TN-5320: Microsoft Modern Desktop Administrator

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

- Module 01. Installing Windows
- Module 02. Updating Windows
- Module 03. Post-Installation Configuration and Personalization
- Module 04. Configuring Peripherals and Drivers
- Module 05. Configuring Networks
- Module 06. Configuring Storage
- Module 07. Managing Apps in Windows 10
- Module 08. Configuring Authorization & Authentication
- Module 09. Configuring Data Access and Usage
- Module 10. Configuring Advanced Management Tools
- Module 11. Supporting the Windows 10 Environment
- Module 12. Troubleshooting the Windows OS
- Module 13. Troubleshooting Files & Applications
- Module 14. Troubleshooting Hardware and Drivers
- Module 15. Planning an Operating System Deployment Strategy
- Module 16. Implementing Windows 10
- Module 17. Managing Updates for Windows 10
- Module 18. Device Enrollment
- Module 19. Configuring Profiles
- Module 20. Application Management
- Module 21. Managing Authentication in Azure AD
- Module 22. Managing Devices and Device Policies
- Module 23. Managing Security

Prerequisites:

- - Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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Palo Alto Networks

TechNow has been involved in enterprise security architectures and education since 1990. TechNow’s training program has followed the evolution of enterprise computing into security architectures. Palo Alto Networks represents the current state of security product evolution. With next generation firewall technology, the reunification of your security architecture is possible. TechNow can present the ramifications of many centralized strategies. All courses utilize enterprise security professionals with experience as instructors and can discuss the detail of implementation and the integration into an existing infrastructure.

Palo Alto Networks Certifications: Accredited Configuration Engineer (ACE) take EDU-201; Palo Alto Networks Certified Network Security Engineer (PCNSE) take EDU-201 + EDU-205 + EDU-221

TechNow is a mobile Pearson VUE Authorized Testing Center. Palo Alto courses can be delivered on the customer site, with certificadtion testing on the last day of the course. Take the course and get certfied, without logistical effort of getting students to a training facility and the hassle of scheduling testing.

TechNow, Inc. is not associated in any way with Palo Alto Networks, Inc.

TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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TN-822: Certified Information Systems Auditor (CISA) Seminar

Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it. The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession. With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world. CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction. This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
10/06/2025 - 10/10/2025 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Information Systems Auditing Process (18%)
- Providing industry-standard audit services to assist organizations in protecting and controlling information systems, Domain-1 affirms your credibility to offer conclusions on the state of an organization’s IS/IT security, risk and control solutions.
Governance & Management of IT (18%)
- This domain confirms to stakeholders your abilities to identify critical issues and recommend enterprise-specific practices to support and safeguard the governance of information and related technologies.
Information Systems Acquisition, Development & Implementation (12%)
- Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.
Information Systems Operation & Business Resilience (26%)
- Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.s.
Protection of Information Assets (26%)
- Cybersecurity now touches virtually every information systems role, and understanding its principles, best practices and pitfalls is a major focus within Domain 5.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required. Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

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User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.

User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.

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L-395: Accelerated Linux Administration and Utilities

Course Overview:

This course is extremely fast paced and for students that have already had UNIX or Linux training, or have not worked with Linux in several months or years. This is NOT a course for students new to Linux and assumes the student requires a refresher before progressing through high end security courses that require dexterity on Linux. RedHat and Ubuntu, VMware Virtual Machines, and BackTrack are used for the instruction of this course. The student will acquire the skills to easily navigate the advanced VMware training environment and will be able to create scripts to manipulate and manage Linux. The ulimate goals of the skills of this course is to provide the student the ability to automate through scripting BackTrack tools for offensive security, forensics, and defense.

Attendees to L-395: Accelerated Linux Administration and Utilities will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Day 1 and 2: Unix Review and Unix Utilities

Linux File System Archictecure and In-Depth discussion of Hard and Soft Links
Linux File, Directory, and Permissions Management
Linux archives using tar and zip
Interacting with BASH
Review of Common Linux commands
Sorting files by line or field
Regular Expressions (meta character) with grep commands to locate specific lines in files
Grep, egrep extended metacharacters, combinations-lab advanced combinations- lab Sed
Basic commands- Lab, Advanced commands- Lab, Advanced scripting -Lab
Miscellaneous commands Tr, sort, cut, past, pr -Lab
Performing non-interactive editing tasks with the sed command
Writing simple sed scripts to perform complex editing tasks
Using awk variables & arrays to sort data
Employing awk programs to manipulate numeric & textual data
Performing formatted printing in awk
Writing simple awk programs to write reports from data files
Using built-in awk functions & defining new functions
Write awk programs that make decisions based on numeric or string comparisons (branches & loops)

Day 3 – Intro to Programming / Shell Scripting

Shell Review
Shell Interpretation of Quotes & Backslash
The Bash Shell
Shell's combined with UNIX utilities
Programming Basics
Data Constructs
Programming Looping
Your Environment
More on Parameters

Day 4 and 5 – Security Fundamentals, Linux Administration

System Configuration / Kernel overview
System Maintenance / Disk and file admin
Using utilities for process control, locating files & automating maintenance tasks
System Startup / Boot Process – LILO & GRUB Configuration
Managing the Linux file system
Customization of setup files
Run Levels
Network Services / Configuration
User Management Monitoring, accessing & restricting root system access
Administration Tools
Process Control
Client side components of NFS, Samba, NTP, NIS
Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.

Prerequisites:

Prior UNIX/Linux experience or training

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User: mikenaya

Instructor comments: As usual, Dave was excellent and the content was very relevant to our line of work.

Facilities comments: The hotel facilities met our basic needs but it was awkward having a bathroom so close. I can't wait for the new facility to open.

User: fquinene

Instructor comments: Instructor was super knowledgeable and helped me tie in a lot of information from other OS and processes.

Facilities comments: Facility was fine