TN-939: Hacker Techniques, Exploits, and Incident Handling Course

Course Overview:

A skills focus enables the student to better absorb the subject matter and perform successfully on the exam. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of the attacks and the effectiveness. Students then gain network experience and use sniffing to help exemplify the benefit of learning wired and wireless security configurations. The course concludes with exercising real attack strategies to demonstrate the techniques acquired throughout the course.

Attendees to TN-939: Hacker Techniques, Exploits, and Incident Handling will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 9 days

Course Objectives:

Backdoors & Trojan Horses
Buffer Overflows
Covering Tracks: Networks
Covering Tracks: Systems
Denial of Service Attacks
Exploiting Systems Using Netcat
Format String Attacks
Incident Handling Overview and Preparation
Incident Handling Phase 2: Identification
Incident Handling Phase 3: Containment
Incident Handling: Recovering and Improving Capabilities
IP Address Spoofing
Network Sniffing
Password Attacks
Reconnaissance
Rootkits
Scanning: Host Discovery
Scanning: Network and Application Vulnerability scanning and tools
Scanning: Network Devices (Firewall rules determination, fragmentation, and IDS/IPS evasion)
Scanning: Service Discovery
Session Hijacking, Tools and Defenses
Types of Incidents
Virtual Machine Attacks
Web Application Attacks
Worms, Bots & Bot-Nets

Prerequisites:

GSEC or equivalent experience
UNIX, Windows, Networking, and Security Experience
This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students

User: m_jurrens

Instructor comments: Both instructors Mr. Askey and Mr. Hackney, were very good. the open learning environment was extremely productive and I felt we all learned far more that we ever would out of a structured rote memorization course.

User: natebonds

Instructor comments: Both Mr. Askey and Hackney were extremely knowledgeable. They were also extremely interested in helping each student learn. I was particularly impressed with the way they tailored the course to optimize our time since we weren't testing. I feel like I know much much more than I did when the class started.

Facilities comments: The facilities were fine. I would have preferred it be closer to Lackland.

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N-310: CCNA Extended Bootcamp

Course Overview:

TechNow’s Course ensures that you are ready to test for the CCNA Certification. This intensive ten-day program is a high end, hands-on, bootcamp using physical routers & switches in classroom. Students will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. Additionally the course stress tests the students on exam practices that insure the student a successful outcome on the 200-301 CCNA exam.

This course is available for group purchasing with a minimum of 4 students. Please call to get scheduling availability.

Attendees to N-310: CCNA Extended Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

This course is available for group purchasing with a minimum of 4 students. Please call to get scheduling availability. (210) 733-1093

No Events

Duration: 10 days

Course Objectives:

- Identify the components of a computer network and describe their basic characteristics
- Understand the model of host-to-host communication
- Describe the features and functions of the Cisco Internetwork Operating Systems (IOS) software
- Describe LANs and the role of switches within LANs
- Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches
- Install a switch and perform the initial configuration
- Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting
- Describe the TCP/IP Transport layer and Application layer
- Explore functions of routing
- Implement basic configuration on a Cisco router
- Explain host-to-host communications across switches and routers
- Identify and resolve common switched network issues and common problems associated with IPv4 addressing
- Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity
- Describe the operation, benefits, and limitations of static routing
- Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks
- Describe the application and configuration of inter-VLAN routing
- Explain the basics of dynamic routing protocols and describe components and terms of Open Shortest Path First (OSPF)
- Explain how Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) work
- Configure link aggregation using EtherChannel
- Describe the purpose of Layer 3 redundancy protocols
- Describe basic WAN and VPN concepts
- Describe the operation of Access Control Lists (ACLs) and their applications in the network
- Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients and explain and configure Network Address Translation (NAT) on Cisco routers
- Describe basic Quality of Service (QoS) concept
- Describe network and device architectures and introduce virtualization
- Introduce the concept of network programmability and Software-Defined Networking (SDN)
- Configure basic IOS system monitoring tools
- Describe the management of Cisco devices
- Describe the current security threat landscape
- Describe threat defense technologies
- Implement a basic security configuration of the device management plane
- Implement basic steps to harden network devices

Lab Objectives:

- - Get started with Cisco Command-Line Interface (CLI)
  - Observe How a Switch Operates
  - Perform Basic Switch Configuration
  - Implement the Initial Switch Configuration
  - Inspect TCP/IP Applications
  - Configure an Interface on a Cisco Router
  - Configure and Verify Layer 2 Discovery Protocols
  - Implement an Initial Router Configuration
  - Configure Default Gateway
  - Explore Packet Forwarding
  - Troubleshoot switch Media and Port Issues
  - Troubleshoot Port Duplex Issues
  - Configure Basic IPv6 Connectivity
  - Configure and Verify IPv4 Static Routes
  - Configure Iv6 Static Routes
  - Implement IPv4 Static Routing
  - Implement IPv6 Static Routing
  - Configure VLAN and Trunk
  - Troubleshoot VLANs and Trunk
  - Configure a Router on a Stick
  - Implement Multiple VLANs and Basic Routing Between the VLANs
  - Configure and Verify Single-Area OSPF
  - Configure and Verify EtherChannel
  - Improve Redundant Switched Topologies with EtherChannel
  - Configure and Verify IPv4 ACLs
  - Implement Numbered and Named IPv4 ACLs
  - Configure a Provider-Assigned IPv4 Address
  - Configure Static NAT
  - Configure Dynamic NAT and Port Address Translation (PAT)
  - Implement PAT
  - Log into the WLC
  - Monitor the WLC
  - Configure a Dynamic (VLAN) Interface
  - Configure a DHCP Scope
  - Configure a WLAN
  - Define a Remote Access Dial-In User Service (RADIUS) Server
  - Explore Management Options
  - Explore the Cisco DNA Center
  - Configure and Verify NTP
  - Configure System Message Logging
  - Create the Cisco IOS Image Backup
  - Upgrade Cisco IOS Image
  - Configure WLAN Using Wi-Fi Protected Access 2 (WPA2) Pre-Shared Key (PSK) Using the GUI
  - Secure Console and Remote Access
  - Enable and Limit Remote Access Connectivity
  - Secure Device Administrative Access
  - Configure and Verify Port Security
  - Implement Device Hardening

Prerequisites:

- - Familiarity in the following networking topics:
    - TCP/IP
    - IP Configuration
    - Peer-to-Peer Networking
    - Subnetting
    - Building a Routing Table
  - It is not required but highly recommended to have the following certifications:
    - Security +
    - Network +

Comments

Latest comments from students

User: kdinivahi29

Instructor comments: The instructor Mr. Tom Bigger has done a terrific job of substantiating the textbook content with hands on labs. He has been patient and ensure that we understood the material

User: MikeWisn

Instructor comments: Did exceptional job explaining complicated concepts.

Facilities comments: Hotel front desk phone ringing loudly during class was distracting.

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PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential. PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
08/17/2026 - 08/20/2026 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX

Duration: 4 Days

Course Objectives:

Agile Principles and Mindset
Value-driven delivery
Stakeholder engagement
Team performance
Adaptive planning
Problem detection and Resolution
Continuous Improvement

Prerequisites:

Secondary degree
21 contact hours of training in agile practices
12 months of general project experience within the last 5 years. A current PMP^® or PgMP^® will satisfy this requirement but is not required to apply for the PMI-ACP
8 months of agile project experience within the last 3 years

Comments

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N-595: VoIP Security Analysis and Design

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications. In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP. Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations. Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny. Other protocols such as Nortel's UNIStim will be addressed. As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures. Various open source tools including those in BackTrack are used for VoIP attacks. A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

VoIP Architecture
VoIP Signaling and media protocols
Common VoIP authentication mechanisms
Common VoIP encryption techniques
VoIP protocol analysis with Wireshark
Maintaining QoS while mitigating DoS
VoXML, XML, and application integration security
Converged network security design and implementation
Impact of NAT and firewalls
SIP, H.323, and MGCP vulnerabilities
VPN, IPsec and SRTP to secure VoIP services
Penetration testing with open source tools
Attacks for Eavesdropping, call redirection, and DoS
Design of hacked firmware virtualization layer
Concise lockdown steps for network hardware and VoIP

Prerequisites:

This is an advanced Information Security Course which requires basic Windows & UNIX competency
Certification or 2 years of experience in these operating systems is highly recommended
As well as an understanding of TCP/IP

Comments

Latest comments from students

Liked the class? Then let everyone know!

Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

Name
Mailing or billing address
Telephone or mobile phone number
Email address
Course enrollment information
Student account information
Course progress and quiz activity
Information necessary to process course registration and payment
Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

Registering students for courses
Creating and maintaining student accounts
Providing access to course materials and quizzes
Communicating course schedules and changes
Sending course reminders and administrative notifications
Communicating logistical information necessary for a course
Communicating urgent or emergency information related to the delivery of a course
Responding to student questions and requests
Administering payments and registrations
Maintaining records necessary to operate our business and educational programs
Providing technical support for our student platform
Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?” This is to initiate automated communications. Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”. If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”. Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns. Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

Student account notifications
Course enrollment or welcome notifications
Course reminders
Class schedule information
Schedule changes
Class cancellations
Location or logistical information
Instructor or course-related administrative notifications
Urgent or emergency information related to the delivery of a course
Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

Website
Student-platform
Email
Information technology and security
Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery. A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

Login credentials
Course enrollment
Quiz and assessment activity
Course progress
Account settings
Communication preferences
SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

Maintain authenticated sessions
Keep students logged into their accounts
Provide website and application functionality
Maintain security
Detect and prevent unauthorized access
Diagnose technical problems
Improve the reliability of our services

We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026