TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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CT-425: CompTIA SecurityX

Course Overview:

SecurityX® (formerly known as CASP+) course prepares you for the CompTIA SecurityX® certification exam (CVO-005) and demonstrates your knowledge and skills in enterprise security, risk management, research and analysis, and the integration of computing, communications, and business disciplines. This course will prepare students for the objectives covered in the CompTIA SecurityX certification exam (CVO-005).

Attendees to CT-425: CompTIA SecurityX will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
09/15/2025 - 09/19/2025 09:00 -17:00	CT-425: CompTIA Advanced Security Practitioner (CASP+) TechNow, Inc, San Antonio TX
12/08/2025 - 12/12/2025 09:00 -17:00	CT-425: CompTIA Advanced Security Practitioner (CASP+) TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

Support IT governance in the enterprise with an emphasis on managing risk
Leverage collaboration tools and technology to support enterprise security
Use research and analysis to secure the enterprise
Integrate advanced authentication and authorization techniques
Implement cryptographic techniques
Implement security controls for hosts
Implement security controls for mobile devices
Implement network security
Implement security in the systems and software development lifecycle
Integrate hosts, storage, networks, applications, virtual environments, and cloud technologies in a secure enterprise architecture
Conduct security assessments
Respond to and recover from security incidents

Prerequisites:

Completion of the following or equivalent knowledge:

Minimum of 10 years general hands on IT experience

5 years being hands-on security

CompTIA Certification: Network+

CompTIA Certification: Security+

CompTIA Certification: CySA+

OR equivalent knowledge

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User: clbrack

Instructor comments: I expect to pass, another great class from technow!

User: christopher0470

Instructor comments: Alan takes the time to cover the material so that you understand the concepts and applications of the information presented.

Facilities comments: I like the location. It was quiet and very conducive to learning.

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L-395: Accelerated Linux Administration and Utilities

Course Overview:

This course is extremely fast paced and for students that have already had UNIX or Linux training, or have not worked with Linux in several months or years. This is NOT a course for students new to Linux and assumes the student requires a refresher before progressing through high end security courses that require dexterity on Linux. RedHat and Ubuntu, VMware Virtual Machines, and BackTrack are used for the instruction of this course. The student will acquire the skills to easily navigate the advanced VMware training environment and will be able to create scripts to manipulate and manage Linux. The ulimate goals of the skills of this course is to provide the student the ability to automate through scripting BackTrack tools for offensive security, forensics, and defense.

Attendees to L-395: Accelerated Linux Administration and Utilities will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Day 1 and 2: Unix Review and Unix Utilities

Linux File System Archictecure and In-Depth discussion of Hard and Soft Links
Linux File, Directory, and Permissions Management
Linux archives using tar and zip
Interacting with BASH
Review of Common Linux commands
Sorting files by line or field
Regular Expressions (meta character) with grep commands to locate specific lines in files
Grep, egrep extended metacharacters, combinations-lab advanced combinations- lab Sed
Basic commands- Lab, Advanced commands- Lab, Advanced scripting -Lab
Miscellaneous commands Tr, sort, cut, past, pr -Lab
Performing non-interactive editing tasks with the sed command
Writing simple sed scripts to perform complex editing tasks
Using awk variables & arrays to sort data
Employing awk programs to manipulate numeric & textual data
Performing formatted printing in awk
Writing simple awk programs to write reports from data files
Using built-in awk functions & defining new functions
Write awk programs that make decisions based on numeric or string comparisons (branches & loops)

Day 3 – Intro to Programming / Shell Scripting

Shell Review
Shell Interpretation of Quotes & Backslash
The Bash Shell
Shell's combined with UNIX utilities
Programming Basics
Data Constructs
Programming Looping
Your Environment
More on Parameters

Day 4 and 5 – Security Fundamentals, Linux Administration

System Configuration / Kernel overview
System Maintenance / Disk and file admin
Using utilities for process control, locating files & automating maintenance tasks
System Startup / Boot Process – LILO & GRUB Configuration
Managing the Linux file system
Customization of setup files
Run Levels
Network Services / Configuration
User Management Monitoring, accessing & restricting root system access
Administration Tools
Process Control
Client side components of NFS, Samba, NTP, NIS
Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.

Prerequisites:

Prior UNIX/Linux experience or training

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User: mikenaya

Instructor comments: As usual, Dave was excellent and the content was very relevant to our line of work.

Facilities comments: The hotel facilities met our basic needs but it was awkward having a bathroom so close. I can't wait for the new facility to open.

User: fquinene

Instructor comments: Instructor was super knowledgeable and helped me tie in a lot of information from other OS and processes.

Facilities comments: Facility was fine

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Trademark Recognition

(ISC)², CBK, and CISSP are registered marks of the International Information Systems Security Certification Consortium in the United States and other countries.

Access, Excel, Hyper-V, Outlook, Microsoft, SharePoint, Silverlight, SQL Server, Visual Basic, Win32, Windows, Windows PowerShell and Windows Server are registered trademarks of Microsoft Corporation.

Adobe, Acrobat, Flash and Photoshop are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries

Amazon Web Services is a trademark of Amazon.com, Inc.

Android is a trademark of Google Inc.

APMG-International Change Management, The APMG-International Change Management and Swirl Device logo, APMG-International AgilePM and The APMG-International AgilePM and Swirl Device logo are trademarks of The APM Group Limited.

Certified Ethical Hacker (CEH) is a registered trademark of EC-Council.

Cisco is a registered trademark of Cisco Systems Inc.

CMMI® is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University.

IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis. These trademarks are used with express permission of International Institute of Business Analysis.

CAPM, Certified Associate in Project Management (CAPM), PMP, Project Management Professional (PMP), PMI-ACP, PMI Agile Certified Practitioner (PMI-ACP), PMBOK, and the R.E.P. Logo are marks of Project Management Institute, Inc.

CBAP® and CCBA® are registered certification marks owned by International Institute of Business Analysis. These trademarks are used with express permission of International Institute of Business Analysis.

Certified Business Analysis Professional, Certification of Competency in Business Analysis, Endorsed Education Provider, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis. These trademarks are used with express permission of International Institute of Business Analysis.

COBIT is a trademark of ISACA, registered in the U.S. and other countries.

CompTIA A+ and CompTIA Network+ are registered trademarks of the Computing Technology Industry Association, Inc.

CompTIA CASP and CompTIA Cloud Essentials are trademarks of the Computing Technology Industry Association, Inc.

GIAC and associated certifications: GSEC, GPEN, GXPN, GCFW, GCUX, GCWN, GCIA, GREM are registered trademarks of the SANS Institute

Hadoop is a registered trademark of the Apache Software Foundation.

Hibernate is a registered trademark and servicemark of Red Hat, Inc.

iPad, iPhone, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.

ITIL®, PRINCE2® and MSP® are registered trademarks of AXELOS Limited.

JavaScript, JavaServer, JavaServer Pages, Enterprise JavaBeans, MySQL and PL/SQL are trademarks of Oracle Corporation.

Linux is a registered trademark of Linus Torvalds.

Java and Oracle are registered trademarks of Oracle Corporation.

Palo Alto Networks, PAN-OS, App-ID, Content-ID, Url-ID, GlobalProtect, Wildfire, and Panorama are trademarks of Palo Alto Networks, Inc.

"Python" is a registered trademark of the Python Software Foundation, used by Learning Tree International with permission from the Foundation.

Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries.

SANS and associated certifications: GSEC, GPEN, GXPN, GCFW, GCUX, GCWN, GCIA, GREM are registered trademarks of the SANS Institute

SAP Crystal Reports is the registered trademark of SAP AG in Germany and in several other countries.

Scrum Alliance REP^SM is a service mark of Scrum Alliance, Inc. Any unauthorized use is strictly prohibited.

TechNow® is a registered trademark of TechNow Incorporated.

The Swirl logo™ is a trademark of AXELOS Limited.

Transact-SQL is a trademark of Sybase, Inc.

UNIX is a registered trademark of The Open Group.

VMware is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.

XML is a trademark of MIT, INRIA or Keio on behalf of the World Wide Web Consortium.

MS-5002: Introduction to SQL Databases

Course Overview:

The introduction to SQL Databases training course is designed to train the learners on the fundamentals of database concepts. You will not only learn about the different types of databases, the languages and designs as well as describe important database concepts using SQL Server 2016. Anyone who is moving into a database role will benefit from taking this course.

Attendees to MS-5002: Introduction to SQL Databases will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 2 days

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