TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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Cisco Security Courses

Here are the Cisco Security course offerings:

CT-425: CompTIA SecurityX

Course Overview:

SecurityX® (formerly known as CASP+) course prepares you for the CompTIA SecurityX® certification exam (CVO-005) and demonstrates your knowledge and skills in enterprise security, risk management, research and analysis, and the integration of computing, communications, and business disciplines. This course will prepare students for the objectives covered in the CompTIA SecurityX certification exam (CVO-005).

Attendees to CT-425: CompTIA SecurityX will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
12/08/2025 - 12/12/2025 09:00 -17:00	CT-425: CompTIA Advanced Security Practitioner (CASP+) TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

Support IT governance in the enterprise with an emphasis on managing risk
Leverage collaboration tools and technology to support enterprise security
Use research and analysis to secure the enterprise
Integrate advanced authentication and authorization techniques
Implement cryptographic techniques
Implement security controls for hosts
Implement security controls for mobile devices
Implement network security
Implement security in the systems and software development lifecycle
Integrate hosts, storage, networks, applications, virtual environments, and cloud technologies in a secure enterprise architecture
Conduct security assessments
Respond to and recover from security incidents

Prerequisites:

Completion of the following or equivalent knowledge:

Minimum of 10 years general hands on IT experience

5 years being hands-on security

CompTIA Certification: Network+

CompTIA Certification: Security+

CompTIA Certification: CySA+

OR equivalent knowledge

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User: clbrack

Instructor comments: I expect to pass, another great class from technow!

User: christopher0470

Instructor comments: Alan takes the time to cover the material so that you understand the concepts and applications of the information presented.

Facilities comments: I like the location. It was quiet and very conducive to learning.

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TN-939: Hacker Techniques, Exploits, and Incident Handling Course

Course Overview:

A skills focus enables the student to better absorb the subject matter and perform successfully on the exam. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of the attacks and the effectiveness. Students then gain network experience and use sniffing to help exemplify the benefit of learning wired and wireless security configurations. The course concludes with exercising real attack strategies to demonstrate the techniques acquired throughout the course.

Attendees to TN-939: Hacker Techniques, Exploits, and Incident Handling will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 9 days

Course Objectives:

Backdoors & Trojan Horses
Buffer Overflows
Covering Tracks: Networks
Covering Tracks: Systems
Denial of Service Attacks
Exploiting Systems Using Netcat
Format String Attacks
Incident Handling Overview and Preparation
Incident Handling Phase 2: Identification
Incident Handling Phase 3: Containment
Incident Handling: Recovering and Improving Capabilities
IP Address Spoofing
Network Sniffing
Password Attacks
Reconnaissance
Rootkits
Scanning: Host Discovery
Scanning: Network and Application Vulnerability scanning and tools
Scanning: Network Devices (Firewall rules determination, fragmentation, and IDS/IPS evasion)
Scanning: Service Discovery
Session Hijacking, Tools and Defenses
Types of Incidents
Virtual Machine Attacks
Web Application Attacks
Worms, Bots & Bot-Nets

Prerequisites:

GSEC or equivalent experience
UNIX, Windows, Networking, and Security Experience
This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

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User: m_jurrens

Instructor comments: Both instructors Mr. Askey and Mr. Hackney, were very good. the open learning environment was extremely productive and I felt we all learned far more that we ever would out of a structured rote memorization course.

User: natebonds

Instructor comments: Both Mr. Askey and Hackney were extremely knowledgeable. They were also extremely interested in helping each student learn. I was particularly impressed with the way they tailored the course to optimize our time since we weren't testing. I feel like I know much much more than I did when the class started.

Facilities comments: The facilities were fine. I would have preferred it be closer to Lackland.

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PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance

Course Overview:

Everyday, we access, share, manage and transfer data across companies, continents and the globe. Knowing the ins and outs of data protection requirements gives you the information you need to stay ahead of breaches-and help advance your career. CIPP/E training gives you comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe. With a CIPP/E and CIPM certification combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. Here is our CIPM + CIPP/E 4 Day GDPR Ready

What’s Included:

Authorized courseware
Exam voucher
IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

Principles of Data Protection in Europe covers the essential pan-European and national data protection laws, as well as industry-standard best practices for corporate compliance with these laws. Those taking this course will gain an understanding of the European model for privacy enforcement, key privacy terminology and practical concepts concerning the protection of personal data and trans-border data flows.
The training is based on the body of knowledge for the IAPP’s ANSI accredited Certified Information Privacy Professional/Europe (CIPP/E) certification program.

Attendees to PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance will receive TechNow approved course materials and expert instruction, and certification test voucher and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales and compliance.

Dates/Locations:

No Events

Duration: 2 Days

Course Content:

Module 1: Data Protection Laws
Module 2: Personal Data
Module 3: Controllers and Processors
Module 4: Processing Personal Data
Module 5: Information Provision
Module 6: Data Subjects’ Rights
Module 7: Security of Processing
Module 8: Accountability
Module 9: International Data Transfers
Module 10: Supervisions and Enforcement
Module 11: Compliance.

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Lawyers, Records Managers, Information Officers, Compliance Officers, Human Resource Officers, Anyone who uses processes and maintains personal data

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