CL-415: AWS System Operations

Course Overview:

AWS System Operations begins with a one day introduction to AWS products, services, and common solutions. It provides you with fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements and get started working on AWS.

The AWS course continues to flow with teaching those in a Systems Administrator or Developer Operations (DevOps) role how to create automatable and repeatable deployments of networks and systems on the AWS platform. The course covers the specific AWS features and tools related to configuration and deployment, as well as common techniques used throughout the industry for configuring and deploying systems.

To continue to learn more about AWS, TechNow has the following course:

CL-425: AWS Security Operations and Architecture

Attendees to CL-415: AWS System Operations will receive TechNow approved course materials and expert instruction.

Duration: 5 Days

Audience:
This course is intended for:
• System Administrators
• Software Developers, especially those in a Developer Operations (DevOps) role

DoD 8140: Not Mandated

Course Prerequisites:
We recommend that attendees of this course have the following prerequisites:
• Background in either software development or systems administration
• Some experience with maintaining operating systems at the command line (shell scripting in Linux environments, cmd or PowerShell in Windows)
• Basic knowledge of networking protocols (TCP/IP, HTTP)

Course Objectives:
This course is designed to teach you how to:
• Understand basic data center design concepts.
• Recognize terminology and concepts as they relate to the AWS platform and navigate the AWS Management Console.
• Understand the foundational infrastructure services, including Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Amazon Elastic Block Store (EBS), Amazon Simple Storage Service (S3), Auto Scaling, and Elastic Load Balancing (ELB).
• Understand the security measures AWS provides and key concepts of AWS Identity and Access Management (IAM).
• Understand AWS database services, including Amazon DynamoDB and Amazon Relational Database Service (RDS).
• Understand AWS management tools, including Amazon CloudWatch and AWS Trusted Advisor.
• Use standard AWS infrastructure features such as Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Elastic Load Balancing, and Auto Scaling from the command line
• Use AWS CloudFormation and other automation technologies to produce stacks of AWS resources that can be deployed in an automated, repeatable fashion
• Build functioning virtual private networks with Amazon VPC from the ground up using the AWS Management Console
• Deploy Amazon EC2 instances using command line calls and troubleshoot the most common problems with instances
• Monitor the health of Amazon EC2 instances and other AWS services
• Manage user identity, AWS permissions, and security in the cloud
• Manage resource consumption in an AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
• Select and implement the best strategy for creating reusable Amazon EC2 instances
• Configure a set of Amazon EC2 instances that launch behind a load balancer, with the system scaling up and down in response to demand
• Edit and troubleshoot a basic AWS CloudFormation stack definition

Dates/Locations: No Events

Course Outline:

Day 1

• Introduction and History of AWS
• AWS Infrastructure: Compute, Storage, and Networking
• AWS Security, Identity, and Access Management
• AWS Databases
• AWS Management Tools

Day 2
• System Operations on AWS Overview
• Networking in the Cloud
• Computing in the Cloud
Day 3
• Storage and Archiving in the Cloud
• Monitoring in the Cloud
• Managing Resource Consumption in the Cloud
Day 4
• Configuration Management in the Cloud
• Creating Scalable Deployments in the Cloud
• Creating Automated and Repeatable Deployments
Day 5
Full Day Lab
• Select the appropriate AWS service based on compute, data, or security requirements
• Execute steps required to provision cloud resources for selected deployment
• Identify and implement data protection, encryption, and capacity planning
• Implement and manage security policies, access controls, and role
• Implement Automation

AZ-900: Microsoft Azure Fundamentals

Course Overview:

This three-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment

Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 3 days

Course Outline:

Cloud Concepts
Core Azure Services
Security, Privacy, Compliance, And Trust
Azure Pricing and Support

Lab Objectives:

- Create a virtual machine
- Deploy Azure container instances
- Create a virtual network
- Create blob storage
- Create a SQL database
- Implement an Azure IoT Hub
- Implement Azure Functions
- Create a web app
- Create a VM with a Template
- Create a VM with PowerShell
- Create a VM with CLI
- Secure network traffic
- Implement Azure key vault
- Create an Azure Policy
- Manage access with RBAC
- Manage resource locks
- Implement resource tagging
- Exploring the Trust Center
- Use the Azure Pricing Calculator
- Use the Azure TCO Calculator
- Open a Support request
- Calculate composite SLAs
- Access Azure Preview features

Prerequisites :

- - There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
  - This course is suitable for IT personnel who are just beginning to work with Azure.
  - This course primarily uses the Azure portal to create services and does not require scripting skills.
  - Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
  - This course provides an Azure pass and optional lab environment.

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/04/2024 - 12/06/2024 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-822: Certified Information Systems Auditor (CISA) Seminar

Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it. The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession. With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world. CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction. This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/09/2024 - 12/13/2024 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX
01/06/2025 - 01/10/2025 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX
02/10/2025 - 02/14/2025 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX
05/05/2025 - 05/09/2025 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX
10/06/2025 - 10/10/2025 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

The IS Audit Process (10%)
- Provide IS audit services in accordance with IS audit standards, guidelines, and best practices to assist the organization in ensuring that its information technology and business systems are protected & controlled.
IT Governance (15%)
- Provide assurance that the organization has the structure, policies, accountability, mechanisms and monitoring practices in place to achieve the requirements of corporate governance of IT.
System and Infrastructure Life Cycle Management (16%)
- Provide assurance that the management practices for the development/acquisition, testing, implementation, maintenance and disposal of systems and infrastructure will meet the organization's objectives.
IT Service Delivery and Support (14%)
- Provide assurance that the IT service management practices will ensure the delivery of the level of services required to meet the organization's objectives.
Protection of Information Assets (31%)
- Provide assurance that the security architecture (policies, standards, procedures and controls) ensures the confidentiality, integrity and availability of information assets.
Business Continuity and Disaster Recovery (14%)
- Provide assurance that, in the event of a disruption, the business continuity and disaster recovery processes will ensure the timely resumption of IT services, while minimizing the business impact.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required. Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

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User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.

User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.

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CL-315: CCSP – Certified Cloud Security Professional Preparation Seminar

Course Overview:

TechNow’s CCSP Certification Preparation Seminar is an accelerated course designed to meet the high demands of the information security industry by preparing students for the industry standard Certified Cloud Security Professional exam. The exam covers (ISC)²’s 6 Domains from the Common Body of Knowledge, which encompass the whole of cloud security.

This course is an intense 5 day program. TechNow has a proven training and certification track record that you can depend on. CCSP test is 125 questions that typically require more comprehension than CISSP questions. The instructor takes time to walk through scenarios that assume comprehensive knowledge of enterprise infrastructures.

Attendees to CL-315: CCSP Certification Preparation Seminar will receive TechNow approved course materials and expert instruction.

The 6 domains of the CCSP CBK:

Architectural Concepts & Design Requirements
Cloud Data Security
Cloud Platform & Infrastructure Security
Cloud Application Security
Operations
Legal & Compliance

Duration: 5 days

Audience: Mid-level to advanced professionals involved with IT architecture, web and cloud security engineering, information security, governance, risk and compliance, and even IT auditing. CCSPs will be responsible for cloud security architecture, design, operations, and/or service orchestration.

DoD 8140: Not Mandated

Course Prerequisites: IT professional with 5 years of experience, 3 years of security experience, and at least 1 year of cloud security experience. GSEC, CISSP, CASP or equivalent experience in managing enterprise infrastructures. CCSP test is 125 questions that typically require more comprehension than CISSP questions. This course is for those who are already qualified at the enterprise level for IT infrastructures, have Cloud experience, and are looking for a Cloud Security certification.

Course Objectives:

Domain 1: Architectural Concepts and Design Requirements

Module 1: Understand cloud computing concepts
Module 2: Describe cloud reference architecture
Module 3: Understand security concepts relevant to cloud computing
Module 4: Understand design principles of secure cloud computing
Module 5: Identify trusted cloud services

Domain 2: Cloud Data Security

Module 1: Understand Cloud Data Life Cycle
Module 2: Design and Implement Cloud Data Storage Architectures
Module 3: Understand and implement Data Discovery and Classification Technologies
Module 4: Design and Implement Relevant Jurisdictional Data Protection for Personally Identifiable Information (PII)
Module 5: Design and implement Data Rights Management
Module 6: Plan and Implement Data Retention, Deletion, and Archival policies
Module 7: Design and Implement Auditability, Traceability, and Accountability of Data Events

Domain 3: Cloud Platform Infrastructure Security

Module 1: Comprehend Cloud Infrastructure Comp
Module 2: Analyze Risks Associated to Cloud Infrastructure
Module 3: Design and Plan Security Controls
Module 4: Plans Disaster Recovery & Business Continuity Management

Domain 4: Cloud Application Security

Module 1: Recognize Need for Training and Awareness in Application Security
Module 2: Understand Cloud Software Assurance and Validation
Module 3: Use Verified Secure Software
Module 4: Comprehend the Software Development Life Cycle (SDLC) Process
Module 5: Apply the Secure Software Development Life Cycle
Module 6: Comprehend the Specifics of Cloud Application Architecture
Module 7: Design Appropriate Identity and Access Management (IAM) Solutions

Domain 5: Operations

Module 1: Support the Planning Process for the Data Center Design
Module 2: Implement and Build Physical Infrastructure for Cloud Environment
Module 3: Run Physical Infrastructure for Cloud Environment
Module 4: Manage Physical Infrastructure for Cloud Environment
Module 5: Build Logical Infrastructure for Cloud Environment
Module 6: Run Logical Infrastructure for Cloud Environment
Module 7: Manage Logical Infrastructure for Cloud Environment
Module 8: Ensure Compliance with Regulations and Controls
Module 9: Conduct Risk Assessment to Logical and Physical Infrastructure
Module 10: Understand the Collection and Preservation of Digital Evidence
Module 11: Manage Communications with Relevant Parties

Domain 6: Legal and Compliance

Module 1: Understand Legal Requirements and Unique Risks Within the Cloud Environment
Module 2: Understand Privacy Issues, Including Jurisdictional Variances
Module 3: Understand Audit Process, Methodologies, and Required Adaptions for a Cloud Environment
Module 4: Understand Implication of Cloud to Enterprise Risk Management
Module 5: Understand Outsourcing and Cloud Contract Design
Module 6: Execute Vendor Management

Dates/Locations: No Events