Course Overview: PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) Training Class is a two-day course that teaches students to configure and manage the entire line of Palo Alto Networks next-generation firewalls. Students also will be instructed on the basics of implementing and managing GlobalProtect™ and active/ active high availability. Students will gain an in-depth knowledge of how to optimize their visibility and control of applications, users, and content.  This course prepares the student for Palo Alto Networks Certified Network Security Engineer (PCNSE).  Through hands-on training, students learn high end skills of how to integrate Palo Alto next-generation firewalls into their network infrastructure.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

This course sets up the foundation for the three day course PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311). The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.  Attendees to the PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) Training Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

No Events

Duration: 2 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall.  Students also will be instructed on the basics of implementing and managing GlobalProtect™ and active/ active high availability. Students will gain an in-depth knowledge of how to optimize their visibility and control of applications, users, and content.

Day 1

  • Module 0 – Introduction & Overview
  • Mod 1: Advanced Interface
    • Configuration
    • Advanced NAT
    • Policy-Based
    • Forwarding
    • Routing Protocols (OSPF)
  • Mod 2: App-ID™ –
    • Custom Applications
    • Defining New Application Signatures
    • Application Override
  • Mod 3: Advanced Content-ID™
    • Custom Threat Signatures
    • Data Filtering
    • DoS Protection
    • Botnet Report
  • Mod 4: Advanced User-ID™
    • Terminal Server Agent
    • Captive Portal
    • XML API

Day 2

  • Mod 5: Quality of Service
    • Configuring Quality of Service
  • Mod 6: GlobalProtect™
    • Implementation of GlobalProtect
    • Install and Configure Portal, Gateway, and Agents
  • Mod 7: Monitoring and Reporting
    • Log Forwarding
    • SNMP
    • Reporting
  • Mod 8: Active/Active High Availability
    • Configuring Active/Active HA

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

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Dates/Locations:

Date/Time Event
10/05/2026 - 10/09/2026
08:00 -16:00
N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
  • Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
  • Troubleshoot Layer 2 connectivity using VLANs and trunking
  • Implementation of redundant switched networks using Spanning Tree Protocol
  • Troubleshooting link aggregation using Etherchannel
  • Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
  • Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
  • Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
  • Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
  • Describe the virtualization technology of servers, switches, and the various network devices and components
  • Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
  • Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
  • Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
  • Describe wireless roaming and location services
  • Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
  • Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
  • Troubleshoot wireless client connectivity issues using various available tools
  • Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
  • Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
  • Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
  • Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
  • Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
  • Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
  • Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
  • Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
  • Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
  • Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
  • Explain basic Python components and conditionals with script writing and analysis
  • Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
  • Describe APIs in Cisco DNA Center and vManage

Prerequisites:

  • CCNA certification
  • Implementation of Enterprise LAN networks
  • Basic understanding of Enterprise routing and wireless connectivity
  • Basic understanding of Python scripting

 

Comments

Latest comments from students


User: don.seguin

Instructor comments: Tim was a great.

Facilities comments: The classroom was great.


User: jrtrussell

Instructor comments: Awesome

Facilities comments: Great


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Course Overview:

What a great course that is slightly misnamed!  This course may be labeled Security Essentials, but covers much of the subject matter of CISSP!  This course does more than just cover the basics.  TechNow takes the time to give the student hands on labs to exemplify an objective.  Security Essentials Prep Training Course sets the foundation for your security career and sets the expectation of comprehension with more detail than Security+ and more on par with CISSP.

This course provides students skills to take courses that prepare for higher level certifications.

Attendees to TN-929: Security Essentials  Training Course will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 9 days

Course Objectives:

  • 802.11 Suite of Protocols
  • Access Control Theory
  • Alternate Network Mapping Techniques
  • Authentication and Password Management
  • Contingency Planning
  • Crypto Concepts
  • Crypto Fundamentals
  • Defense-in-Depth
  • DNS
  • Firewall Subversion
  • Firewalls
  • HIDS Overview
  • Honeypots
  • ICMP
  • IDS Overview
  • Incident Handling Fundamentals
  • Information Warfare
  • Introduction to OPSEC
  • IP Packets
  • IPS Overview
  • IPv6
  • Legal Aspects of Incident Handling
  • Linux/Unix Configuration Fundamentals
  • Linux/Unix Logging and Log Management
  • Linux/Unix OS Security Tools and Utilities
  • Linux/Unix Overview
  • Linux/Unix Patch Management
  • Linux/Unix Process and Service Management
  • Mitnick-Shimomura
  • Network Addressing
  • Network Design
  • Network Hardware
  • Network Mapping and Scanning
  • Network Plumbing
  • Network Protocol
  • NIDS
  • OverviewPhysical Security
  • Policy Framework
  • Protecting Data at Rest
  • Public Key Infrastructure
  • PKI
  • Reading Packets
  • Risk Management
  • Safety Threats
  • Securing Windows Server Services
  • Steganography
  • OverviewTCPUDP
  • Virtual Machines
  • Virtual Private Networks VPNs
  • Viruses and Malicious Code
  • VoIP
  • Vulnerability Management Overview
  • Vulnerability Scanning
  • Web Application Security
  • Windows Auditing
  • Windows Automation and Configuration
  • Windows Family of Products
  • Windows Network Security Overview
  • Windows Permissions & User Rights
  • Windows Security Templates & Group Policy
  • Windows Service Packs, Hotfixes and Backups
  • Windows Workgroups, Active Directory and Group Policy Overview
  • Wireless Overview

Prerequisites:

 

Comments

Latest comments from students


User: sjsmith2262

Instructor comments: without question, Dave Askey knows his material!!! great instructor that gave a personalized approach.

Facilities comments: class was taught in a hotel reception area, very nice, quiet and convenient for all people


User: synistry

Instructor comments: Dave was great! (as always). Wealth of knowledge and a master at customizing course content to match the education level of his students. The class kept entirely in pace with where we were at as a group overall on a day to day basis.

Facilities comments: Facilities were overall really nice. The only complaint is that the hotel / conference center had us move rooms on one occasion, and kicked us out early on two others. I would assume this is due to the last minute location change, so I don't think there is anything anyone could have done better in the situation.


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Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

  • Name
  • Mailing or billing address
  • Telephone or mobile phone number
  • Email address
  • Course enrollment information
  • Student account information
  • Course progress and quiz activity
  • Information necessary to process course registration and payment
  • Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

  • Registering students for courses
  • Creating and maintaining student accounts
  • Providing access to course materials and quizzes
  • Communicating course schedules and changes
  • Sending course reminders and administrative notifications
  • Communicating logistical information necessary for a course
  • Communicating urgent or emergency information related to the delivery of a course
  • Responding to student questions and requests
  • Administering payments and registrations
  • Maintaining records necessary to operate our business and educational programs
  • Providing technical support for our student platform
  • Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?”  This is to initiate automated communications.  Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”.  If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”.  Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns.  Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

  • Student account notifications
  • Course enrollment or welcome notifications
  • Course reminders
  • Class schedule information
  • Schedule changes
  • Class cancellations
  • Location or logistical information
  • Instructor or course-related administrative notifications
  • Urgent or emergency information related to the delivery of a course
  • Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers  to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

  • Website
  • Student-platform
  • Email
  • Information technology and security
  • Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery.   A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

  • Login credentials
  • Course enrollment
  • Quiz and assessment activity
  • Course progress
  • Account settings
  • Communication preferences
  • SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

  • Maintain authenticated sessions
  • Keep students logged into their accounts
  • Provide website and application functionality
  • Maintain security
  • Detect and prevent unauthorized access
  • Diagnose technical problems
  • Improve the reliability of our services

We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026

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