TN-5320: Microsoft Modern Desktop Administrator

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

- Module 01. Installing Windows
- Module 02. Updating Windows
- Module 03. Post-Installation Configuration and Personalization
- Module 04. Configuring Peripherals and Drivers
- Module 05. Configuring Networks
- Module 06. Configuring Storage
- Module 07. Managing Apps in Windows 10
- Module 08. Configuring Authorization & Authentication
- Module 09. Configuring Data Access and Usage
- Module 10. Configuring Advanced Management Tools
- Module 11. Supporting the Windows 10 Environment
- Module 12. Troubleshooting the Windows OS
- Module 13. Troubleshooting Files & Applications
- Module 14. Troubleshooting Hardware and Drivers
- Module 15. Planning an Operating System Deployment Strategy
- Module 16. Implementing Windows 10
- Module 17. Managing Updates for Windows 10
- Module 18. Device Enrollment
- Module 19. Configuring Profiles
- Module 20. Application Management
- Module 21. Managing Authentication in Azure AD
- Module 22. Managing Devices and Device Policies
- Module 23. Managing Security

Prerequisites:

- - Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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TN-512: Essential Business Analysis Course

Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Overview of Business Analysis Workshop
Eliciting Project Workshop
Case Study
Analyzing Requirements and Writing Case Studies
Case Study

Prerequisites:

None

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TN-8155: HCISPP Preparation Seminar

Course Overview:

The HCISPP is the only certification that combines cybersecurity skills with privacy best practices and techniques. It demonstrates you have the knowledge and ability to implement, manage, and assess security and privacy controls to protect healthcare organizations using policies and procedures established by the cybersecurity experts at (ISC)2. TechNows HCISPP Certification Boot Camp is a comprehensive review of Healthcare cybersecurity with privacy best practices & industry best practices.

Attendees to TN-8155: HCISPP Certification Preparation Seminar will receive TechNow approved course materials and expert instruction..

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

Strategically focus your preparation for HCISPP Certification
Cover a broad spectrum of topics in the 7 domains of the HCISPP Common Body of Knowledge (CBK)
Gain knowledge on the Healthcare industry including third party relationships and health data management concepts
Identify applicable regulations, compliance frameworks, privacy principles and policies to protect information security
Develop risk management methodology and identify control assessment procedures

Audience:

The HCISPP certification is ideal for security professionals responsible for safeguarding protected health information (PHI). Take this HCISPP training course to prepare to manage and implement security controls for healthcare information. HCISPPs are instrumental to a variety of job functions: Compliance Officer, Information Security Manager, Privacy Officer, Compliance Auditor, Risk Analyst, Medical Records Supervisor, IT Manager, Privacy & Security Consultants, and Health Information Manager.

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VM-325: VMware View: Install, Configure and Manage

Course Overview:

This hands-on training course builds your skills in the VMware View^TM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinApp^TM. Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.

Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.

At the end of this course, you should understand the features and operations of View and be able to:

Install and configure View components
Create and manage dedicated and floating desktop pools
Deploy and manage linked-clone virtual desktops
Configure and manage desktops that run in local mode
Configure secure access to desktops through a public network
Use ThinApp to package applications

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Module 1: Course Introduction
Module 2: Introduction to VMware View
Module 3: View Connection Server
Module 4: View Desktops
Module 5: View Client Options
Module 6: View Administratory
Module 7: Configuring and Managing Linked Clones
Module 8: Local-Mode Desktops
Module 9: Command-Line Tools and Backup Options
Module 10: Managing VMware View Security
Module 11: View Manager Performance and Scalability
Module 12: VMware® ThinApp^TM

Prerequisites:

VM-315: VMware Infrastructure: Install, Configure and Manage
Experience in Microsoft Windows Active Directory Administration
Experience with VMware vSphere^TM
Before attending the course, students must be able to perform the following tasks:
- Create a template in VMware vCenter^TM Server and deploy a virtual machine from it
- Modify a template customization file
- Open a virtual machine console in vCenter Server and access the guest operating system
- Configure Active Directory services

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N-305: CCNA Bootcamp

Course Overview:

TechNow’s Course ensures that you are ready to test for the CCNA Certification. This intensive five-day program is a high end, hands-on, bootcamp using physical routers & switches in classroom. Students will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. Additionally the course stress tests the students on exam practices that insure the student a successful outcome on the 200-301 CCNA exam.

This course helps you prepare to take the 200-301 Cisco® Certified Network Associate (CCNA®) exam.

Attendees to N-305: CCNA Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
05/19/2025 - 05/23/2025 08:00 -16:00	N-305: CCNA Bootcamp TechNow, Inc, San Antonio TX
08/11/2025 - 08/15/2025 08:00 -16:00	N-305: CCNA Bootcamp TechNow, Inc, San Antonio TX
11/17/2025 - 11/21/2025 08:00 -16:00	N-305: CCNA Bootcamp TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

- Identify the components of a computer network and describe their basic characteristics
- Understand the model of host-to-host communication
- Describe the features and functions of the Cisco Internetwork Operating Systems (IOS) software
- Describe LANs and the role of switches within LANs
- Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches
- Install a switch and perform the initial configuration
- Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting
- Describe the TCP/IP Transport layer and Application layer
- Explore functions of routing
- Implement basic configuration on a Cisco router
- Explain host-to-host communications across switches and routers
- Identify and resolve common switched network issues and common problems associated with IPv4 addressing
- Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity
- Describe the operation, benefits, and limitations of static routing
- Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks
- Describe the application and configuration of inter-VLAN routing
- Explain the basics of dynamic routing protocols and describe components and terms of Open Shortest Path First (OSPF)
- Explain how Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) work
- Configure link aggregation using EtherChannel
- Describe the purpose of Layer 3 redundancy protocols
- Describe basic WAN and VPN concepts
- Describe the operation of Access Control Lists (ACLs) and their applications in the network
- Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients and explain and configure Network Address Translation (NAT) on Cisco routers
- Describe basic Quality of Service (QoS) concept
- Describe network and device architectures and introduce virtualization
- Introduce the concept of network programmability and Software-Defined Networking (SDN)
- Configure basic IOS system monitoring tools
- Describe the management of Cisco devices
- Describe the current security threat landscape
- Describe threat defense technologies
- Implement a basic security configuration of the device management plane
- Implement basic steps to harden network devices

Lab Objectives:

- - Get started with Cisco Command-Line Interface (CLI)
  - Observe How a Switch Operates
  - Perform Basic Switch Configuration
  - Implement the Initial Switch Configuration
  - Inspect TCP/IP Applications
  - Configure an Interface on a Cisco Router
  - Configure and Verify Layer 2 Discovery Protocols
  - Implement an Initial Router Configuration
  - Configure Default Gateway
  - Explore Packet Forwarding
  - Troubleshoot switch Media and Port Issues
  - Troubleshoot Port Duplex Issues
  - Configure Basic IPv6 Connectivity
  - Configure and Verify IPv4 Static Routes
  - Configure Iv6 Static Routes
  - Implement IPv4 Static Routing
  - Implement IPv6 Static Routing
  - Configure VLAN and Trunk
  - Troubleshoot VLANs and Trunk
  - Configure a Router on a Stick
  - Implement Multiple VLANs and Basic Routing Between the VLANs
  - Configure and Verify Single-Area OSPF
  - Configure and Verify EtherChannel
  - Improve Redundant Switched Topologies with EtherChannel
  - Configure and Verify IPv4 ACLs
  - Implement Numbered and Named IPv4 ACLs
  - Configure a Provider-Assigned IPv4 Address
  - Configure Static NAT
  - Configure Dynamic NAT and Port Address Translation (PAT)
  - Implement PAT
  - Log into the WLC
  - Monitor the WLC
  - Configure a Dynamic (VLAN) Interface
  - Configure a DHCP Scope
  - Configure a WLAN
  - Define a Remote Access Dial-In User Service (RADIUS) Server
  - Explore Management Options
  - Explore the Cisco DNA Center
  - Configure and Verify NTP
  - Configure System Message Logging
  - Create the Cisco IOS Image Backup
  - Upgrade Cisco IOS Image
  - Configure WLAN Using Wi-Fi Protected Access 2 (WPA2) Pre-Shared Key (PSK) Using the GUI
  - Secure Console and Remote Access
  - Enable and Limit Remote Access Connectivity
  - Secure Device Administrative Access
  - Configure and Verify Port Security
  - Implement Device Hardening

Prerequisites:

- - Familiarity in the following networking topics:
    - TCP/IP
    - IP Configuration
    - Peer-to-Peer Networking
    - Subnetting
    - Building a Routing Table
  - It is not required but highly recommended to have the following certifications:
    - Security +
    - Network +

Comments

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User: dverzone

Instructor comments: Tim was excellent. He covered all of the required information and went in to greater detail when needed. His instruction was easy to follow, provided learning mnemonics that were easy to retain, and entertaining in a way that help provide easy recall of the information for study.