Course Description:

Artificial Intelligence Essentials (AIE) is a foundational AI literacy certification that builds practical understanding of AI and responsible use

The Artificial Intelligence Essentials (AIE) Course is designed to prepare learners for the newly Artificial Intelligence Essentials (AIE) exam. This hands-on program introduces professionals to core AI concepts, practical tools, and safe real-world applications. It equips learners to understand AI systems, use AI responsibly, and boost productivity across roles and industries

Participants will gain knowledge in understanding how AI systems work, where they are used, how they influence decision-making, and how they should be applied responsibly in everyday, professional, and organizational contexts. The course covers what AI is and what it is not, how data and models drive AI behavior, and how modern AI systems differ from traditional software. Learners develop the ability to interact effectively with AI tools, evaluate AI outputs with informed judgment, and apply responsible practices aligned with privacy, security, and global regulatory expectations.

By the end of the course, learners will be prepared to use AI confidently, safely, and productively while recognizing limitations, ethical risks, and broader societal impacts. It serves as a universal entry point before any technical, managerial, security, or governance specialization in AI.

Course Outline: 

01. Introduction to Artificial Intelligence

02. Everyday AI Tools and Use Cases

03. Building Blocks of AI

04. Prompt Crafting AI-Driven Interactions

05. AI Ethics and Responsible AI

Dates/Locations:

No Events

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • UEFI, SecureBoot, TPM, and Enterprise BitLocker
  • Windows VPN in the Enterprise
  • Windows Advanced Firewall
  • Utilizing Windows WMI
  • Administering Windows with Powershell
  • Using Autopsy for Forensics

Prerequisites:

 

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Working with the TechNow lab for the PA-215: Palo Alto Networks Firewall Essentials FastTrack course has been nothing less than a techie's idea of fun.  When students come in we are immediatly configuring the Cisco 3750 switches for access ports, VLANS, and trunks.  We then cable the switch to the Palo Alto Networks Firewall.  Each student gets their own Palo Alto Firewall Pod of hardware and software.  What we find as fun is the VLAN environment, with an array of virtual machines hosted on an ESXi server that can really exercise the abilities of the Palo Alto Firewall.  The DMZ VLAN hosts virtual machines that support enterprise services and also potentialy vulnerable web services.  The Trust VLAN has Windows and Linux clients.  The UnTrust VLAN has Web services and a VM of Kali. The hardware Firewall is additionally connected to a Management VLAN.  All those VLANs are trunked into an ESXi server where the student also has a VM-Series Palo Alto Networks Firewall for High Availability.  

After configuring all the trunking, VLANs, and network interfaces we learn about the firewall and configure it for the lab environment.  Using Metasploitable and Kali/Metasploit nefarious penetration attempts are executed.  Using packet captures, custom APP-ID's  and custom signatures are generated.  Custom logging and reporting are created to similate and enterprise and assist the desired Incident Response.  It is always fun in a training environment to learn all about the controls available in a product, even though specific controls may not be used in the operational environment.  In the end we have a good understanding of the Palo Alto Networks Firewall.

 

Course Overview:

The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).

Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.

Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience

Course Outline:

  • Navigate the Red Hat OpenStack Platform architecture
  • Describe the OpenStack control plane
  • Integrate Identity Management
  • Perform image operations
  • Manage storage
  • Manage OpenStack networking
  • Manage compute resources
  • Automate could applications
  • Troubleshoot OpenStack operations
  • Comprehensive review

 

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Course Overview:

This course explores the VMware Infrastructure, which consists of VMware ESX Server & VMware Virtual Center Server.  We will look at both the design environments and operational processes of the VMware Infrastructure. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments. Extensive hands-on labs provide for a rich student experience.

Attendees to VM-315: VMware Infrastructure: Install, Configure, and Manage will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
09/28/2026 - 10/02/2026
08:00 -16:00
VM-315: VMware Infrastructure: Install, Configure, and Manage
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Virtual Infrastructure Overview
  • ESX and ESXi Server Installation
  • Configuration of Networking, Scalability and Security
  • Storage
  • Install and Configure vCenter Server and Components
  • Creation, Deployment, Management, and Migration of Virtual Machines
  • Utilize vCenter Server  for Resource Management
  • Utilize vCenter Server for Virtual Machine Access Control and User Managment
  • Use vCenter Server to increase scalability
  • Monitoring Your Environment
  • Data & Availability Protection Troubleshooting
  • Use VMware vCenter Update Manager to apply ESXi patches

  • Use vCenter Server to manage vMotion, HA, DRS and data protection.

Prerequisites:

  • To ensure your success, system administration experience on Microsoft or Linux operating systems is required.

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User: wolfdenise

Instructor comments: The instructor was nice and kept us entertained while providing instruction.

Facilities comments: The facility was nice, clean and easy to get to.


User: asteeves@aol.com

Instructor comments: knowledgeable but can get off subject at times

Facilities comments: good


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