TN-5320: Microsoft Modern Desktop Administrator

 

 

 

 

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

    • Module 01. Installing Windows
    • Module 02. Updating Windows
    • Module 03. Post-Installation Configuration and Personalization
    • Module 04. Configuring Peripherals and Drivers
    • Module 05. Configuring Networks
    • Module 06. Configuring Storage
    • Module 07. Managing Apps in Windows 10
    • Module 08. Configuring Authorization & Authentication
    • Module 09. Configuring Data Access and Usage
    • Module 10. Configuring Advanced Management Tools
    • Module 11. Supporting the Windows 10 Environment
    • Module 12. Troubleshooting the Windows OS
    • Module 13. Troubleshooting Files & Applications
    • Module 14. Troubleshooting Hardware and Drivers
    • Module 15. Planning an Operating System Deployment Strategy
    • Module 16. Implementing Windows 10
    • Module 17. Managing Updates for Windows 10
    • Module 18. Device Enrollment
    • Module 19. Configuring Profiles
    • Module 20. Application Management
    • Module 21. Managing Authentication in Azure AD
    • Module 22. Managing Devices and Device Policies
    • Module 23. Managing Security

 

Prerequisites:

      • Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)

Course Overview:

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

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Dates/Locations:

Date/Time Event
06/29/2026 - 07/03/2026
08:00 -16:00 		N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)
TechNow, Inc, San Antonio TX
10/05/2026 - 10/09/2026
08:00 -16:00 		N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
  • Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
  • Troubleshoot Layer 2 connectivity using VLANs and trunking
  • Implementation of redundant switched networks using Spanning Tree Protocol
  • Troubleshooting link aggregation using Etherchannel
  • Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
  • Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
  • Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
  • Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
  • Describe the virtualization technology of servers, switches, and the various network devices and components
  • Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
  • Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
  • Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
  • Describe wireless roaming and location services
  • Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
  • Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
  • Troubleshoot wireless client connectivity issues using various available tools
  • Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
  • Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
  • Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
  • Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
  • Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
  • Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
  • Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
  • Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
  • Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
  • Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
  • Explain basic Python components and conditionals with script writing and analysis
  • Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
  • Describe APIs in Cisco DNA Center and vManage

Prerequisites:

  • CCNA certification
  • Implementation of Enterprise LAN networks
  • Basic understanding of Enterprise routing and wireless connectivity
  • Basic understanding of Python scripting

 

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User: don.seguin

Instructor comments: Tim was a great.

Facilities comments: The classroom was great.

User: jrtrussell

Instructor comments: Awesome

Facilities comments: Great

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Palo Alto Networks Firewall Training Course Lab

Working with the TechNow lab for the PA-215: Palo Alto Networks Firewall Essentials FastTrack course has been nothing less than a techie's idea of fun.  When students come in we are immediatly configuring the Cisco 3750 switches for access ports, VLANS, and trunks.  We then cable the switch to the Palo Alto Networks Firewall.  Each student gets their own Palo Alto Firewall Pod of hardware and software.  What we find as fun is the VLAN environment, with an array of virtual machines hosted on an ESXi server that can really exercise the abilities of the Palo Alto Firewall.  The DMZ VLAN hosts virtual machines that support enterprise services and also potentialy vulnerable web services.  The Trust VLAN has Windows and Linux clients.  The UnTrust VLAN has Web services and a VM of Kali. The hardware Firewall is additionally connected to a Management VLAN.  All those VLANs are trunked into an ESXi server where the student also has a VM-Series Palo Alto Networks Firewall for High Availability.  

After configuring all the trunking, VLANs, and network interfaces we learn about the firewall and configure it for the lab environment.  Using Metasploitable and Kali/Metasploit nefarious penetration attempts are executed.  Using packet captures, custom APP-ID's  and custom signatures are generated.  Custom logging and reporting are created to similate and enterprise and assist the desired Incident Response.  It is always fun in a training environment to learn all about the controls available in a product, even though specific controls may not be used in the operational environment.  In the end we have a good understanding of the Palo Alto Networks Firewall.

N-505: CISCO DoD Comply to Connect (C2C)

Course Overview:

 Cisco DoD Comply-to-Connect (C2C) course teaches you how to implement and deploy a Department of Defense (DoD) Comply-to-Connect network architecture using Cisco Identity Services Engine (ISE). This training covers implementation of 802.1X for both wired and wireless devices and how Cisco ISE uses that information to apply policy control and enforcement. Additionally, other topics like supplicants, non-supplicants, ISE profiler, authentication, authorization, and accounting (AAA) and public key infrastructure (PKI) support, reporting and troubleshooting are covered. Finally, C2C specific use case scenarios are covered.

This training also earns you 32 Continuing Education (CE) credits toward recertification.

Dates/Locations:

No Events

Duration: 5 days

 

Course Outline: 

Section 1: C2C Fundamentals

  • Comply to Connect Overview
  • From C2C to ZTA
  • Steps to Implement C2C

Section 2: Cisco Identity-Based Networking Services

  • Cisco IBNS Overview
  • AAA Role in Cisco IBNS
  • Compare Cisco IBNS and Cisco ISE Solutions
  • Explore Cisco IBNS Architecture Components

Section 3: Introducing Cisco ISE Architecture

  • Cisco ISE as a Network Access Policy Engine
  • Cisco ISE Use Cases
  • Cisco ISE Functions

Section 4: Introducing Cisco ISE Deployment

  • Cisco ISE Deployment Models
  • Cisco ISE Licensing and Network Requirements
  • Cisco ISE Context Visibility Features
  • New Features in Cisco ISE 3.X

Section 5: Introducing Cisco ISE Policy Enforcement Components

  • 802.1X for Wired and Wireless Access
  • MAC Authentication Bypass for Wired and Wireless Access
  • Identity Management
  • Active Directory Identity Source
  • Additional Identity Sources
  • Certificate Services

Section 6: Introducing Cisco ISE Policy Configuration

  • Cisco ISE Policy
  • Cisco ISE Authentication Rules
  • Cisco ISE Authorization Rules

Section 7: PKI and Advanced Supplicants

  • Public Key Infrastructure (PKI)
  • TEAP in Comply to Connect (C2C)
  • Secure Client ISE features and Configuration for C2C

Section 8: Introducing the Cisco ISE Profiler

  • Web Access with Cisco ISE
  • ISE Profiler
  • Cisco ISE Probes
  • Profiling Policy
  • Custom Attributes in Profile

Section 9: Introducing Cisco ISE Endpoint Compliance Services

  • Endpoint Compliance Services Overview

Section 10: Configuring Client Posture Services and Compliance

  • Client Posture Services and Provisioning Configuration

Section 11: Introducing Profiling Best Practices and Reporting

  • Profiling Best Practices

Section 12: C2C Use Cases

  • Cisco CX ISE Reporting Tool
  • ISE Reporting
  • ISE Hardening
  • Profiling Best Practices for C2C

Section 13: C2C Third-Party Integrations-Tenable

  • Tenable Use Case
  • Tenable Overview and Capabilities
  • Tenable Integration Prerequisites
  • Tenable Integration Configuration
  • Policy Design
  • Policy Enforcement
  • Enforcement Verification

Section 14: C2C Third-Party Integrations-MECM

  • MECM Use Case
  • MECM Overview and Capabilities
  • MECM Integration Prerequisites
  • MECM Integration Configuration
  • Policy Design
  • Policy Enforcement
  • Enforcement Verification

Section 15: C2C Third-Party Integrations-Trellix

  • Trellix Use Case
  • Trellix Overview and Capabilities
  • Trellix Integration Prerequisites
  • Trellix Integration Configuration
  • Policy Enforcement
  • Enforcement Verification

Section 16: Troubleshooting Cisco ISE Policy and Third-Party NAD

  • Cisco ISE Third-Party Network Access Device Support
  • Troubleshooting Cisco ISE Policy Configuration

Section 17: Exploring Cisco TrustSec

  • Cisco TrustSec Overview
  • Cisco TrustSec Enhancements
  • Cisco TrustSec Configuration

Section 18: Working with Network Access Devices

  • Reviewing AAA
  • Cisco ISE TACACS+ Device Administration
  • Configuring TACACS+ Device Administration
  • TACACS+ Device Administration Guidelines and Best Practices

 

Course Prerequisites: 

There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

  • Familiarity with 802.1X
  • Familiarity with Microsoft Windows Operating Systems
  • Familiarity with Cisco IOS CLI for wired and wireless network devices
  • Familiarity with Cisco Identity Service Engine