Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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Upcoming Events

  • CT-395: CySA+ Cybersecurity Analyst
    • 06/01/2026 – 06/05/2026
    • San Antonio
  • RH-245: Linux System Administration I
    • 06/01/2026 – 06/05/2026
    • San Antonio
  • TN-555: Certified Ethical Hacker v13 (CEH)
    • 06/01/2026 – 06/05/2026
    • San Antonio
  • CT-425: CompTIA SecurityX
    • 06/08/2026 – 06/12/2026
    • San Antonio
  • RH-295: Linux System Administration II
    • 06/08/2026 – 06/12/2026
    • San Antonio
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    Course Overview:

    ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

    Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    Date/Time Event
    09/08/2026 - 09/11/2026
    08:00 -16:00
    IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
    TechNow, Inc, San Antonio TX
    12/14/2026 - 12/17/2026
    08:00 -16:00
    IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
    TechNow, Inc, San Antonio TX

    Duration: 3 Days

    Course Objectives:

    • Service Desk
    • Incident Management
    • Problem Management
    • Configuration Management
    • Financial Management for IT
    • IT Service Continuity Management
    • Service Level Management
    • Change Management
    • Release Management
    • Capacity Management
    • Availability Management

    Prerequisites:

    • Students should have some experience with the specification, development, installation and/or management of information technology.

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    Course Overview:

    TN-205: A+ Skills Class provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

    Attendees to the TN-205: A+ Skills Class will receive TechNow approved course materials and expert instruction.

    Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Identifying, Adding & Removing System Components
    • Installation, Configuring & System Optimization
    • Diagnosing & Troubleshooting Problems
    • Power Protection & Safety Procedures
    • Motherboards, Processors & Memory
    • Printers
    • Basic Networking
    • Operating System Fundamentals
    • Installation, Configuration & Upgrade
    • Diagnosing & Troubleshooting
    • Networks

    Prerequisites:

    • None

    Comments

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    Course Description:

    Artificial Intelligence Essentials (AIE) is a foundational AI literacy certification that builds practical understanding of AI and responsible use

    The Artificial Intelligence Essentials (AIE) Course is designed to prepare learners for the newly Artificial Intelligence Essentials (AIE) exam. This hands-on program introduces professionals to core AI concepts, practical tools, and safe real-world applications. It equips learners to understand AI systems, use AI responsibly, and boost productivity across roles and industries

    Participants will gain knowledge in understanding how AI systems work, where they are used, how they influence decision-making, and how they should be applied responsibly in everyday, professional, and organizational contexts. The course covers what AI is and what it is not, how data and models drive AI behavior, and how modern AI systems differ from traditional software. Learners develop the ability to interact effectively with AI tools, evaluate AI outputs with informed judgment, and apply responsible practices aligned with privacy, security, and global regulatory expectations.

    By the end of the course, learners will be prepared to use AI confidently, safely, and productively while recognizing limitations, ethical risks, and broader societal impacts. It serves as a universal entry point before any technical, managerial, security, or governance specialization in AI.

    Course Outline: 

    01. Introduction to Artificial Intelligence

    02. Everyday AI Tools and Use Cases

    03. Building Blocks of AI

    04. Prompt Crafting AI-Driven Interactions

    05. AI Ethics and Responsible AI

    Dates/Locations:

    No Events

    Course Overview:

     Cisco DoD Comply-to-Connect (C2C) course teaches you how to implement and deploy a Department of Defense (DoD) Comply-to-Connect network architecture using Cisco Identity Services Engine (ISE). This training covers implementation of 802.1X for both wired and wireless devices and how Cisco ISE uses that information to apply policy control and enforcement. Additionally, other topics like supplicants, non-supplicants, ISE profiler, authentication, authorization, and accounting (AAA) and public key infrastructure (PKI) support, reporting and troubleshooting are covered. Finally, C2C specific use case scenarios are covered.

    This training also earns you 32 Continuing Education (CE) credits toward recertification.

    Dates/Locations:

    No Events

    Duration: 5 days

     

    Course Outline: 

    Section 1: C2C Fundamentals

    • Comply to Connect Overview
    • From C2C to ZTA
    • Steps to Implement C2C

    Section 2: Cisco Identity-Based Networking Services

    • Cisco IBNS Overview
    • AAA Role in Cisco IBNS
    • Compare Cisco IBNS and Cisco ISE Solutions
    • Explore Cisco IBNS Architecture Components

    Section 3: Introducing Cisco ISE Architecture

    • Cisco ISE as a Network Access Policy Engine
    • Cisco ISE Use Cases
    • Cisco ISE Functions

    Section 4: Introducing Cisco ISE Deployment

    • Cisco ISE Deployment Models
    • Cisco ISE Licensing and Network Requirements
    • Cisco ISE Context Visibility Features
    • New Features in Cisco ISE 3.X

    Section 5: Introducing Cisco ISE Policy Enforcement Components

    • 802.1X for Wired and Wireless Access
    • MAC Authentication Bypass for Wired and Wireless Access
    • Identity Management
    • Active Directory Identity Source
    • Additional Identity Sources
    • Certificate Services

    Section 6: Introducing Cisco ISE Policy Configuration

    • Cisco ISE Policy
    • Cisco ISE Authentication Rules
    • Cisco ISE Authorization Rules

    Section 7: PKI and Advanced Supplicants

    • Public Key Infrastructure (PKI)
    • TEAP in Comply to Connect (C2C)
    • Secure Client ISE features and Configuration for C2C

    Section 8: Introducing the Cisco ISE Profiler

    • Web Access with Cisco ISE
    • ISE Profiler
    • Cisco ISE Probes
    • Profiling Policy
    • Custom Attributes in Profile

    Section 9: Introducing Cisco ISE Endpoint Compliance Services

    • Endpoint Compliance Services Overview

    Section 10: Configuring Client Posture Services and Compliance

    • Client Posture Services and Provisioning Configuration

    Section 11: Introducing Profiling Best Practices and Reporting

    • Profiling Best Practices

    Section 12: C2C Use Cases

    • Cisco CX ISE Reporting Tool
    • ISE Reporting
    • ISE Hardening
    • Profiling Best Practices for C2C

    Section 13: C2C Third-Party Integrations-Tenable

    • Tenable Use Case
    • Tenable Overview and Capabilities
    • Tenable Integration Prerequisites
    • Tenable Integration Configuration
    • Policy Design
    • Policy Enforcement
    • Enforcement Verification

    Section 14: C2C Third-Party Integrations-MECM

    • MECM Use Case
    • MECM Overview and Capabilities
    • MECM Integration Prerequisites
    • MECM Integration Configuration
    • Policy Design
    • Policy Enforcement
    • Enforcement Verification

    Section 15: C2C Third-Party Integrations-Trellix

    • Trellix Use Case
    • Trellix Overview and Capabilities
    • Trellix Integration Prerequisites
    • Trellix Integration Configuration
    • Policy Enforcement
    • Enforcement Verification

    Section 16: Troubleshooting Cisco ISE Policy and Third-Party NAD

    • Cisco ISE Third-Party Network Access Device Support
    • Troubleshooting Cisco ISE Policy Configuration

    Section 17: Exploring Cisco TrustSec

    • Cisco TrustSec Overview
    • Cisco TrustSec Enhancements
    • Cisco TrustSec Configuration

    Section 18: Working with Network Access Devices

    • Reviewing AAA
    • Cisco ISE TACACS+ Device Administration
    • Configuring TACACS+ Device Administration
    • TACACS+ Device Administration Guidelines and Best Practices

     

    Course Prerequisites: 

    There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

    • Familiarity with 802.1X
    • Familiarity with Microsoft Windows Operating Systems
    • Familiarity with Cisco IOS CLI for wired and wireless network devices
    • Familiarity with Cisco Identity Service Engine