TN-412: Artificial Intelligence Essentials (AI|E)

Course Description:

Artificial Intelligence Essentials (AIE) is a foundational AI literacy certification that builds practical understanding of AI and responsible use

The Artificial Intelligence Essentials (AIE) Course is designed to prepare learners for the newly Artificial Intelligence Essentials (AIE) exam. This hands-on program introduces professionals to core AI concepts, practical tools, and safe real-world applications. It equips learners to understand AI systems, use AI responsibly, and boost productivity across roles and industries

Participants will gain knowledge in understanding how AI systems work, where they are used, how they influence decision-making, and how they should be applied responsibly in everyday, professional, and organizational contexts. The course covers what AI is and what it is not, how data and models drive AI behavior, and how modern AI systems differ from traditional software. Learners develop the ability to interact effectively with AI tools, evaluate AI outputs with informed judgment, and apply responsible practices aligned with privacy, security, and global regulatory expectations.

By the end of the course, learners will be prepared to use AI confidently, safely, and productively while recognizing limitations, ethical risks, and broader societal impacts. It serves as a universal entry point before any technical, managerial, security, or governance specialization in AI.

Course Outline:

01. Introduction to Artificial Intelligence

02. Everyday AI Tools and Use Cases

03. Building Blocks of AI

04. Prompt Crafting AI-Driven Interactions

05. AI Ethics and Responsible AI

Dates/Locations:

No Events

RH-295: Linux System Administration II

Course Overview:

Linux System Administration II course is for experienced administrators ready for advanced administration topics. This course provides students with hands-on experience working with more complex and integrated administration concepts, and builds upon the Part 1 course. Students will be instructed in essential local Red Hat system administration skills including: Logical Volumes, Raid Management, and System Logging, SELinux and Virtual Machines. The Linux System Administration II course will get you started in understanding network administration topics, including monitoring, routing, Firewall with iptables, and servers such as NFS, SAMBA, DNS, SMTP, HTTP, DHCP, and Kickstart.

Attendees to RH-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
06/08/2026 - 06/12/2026 08:00 -16:00	RH-295: Linux System Administration II TechNow, Inc, San Antonio TX
09/21/2026 - 09/25/2026 08:00 -16:00	RH-295: Linux System Administration II TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

Managing Logical Volumes and RAID
Network Routing, Filtering and Monitoring
Configuring File Sharing Across Platforms
Configuring Internet Services
Configuring Security
Configuring System Messaging
Using Name Services
Configuring Name Service Clients
Configuring Kickstart
Virtualization with KVM
Troubleshooting Boot Process

Prerequisites:

RH-245: Linux System Administration I or equivalent knowledge plus six months experience as a system administrator or one year or more administrating the Red Hat operating system.

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VM-325: VMware View: Install, Configure and Manage

Course Overview:

This hands-on training course builds your skills in the VMware View^TM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinApp^TM. Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.

Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.

At the end of this course, you should understand the features and operations of View and be able to:

Install and configure View components
Create and manage dedicated and floating desktop pools
Deploy and manage linked-clone virtual desktops
Configure and manage desktops that run in local mode
Configure secure access to desktops through a public network
Use ThinApp to package applications

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Module 1: Course Introduction
Module 2: Introduction to VMware View
Module 3: View Connection Server
Module 4: View Desktops
Module 5: View Client Options
Module 6: View Administratory
Module 7: Configuring and Managing Linked Clones
Module 8: Local-Mode Desktops
Module 9: Command-Line Tools and Backup Options
Module 10: Managing VMware View Security
Module 11: View Manager Performance and Scalability
Module 12: VMware® ThinApp^TM

Prerequisites:

VM-315: VMware Infrastructure: Install, Configure and Manage
Experience in Microsoft Windows Active Directory Administration
Experience with VMware vSphere^TM
Before attending the course, students must be able to perform the following tasks:
- Create a template in VMware vCenter^TM Server and deploy a virtual machine from it
- Modify a template customization file
- Open a virtual machine console in vCenter Server and access the guest operating system
- Configure Active Directory services

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MS-10231: Designing a Microsoft SharePoint 2010 and 2013 Infrastructure

Course Overview:

This course is intended for IT Professionals who use Microsoft SharePoint 2010 in a team-based, medium-sized to large environment. While they may have implemented a SharePoint deployment, they have limited experience in designing a SharePoint infrastructure. They likely work as a senior administrator who acts as a technical lead over a team of administrators. Members of this audience should have at least 6 months experience with SharePoint 2010 (including pre-released versions of the product).

Attendees to MS-10231: Designing a Microsoft SharePoint 2010/2013 Infrastructure will receive TechNow approved course materials and expert instruction.

Date/Location:

No Events

Duration: 5 days

Course Objectives:

Designing a Logical Architecture
Planning Service Application Architecture
Planning for Performance and Capacity
Designing a Physical Architecture
Designing a Security Plan
Planning Authentication
Planning Managed Metadata
Planning Social Computing
Designing Enterprise Search Strategy
Planning Enterprise Content Management
Developing a Plan for Governance
Designing a Maintenance and Monitoring Plan

Prerequisites:

At least 2 years experience administering, deploying, managing, monitoring, upgrading, migrating, and designing SharePoint servers
At least one year’s experience of mapping business requirements to logical and physical technical design
Working knowledge of network design, including network security

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CT-245: Linux+

Course Overview:

This course will provide students with proficiency in the everyday management of Linux based clients and basic management of server system. Students will learn the knowledge and tools necessary to manage Linux systems from the command line, as well as how to manage user administration, file permissions, software configurations, and Linux based clients, server systems and security. Let us help you prepare for the CompTIA Linux+ exam (XK0-005).

TechNow is a CompTIA partner and uses official CompTIA Linux+ curriculum.

Attendees to CT-245: Linux+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
08/10/2026 - 08/14/2026 08:00 -16:00	CT-245: Linux+ TechNow, Inc, San Antonio TX
11/02/2026 - 11/06/2026 08:00 -16:00	CT-245: Linux+ TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Perform basic Linux tasks
Manage users and groups
Manage permissions and ownership
Manage storage
Manage files and directories
Manage kernel modules
Manage the Linux boot process
Manage system components
Manage devices
Manage networking
Manage packages and software
Secure Linux systems
Write and execute Bash shell scripts
Automate tasks
Plan and perform a Linux installation

Prerequisites:

CompTIA A + certification or equivalent experience

Comments

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User: cwbrind

Instructor comments: Great experience with Mr. Peterson, would recommend again. Highly knowledgable and approachable for any subject.

Facilities comments: The Holiday Inn was a nice location for learning despite traffic around the area.