IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/22/2025 - 04/25/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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P-315: Intermediate PERL Programming

Course Overview:

PERL programmers need a clear roadmap for improving their skills. Intermediate PERL teaches a working knowledge of PERL's objects, references, and modules — all of which makes the language so versatile and effective. This class offers a thorough introduction to intermediate programming in PERL. Topics include packages and namespaces, references and scoping, manipulating complex data structures, writing and using modules, package implementation, and using CPAN.

Attendees to P-315: Intermediate PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Packages and namespaces
References and scoping
Manipulating complex data structures
Object-oriented programming
Writing and using modules
Testing PERL code
Contributing to CPAN

Prerequisites:

P-245: Programming with PERL or equivalent knowledge and skills

Comments

Latest comments from students

User: J Masters

Instructor comments: Instructor kept it interesting and brought a wealth of knowledge to the classroom environment. Kept a good pace and provided relevant examples.

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P-415: Advanced PERL Programming

Course Overview:

Every programmer must keep up with the latest tools and techniques. This course will help you push your skills to the next level and become a more accomplished programmer. Advanced PERL Programming teaches you all the complex techniques for production-ready PERL programs and explains concepts such as introspection, overriding built-ins, extending PERL's OO model, and testing your code for greater stability.

Attendees to P-415: Advanced PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Advanced Techniques
Parsing Techniques
Templating Tools
Objects, Databases, and Applications
Natural Language Tools
PERL and Natural Languages
Handling English Text
Modules for Parsing English
Categorization and Extraction
PERL and Unicode
POE
Programming in an Event-Driven Environment
Testing
Keeping Tests and Code Together
Inline Extensions
Just Another PERL Hacker

Prerequisites:

P-315: Intermediate PERL Programming or equivalent knowledge and skills

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TN-335: Advanced Penetration Testing Using Open Source Tools

Course Overview:

This is an advanced course that assumes the attendee is a qualified security professional with experience using security tools and understands the concepts behind penetration testing. Courses that build up the expertise that enables a student to succeed in this course is Security+, CEH, CISSP, and any of the GIAC certifications. This course is completely hands-on and utilizes the BackTrack tool suite from backtrack-linux.org. The course covers, in detail, various attacks and tools that are contained in the BackTrack tool suite.

Attendees to TN-335: Advanced Penetration Testing Using Open Source Tools will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

Information Security and Open Source Software
Operating System Tools
Firewalls
Scanners
Vulnerability Scanners
Network Sniffers
Intrusion Detection Systems
Analysis and Management Tools
Encryption Tools
Wireless Tools
Forensic Tools
More on Open Source Software

Prerequisites:

Experience in IT Security
Solid basic knowledge of networks and TCP/IP
Experience in command line under Linux and Windows is required

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TN-959: UNIX Security Administrator Course

Course Overview:

The UNIX Security Administrator Prep is a hands-on course that covers how to secure and audit UNIX and Linux operating systems. This includes concepts such as Rootkits, Buffer overflows, and monitoring UNIX/Linux systems.

Attendees to TN-959: Unix Security Administratorwill receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

AIDE
Apache
Best Practices for Kernel Tuning and Warning Banners
Boot Services
Chroot()
DNS- BIND
DNSSec
Evidence Collection and Preservation
Forensic Analysis
Forensic Preparation and Incident Handling
Host Based Firewalls – iptables
Intro to Forensics
OS Install and Patching
Physical, User Account, and Password Access Control
Se Linux
Sendmail
SSH
Stack Smashing
Sudo
Syslog-NG
UNIX Logging

Course Prerequisites:

GSEC or equivalent experience
UNIX, Windows, networking, and security experience
This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students

User: wbcarter

Instructor comments: Good Stuff. Thanks!

User: ryuhas

Instructor comments: Very Good Instructor

Facilities comments: Facilities was great. Location had a lot to be desired. To much traffic and accidents trying to get here.