Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
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Course Overview:
A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs to secure Windows systems. Lecture and labs start with quick review of Active Directory and group policy to enforce security mechanisms within the Windows architecture. Students then gain network experience and use sniffing to help exemplify the benefit of learning wired and wireless security configurations. PowerShell is made for SecOps/DevOps automation and students will learn to write PowerShell scripts to automate security operations and Desired State Configuration (DSC). The course concludes with exercising real attack strategies to demonstrate the effectives of properly securing your host.
Attendees to TN-969: Windows Security Administrator course will receive TechNow approved course materials and expert instruction.
Date/Locations:
No Events
Duration: 5 days
Course Objectives:
- Active Directory and BloodHound
- Security Controls
- PKI
- Encryption
- Wireless & Network Security and Hardening DNS
- 802.1x and Endpoint Protection
- Firewalls and VPN
- PowerShell Scripting
- JEA, DSC, Enterprise Security with PowerShell
- Windows Attack Strategies
Prerequisites:
- Security+
- Windows System Administration Skills
Comments
Latest comments from students
User: bbrabender
Instructor comments: Instructor was very knowledgeable and help more inexperienced users with concepts as well explaining in a way that can be understood.
Facilities comments: N/A
User: dale.r.anderson
Instructor comments: Instructor was well knowlegeable accross alot of domains.
Facilities comments: Pretty good
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TechNow provides an array of courses to meet our customer's requirements. Courses that do not fit into our major course categories and custom or specialized courses appear here.
Here are courses about specilaized Software or Hardware:
- CL-218: Introduction to Cloud Infrastructure and Operations Bootcamp
- IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
- N-495: Voice-over IP (VoIP) Foundations
- PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205)
- PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201)
- PA-215: Palo Alto Networks Firewall Essentials FastTrack
- PA-222: Palo Alto Networks Panorama Essentials
- PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)
- PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)
- RH-345: Red Hat JBoss Application Administration I
- TN-102: Writing Effective Requirements
- TN-205: A+ Skills Class
- TN-225: Network+ Skills Class
- TN-245: Telecommunications Fundamentals
- TN-395: Internet Protocol Version 6 (IPv6)
- TN-430: Elasticsearch Engineer (ELK)
- TN-801: Windows for Security Professionals
- TN-865: Wireshark Network Traffic and Security Analysis
- TN-905: Cyber Threat Intelligence Analysis
- TN-911: Cyber Threat Intelligence (CTI) Analysis and 800-172 Seminar
- TN-963: Windows Security Automation with PowerShell
- VM-315: VMware Infrastructure: Install, Configure, and Manage
- VM-325: VMware View: Install, Configure and Manage
Course Overview:
This is an advanced course that assumes the attendee is a qualified security professional with experience using security tools and understands the concepts behind penetration testing. Courses that build up the expertise that enables a student to succeed in this course is Security+, CEH, CISSP, and any of the GIAC certifications. This course is completely hands-on and utilizes the BackTrack tool suite from backtrack-linux.org. The course covers, in detail, various attacks and tools that are contained in the BackTrack tool suite.
Attendees to TN-335: Advanced Penetration Testing Using Open Source Tools will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 days
Course Objectives:
- Information Security and Open Source Software
- Operating System Tools
- Firewalls
- Scanners
- Vulnerability Scanners
- Network Sniffers
- Intrusion Detection Systems
- Analysis and Management Tools
- Encryption Tools
- Wireless Tools
- Forensic Tools
- More on Open Source Software
Prerequisites:
- Experience in IT Security
- Solid basic knowledge of networks and TCP/IP
- Experience in command line under Linux and Windows is required
Comments
Latest comments from students