TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack

Course Overview:

This FastTrack course combines combines two VMware courses (VMware Cloud Essentials and vCloud Architecting the VMware Cloud) into a single week course that adds extra exercises and labs to exemplify the techniques presented. The course begins with how to adopt, operate, and govern the cloud. The course enables participants to successfully complete the associated CompTIA Cloud Essentials™ Exam to become a Cloud Essentials™ Professional(CEP). This course also covers the subject matter specified by the VCP-Cloud certification.

This course is designed to guide students through the decision points and policy choices available for designing and implementing a VMware vCloud environment. Detailed labs and exercises for VMware vSphere™, VMware vCloud Director, VMware vCenter™ Chargeback, and the VMware® vShield Edge capability that is included with vCloud Director. A comprehensive VMware cloud design is demonstrated and discussed.

Attendees to VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

Understand the common terms and definitions of cloud computing.
Understand the business benefits and business considerations of cloud computing.
Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
Understand the impact and changes of cloud computing on IT service management.
Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources
Design a network infrastructure optimized for vCloud.
Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security rolesnderstand the common terms and definitions of cloud computing.
Understand the business benefits and business considerations of cloud computing.
Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
Understand the impact and changes of cloud computing on IT service management.
Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources.
Design a network infrastructure optimized for vCloud.
Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security roles.
Design a vCenter Chargeback implementation.

Course Prerequisites:

VM-315 or equivalent experience.
Managing or administering at least one of UNIX, Windows, databases, networking, or security.

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TN-5425: Networking with Windows Server 2016

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification.

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Plan and implement an IPv4 network
Implement Dynamic Host Configuration Protocol (DHCP)
Implement IPv6
Implement Domain Name System (DNS)
Implement and manage IP address management (IPAM)
Plan for remote access
Implement DirectAccess
Implement virtual private networks (VPNs)
Implement networking for branch offices
Configure advanced networking features
Implement Software Defined Networking

Prerequisites:

A basic understanding of networking fundamentals
Experience working with Windows Server 2008 or Windows Server 2012
Experience working in a Windows Server infrastructure enterprise environment
Knowledge of the Open Systems Interconnection (OSI) model
Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
Experience with and knowledge of Hyper-V and virtualization
Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10

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CT-425: CompTIA SecurityX

Course Overview:

SecurityX® (formerly known as CASP+) course prepares you for the CompTIA SecurityX® certification exam (CVO-005) and demonstrates your knowledge and skills in enterprise security, risk management, research and analysis, and the integration of computing, communications, and business disciplines. This course will prepare students for the objectives covered in the CompTIA SecurityX certification exam (CVO-005).

Attendees to CT-425: CompTIA SecurityX will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
09/15/2025 - 09/19/2025 09:00 -17:00	CT-425: CompTIA Advanced Security Practitioner (CASP+) TechNow, Inc, San Antonio TX
12/08/2025 - 12/12/2025 09:00 -17:00	CT-425: CompTIA Advanced Security Practitioner (CASP+) TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

Support IT governance in the enterprise with an emphasis on managing risk
Leverage collaboration tools and technology to support enterprise security
Use research and analysis to secure the enterprise
Integrate advanced authentication and authorization techniques
Implement cryptographic techniques
Implement security controls for hosts
Implement security controls for mobile devices
Implement network security
Implement security in the systems and software development lifecycle
Integrate hosts, storage, networks, applications, virtual environments, and cloud technologies in a secure enterprise architecture
Conduct security assessments
Respond to and recover from security incidents

Prerequisites:

Completion of the following or equivalent knowledge:

Minimum of 10 years general hands on IT experience

5 years being hands-on security

CompTIA Certification: Network+

CompTIA Certification: Security+

CompTIA Certification: CySA+

OR equivalent knowledge

Comments

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User: clbrack

Instructor comments: I expect to pass, another great class from technow!

User: christopher0470

Instructor comments: Alan takes the time to cover the material so that you understand the concepts and applications of the information presented.

Facilities comments: I like the location. It was quiet and very conducive to learning.

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TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs)

Course Overview:

This course, TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs), covers the two main objectives for those entering the wireless world, understanding the technology & addressing its security. TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) takes advantage of the student’s existing expertise to provide a challenging introductory course. Covering a broad range of wireless networking topics & an introduction on how to secure a wireless LAN from hackers. To insure wireless availability you need to understand proper design choices & administration practices. To protect valuable information on your network you need to know how attacks occur & techniques used to secure your wireless network.

Attendees to TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Radio Frequency (RF) Fundamentals
Spread Spectrum Technologies
802.11 Network Architecture
Physical & MAC Layers
Hardware Installation, Configuration, & Management
Antennas & Accessories
Wireless Network Management
Troubleshooting Wireless LANs
Site Surveying
Wireless LAN Security
Organizations & Standards

Prerequisites:

Attendees should have network administration skills. These skills can be obtained through TechNow’s N-205 & N-305: CCNA/ICND Training program or our highly respected cross platform TN-385: TCP/IP Analysis & Implementation course.

Comments

Latest comments from students

User: TMPRIESTLEY

Instructor comments: The instructor was very well versed on the topic and knew how to apply it to real-life examples. He led the labs and was very excited about the topic which kept the interest of myself and other class members. Sometimes his volume level was a little high- however the room the class was in was very small. Too small for a big personality!

Facilities comments: I was unaware of the facility changes, but that was at no fault of anyone since I was a drop-in for the course. They were very helpful and quick to mediate the issue.