PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential. PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/14/2026 - 12/17/2026 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX

Duration: 4 Days

Course Objectives:

Agile Principles and Mindset
Value-driven delivery
Stakeholder engagement
Team performance
Adaptive planning
Problem detection and Resolution
Continuous Improvement

Prerequisites:

Secondary degree
21 contact hours of training in agile practices
12 months of general project experience within the last 5 years. A current PMP^® or PgMP^® will satisfy this requirement but is not required to apply for the PMI-ACP
8 months of agile project experience within the last 3 years

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TN-825: Certified Information Security Manager (CISM) Seminar

Course Overview:

The Certified Information Security Manager (CISM) certification program is developed specifically for experienced information security managers & those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The CISM certification promotes international practices & provides executive management with assurance that those earning the designation have the required experience & knowledge to provide effective security management & consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager & a method to measure existing staff or compare prospective new hires.

This course is designed to assist in your exam preparation for the CISM exam.

Attendees to TN-825: Certified Information Security Manager (CISM) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
11/16/2026 - 11/20/2026 08:00 -16:00	TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Information Security Governance (24%)
Establish and/or maintain an information security governance framework and supporting processes to ensure that the information security strategy is aligned with organizational goals and objectives
Information Risk Management (30%)
Manage information risk to an acceptable level based on risk appetite to meet organizational goals and objectives
Information Security Program Development and Management (27%)
Develop and maintain an information security program that identifies, manages and protects the organization’s assets while aligning to information security strategy and business goals, thereby supporting an effective security posture
Information Security Incident Management (19%)
Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimize business impact

Prerequisites:

A minimum of five years of information security work experience, with a minimum of three years of information security management work experience in three or more of the job practice analysis areas.

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User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

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TN-949: Certified Firewall Analyst Course

Course Overview:

This is a hands-on course that covers many of the concepts of securing the perimeter of an organization. This includes concepts such as intrusion detection, packet filtering, and central logging.

A skills focus enables the student to better absorb the subject matter and perform better on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Firewalls.

This course is an excellent precursor to PA-215 Palo Alto Firewall Essentials FastTrack.

Attendees to TN-949: Certified Firewall Analyst Prep will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Analyzing Network and Wireless Design
Creating and Auditing a Rulebase
Firewall Assessment and Penetration Testing
Host-Based Detection and DLP
Incident Detection and Analysis
IOS and Router Security
IPv6 and ICMPv6
Log Collection and Analysis
NAT and Proxies
Netfilter IPtables
Network Access Control
Network-Based Intrusion Detection
Packet Filters and Inspection
Packet Fragmentation
Perimeter Concepts and IP Fundamentals
Securing Hosts and Services
TCP/IP Protocols
VPN Design and Auditing
VPN Implementation

Course Prerequisites:

GSEC or equivalent experience
UNIX, Windows, networking and security experience
This is a hands-on skill course requiring comfort with command line interaction and network communications

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TN-813: Certified in Governance, Risk and Compliance (CGRC)

Course Overview:

TN-813: Certified in Governance, Risk, and Compliance (CGRC) course is for the (ISC)²® Certified in Governance, Risk, and Compliance (CGRC) credential previously known as Certified Authorization Professional (CAP). This course walks the student through the Risk Management Framework following practices the NIST pubs. CGRC is an objective measure of the knowledge, skills and abilities required for personnel involved in the process of certifying and accrediting security of information systems. Specifically, this credential applies to those responsible for formalizing processes used to assess risk and establish security requirements. Their decisions will ensure that information systems possess security commensurate with the level of exposure to potential risk, as well as damage to assets or individuals.The CGRC credential is appropriate for civilian, state and local governments in the U.S., as well as commercial markets. CGRC certification applies to job functions such as authorization officials, system owners, information owners, information system security officers, and certifiers. CGRC is crucial to the Management staff.

This course is the “why” of the entire security field. It provides a logical way of allocating resources where there is greatest risk and why we make the decisions we make in the field of security. It is TechNow’s view that of all the security courses we have seen, this course genuinely puts the “big picture” of security in front of the students. Students actually come to an understanding of truly what is critical to security of an enterprise versus a bunch of nuts and bolts of security.

TechNow’s CGRC course covers all of the (ISC)²® CGRC 7 Knowledge domains:

Security and Privacy Governance, Risk Management, and Compliance Program
Scope of the System
Selection and Approval of Framework, Security, and Privacy Controls
Implementation of Security and Privacy Controls
Assessment/ Audit of Security and Privacy Controls
System Compliance
Compliance Maintenance

RMF Related Steps

Prepare – Process Initiation
Categorize Information Systems
Establish the Security Control Baseline
Apply Security Controls
Assess Security Controls
Authorize Information System
Monitor Security Controls

TechNow’s CGRC Instructors have extensive knowledge and experience in the field, and have been working with organizations to build assessor teams for over 20 years.

Attendees to TN-813: Certified in Governance, Risk, and Compliance (CGRC) will receive TechNow authorized training materials, including access to the documentation of the CGRC Exam domains, and expert instruction.

Dates/Locations:

Date/Time	Event
09/08/2026 - 09/11/2026 08:00 -16:00	TN-813: Certified in Governance, Risk and Compliance (CGRC) TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Initiate the Preparation Phase
Perform Execution Phase
Perform Maintenance Phase
Understand the Purpose of Security Authorization

Prerequisites:

IT Security
Information Assurance
Information Risk Management certification and systems administration
1-2 years of general experience technical experience
2 years of general systems experience
1-2 years of Database/Systems Development/Network Experience
Information Security Policy Experience

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Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

Name
Mailing or billing address
Telephone or mobile phone number
Email address
Course enrollment information
Student account information
Course progress and quiz activity
Information necessary to process course registration and payment
Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

Registering students for courses
Creating and maintaining student accounts
Providing access to course materials and quizzes
Communicating course schedules and changes
Sending course reminders and administrative notifications
Communicating logistical information necessary for a course
Communicating urgent or emergency information related to the delivery of a course
Responding to student questions and requests
Administering payments and registrations
Maintaining records necessary to operate our business and educational programs
Providing technical support for our student platform
Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?” This is to initiate automated communications. Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”. If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”. Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns. Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

Student account notifications
Course enrollment or welcome notifications
Course reminders
Class schedule information
Schedule changes
Class cancellations
Location or logistical information
Instructor or course-related administrative notifications
Urgent or emergency information related to the delivery of a course
Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

Website
Student-platform
Email
Information technology and security
Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery. A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

Login credentials
Course enrollment
Quiz and assessment activity
Course progress
Account settings
Communication preferences
SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

Maintain authenticated sessions
Keep students logged into their accounts
Provide website and application functionality
Maintain security
Detect and prevent unauthorized access
Diagnose technical problems
Improve the reliability of our services

We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026