Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

This course is instructed with an instructor in the classroom with provided lab equipment and Cyber Range.

Students enrolled in the Certified Network Defender course, will gain a detailed understanding and hands on ability to function in real life situations involving network defense. They will gain the technical depth required to actively design a secure network in your organization. This program will be akin to learning math instead of just using a calculator.

This course gives you the fundamental understanding of the true construct of data transfer, network technologies, software technologies so that you understand how networks operate, understand what software is automating and how to analyze the subject material.

You will learn how to protect, detect and respond to, and predict threats on the network.  This builds upon the typical knowledge and skills of Network Administrators in network components, traffic, performance and utilization, network topology, system locations, and security policies.

You will learn network defense fundamentals, the application of network security controls, protocols, perimeter appliances, secure IDS, VPN and firewall configuration. You will then learn the intricacies of network traffic signature, analysis and vulnerability scanning which will help you when you design greater network security policies and successful incident response plans. These skills will help you foster resiliency and continuity of operations during attacks.

This course supports a certification that is DoD approved 8570 Baseline Certificate and meets DoD 8140/8570 training requirements.

 

What’s Included:

  • EC-Council official E-Courseware
  • EC-Council iLabs access included for 6 months
  • EC-Council official Certificate of Attendance
  • CND Exam Voucher with 1 FREE RETAKE VOUCHER

 

Security Course Flow
Document Flow Chart iconsm

Dates/Locations:

No Events

Duration: 5 Days

Course Content:

  • Module 01. Network and Defense Strategies
  • Module 02. Administrative Network Security
  • Module 03. Technical Network Security
  • Module 04. Network Perimeter Security
  • Module 05. Endpoint Security-Windows Systems
  • Module 06. Endpoint Security- Linux Systems
  • Module 07. Endpoint Security- Mobile Devices
  • Module 08. Endpoint Security- IoT Devices
  • Module 09. Administrative Application Security
  • Module 10. Data Security
  • Module 11. Enterprise Virtual Network Security
  • Module 12. Enterprise Cloud Network Security
  • Module 13. Enterprise Wireless Network Security
  • Module 14. Network Traffic Monitoring and Analysis
  • Module 15. Network Logs Monitoring and Analysis
  • Module 16. Incident Response and Forensic Investigation
  • Module 17. Business Continuity and Disaster Recovery
  • Module 18. Risk Anticipation with Risk Management
  • Module 19. Threat Assessment with Attack Surface Analysis
  • Module 20. Threat Prediction with Cyber Threat Intelligence

 

Prerequisites:

  • Basic network and host operations knowledge
  • Experience commensurate with one to five years of network, host, or application administration
  • TN-325:Security+   or equivalent

 

Courses to follow:

 

Target Audience:

Network Administrators, Network Security Administrators, Network Security Engineer, Network Defense Technicians, Network Analyst, Security Analyst, Security Operator, and anyone involved in network operations

 

About us:

TechNow has taught security courses for almost 30 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales in security training, consulting, and compliance.

Tech Now, Inc. is an accredited Training Center with Ec-Council.

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Course Overview:

This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.

This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduction to Nessus and Vulnerability Scanning
  • Nessus Installation and Administration
  • Basic Nessus Scan Operation
  • Nessus Scan Configuration and Policy Creation
  • Vulnerability Analysis and Reporting with Nessus
  • Advanced Scan Configuration and Policy Creation
  • Introduction to Compliance and Auditing
  • Nessus Auditing Features
  • Windows System Auditing
  • Unix System Auditing
  • Cisco IOS Auditing
  • Nessus Database Auditing
  • Nessus Content Auditing
  • Auditing to Industry Guidelines
  • Auditing to Federal Guidelines

Prerequisites:

Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.

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Course Overview:

This FastTrack course combines combines two VMware courses (VMware Cloud Essentials and vCloud Architecting the VMware Cloud) into a single week course that adds extra exercises and labs to exemplify the techniques presented.  The course begins with how to adopt, operate, and govern the cloud. The course enables participants to successfully complete the associated CompTIA Cloud Essentials™ Exam to become a Cloud Essentials™ Professional(CEP). This course also covers the subject matter specified by the VCP-Cloud certification.

This course is designed to guide students through the decision points and policy choices available for designing and implementing a VMware vCloud environment. Detailed labs and exercises for VMware vSphere™, VMware vCloud Director, VMware vCenter™ Chargeback, and the VMware® vShield Edge capability that is included with vCloud Director. A comprehensive VMware cloud design is demonstrated and discussed.

Attendees to VM-335:  VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Understand the common terms and definitions of cloud computing.
  • Understand the business benefits and business considerations of cloud computing.
  • Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
  • Understand the impact and changes of cloud computing on IT service management.
  • Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
  • Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
  • Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
  • Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources
  • Design a network infrastructure optimized for vCloud.
  • Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security rolesnderstand the common terms and definitions of cloud computing.
  • Understand the business benefits and business considerations of cloud computing.
  • Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
  • Understand the impact and changes of cloud computing on IT service management.
  • Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
  • Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
  • Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
  • Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources.
  • Design a network infrastructure optimized for vCloud.
  • Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security roles.
  • Design a vCenter Chargeback implementation.

Course Prerequisites:

  • VM-315  or equivalent experience.
  • Managing or administering at least one of UNIX, Windows, databases, networking, or security.

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Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications.  In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP.   Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations.  Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny.  Other protocols such as Nortel's UNIStim will be addressed.  As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures.   Various open source tools including those in BackTrack are used for VoIP attacks.  A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • VoIP Architecture
  • VoIP Signaling and media protocols
  • Common VoIP authentication mechanisms
  • Common VoIP encryption techniques
  • VoIP protocol analysis with Wireshark
  • Maintaining QoS while mitigating DoS
  • VoXML, XML, and application integration security
  • Converged network security design and implementation
  • Impact of NAT and firewalls
  • SIP, H.323, and MGCP vulnerabilities
  • VPN, IPsec and SRTP to secure VoIP services
  • Penetration testing with open source tools
  • Attacks for Eavesdropping, call redirection, and DoS
  • Design of hacked firmware virtualization layer
  • Concise lockdown steps for network hardware and VoIP

Prerequisites:

  • This is an advanced Information Security Course which requires basic Windows & UNIX competency
  • Certification or 2 years of experience in these operating systems is highly recommended
  • As well as an understanding of TCP/IP

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