Course Overview:

TN-205: A+ Skills Class provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to the TN-205: A+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

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Course Overview:

The  UNIX Security Administrator Prep is a hands-on course that covers how to secure and audit UNIX and Linux operating systems. This includes concepts such as Rootkits, Buffer overflows, and monitoring UNIX/Linux systems.

Attendees to TN-959: Unix Security Administratorwill receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • AIDE
  • Apache
  • Best Practices for Kernel Tuning and Warning Banners
  • Boot Services
  • Chroot()
  • DNS- BIND
  • DNSSec
  • Evidence Collection and Preservation
  • Forensic Analysis
  • Forensic Preparation and Incident Handling
  • Host Based Firewalls – iptables
  • Intro to Forensics
  • OS Install and Patching
  • Physical, User Account, and Password Access Control
  • Se Linux
  • Sendmail
  • SSH
  • Stack Smashing
  • Sudo
  • Syslog-NG
  • UNIX Logging

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, networking, and security experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

 

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User: wbcarter

Instructor comments: Good Stuff. Thanks!


User: ryuhas

Instructor comments: Very Good Instructor

Facilities comments: Facilities was great. Location had a lot to be desired. To much traffic and accidents trying to get here.


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Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment.  It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements.  The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and  40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Overview of Business Analysis Workshop
  • Eliciting Project Workshop
  • Case Study
  • Analyzing Requirements and Writing Case Studies
  • Case Study

Prerequisites:

  • None

 

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Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TechNow is in no way associated with SANS or GIAC, but has courses that are similar in subject matter:

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