IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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MS-2124: Programming with C#

 

Course Overview:

This course provides students with the knowledge and skills they need to develop C# applications for the Microsoft .NET Platform.  The course focuses on C# program structure, language syntax & implementation details.  C# was created to be the programming language best suited for writing enterprise applications for .NET. C# combines the high productivity of Microsoft Visual Basic with the raw power of C++.  It is a simple, object-oriented and type-safe programming language that is based on the C & C++ family of languages.

Attendees to MS-2124: Programming with C# will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Overview of the Microsoft .NET Platform Overview of C#
  • Using Value-Type Variables
  • Statements & Exceptions
  • Methods & Parameters
  • Arrays
  • Essentials of Object-Oriented Programming
  • Using Reference-Type Variables
  • Creating & Destroying Objects
  • Inheritance in C#
  • Aggregation, Namespaces & Advanced Scope
  • Operators & Events Properties & Indexes
  • Attributes

Prerequisites:

  • Experience with programming in C, C++, Visual Basic, Java or another programming language

 

Comments

Latest comments from students

User: jdmccol

Instructor comments: Excelent instructor, covered topic in depth and modified course objectives to meet student own needs.

Facilities comments: Was OK, I am sure the Technow facilities when competed will be better.

 

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C-215: Introduction to C Programming

 

Course Overview:

The C-215: Introduction to C Programming course is a hands-on course providing a complete introduction to the ANSI C programming language, focusing on quickly developing the practical skills needed to create real-world solutions.  Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.

Attendees to C-215: Introduction to C Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • What is C?
  • Basics of Program Writing
  • Style
  • Basic Declarations & Expressions
  • Arrays, Qualifiers & Reading Numbers
  • Decision & Control Statements
  • Programming Process
  • More Controls Statements
  • Variable Scope & Functions
  • C Preprocessor
  • Bit Operations
  • Advanced Types
  • Simple Pointers
  • File Input/Output
  • Debugging & Optimization
  • Floating Point

Prerequisites:

Before attending this course, you should be able to use basic UNIX commands and have previous programming experience language, or have taken our Introduction to Computer Progamming class.

 

Comments

Latest comments from students

User: jangles1337

Instructor comments: Pretty knowledgeable on a number of things. Could have had a better in depth understanding of the material.

Facilities comments: Was a hotel so it was pretty noisy some times.

User: ldorsey

Instructor comments: Great guy full of knowledge

 

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TN-765: Automating Administration with Windows Powershell

 

Course Overview:

This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.

Attendees to TN-765: Automating Administration with Windows Powershell will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

 

  • Describe the functionality of Windows PowerShell and use it to run and find basic commands
  • Identify and run cmdlets for server administration
  • Work with Windows PowerShell pipeline
  • Describe the techniques Windows PowerShell pipeline uses
  • Use PSProviders and PSDrives to work with other forms of storage
  • Query system information by using WMI and CIM
  • Work with variables, arrays, and hash tables
  • Write basic scripts in Windows PowerShell
  • Write advanced scripts in Windows PowerShell
  • Administer remote computers
  • Use background jobs and scheduled jobs
  • Use advanced Windows PowerShell techniques

 

Course Prerequisites:

 

  • Experience with Windows networking technologies and implementation.
  • Experience with Windows Server administration, maintenance, and troubleshooting.

 

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