Course Overview:

This is a hands-on course that covers many of the concepts of securing the perimeter of an organization. This includes concepts such as intrusion detection, packet filtering, and central logging.

A skills focus enables the student to better absorb the subject matter and perform better on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Firewalls.

This course is an excellent precursor to PA-215 Palo Alto Firewall Essentials FastTrack.

Attendees to TN-949: Certified Firewall Analyst Prep will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Analyzing Network and Wireless Design
  • Creating and Auditing a Rulebase
  • Firewall Assessment and Penetration Testing
  • Host-Based Detection and DLP
  • Incident Detection and Analysis
  • IOS and Router Security
  • IPv6 and ICMPv6
  • Log Collection and Analysis
  • NAT and Proxies
  • Netfilter IPtables
  • Network Access Control
  • Network-Based Intrusion Detection
  • Packet Filters and Inspection
  • Packet Fragmentation
  • Perimeter Concepts and IP Fundamentals
  • Securing Hosts and Services
  • TCP/IP Protocols
  • VPN Design and Auditing
  • VPN Implementation

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, networking and security  experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

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Course Overview:

TN-205: A+ Skills Class provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to the TN-205: A+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

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Course Overview:  PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231) Training Class is a two-day course that teaches students strategies in defense against cyberthreats.  Successful completion of this course enables administrators to better understand the threat landscape.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-242: Palo Alto Networks Firewall Manaage Cyberthreats  (EDU-231) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 days

Course Objectives:   Students attending this training course will gain an understanding of cyberthreats and their characteristics.  Students will learn how to manage cyberthreats using security policies, profiles, and signatures to protect their network against emerging threats.

Day 1

  • Mod 1: Threat Landscape
    • Advanced Persistent
    • Threats
    • Data Breaches and Tactics
    • Threat Management
    • Strategies
  • Mod 2: Integrated
    • Approach to Threat
    • Protection
    • Integrated Approach to
    • Protection
    • Next-Generation Firewall
    • Advanced Endpoint
    • Protection
  • Mod 3: Network Visibility
    • Zero Trust Model
    • SSL Decryption
    • Decryption Policy
  • Mod 4: Reducing the Attack
    • Surf
    • ection

 

Day 2

  • Mod 5: Handling Known
    • Threats
    • WildFire Analysis
    • Security Profiles
  • Mod 6: Handling Unknown
    • Traffic and Zero-Day Exploits
    • WildFire
    • Researching Threat Events
    • Identifying Unknown
    • Applications
  • Mod 7: Investigating
    • Breaches
    • Identify IOCs Using
    • App-Scope
    • Log Correlation
    • Finding Infected Host
  • Mod 8: Using Custom
    • Signatures
    • Creating Custom App-IDs
    • Threat Signatures

A

Prerequisites:

  • Students must complete the PA-213: Install, Configure, and Manage course
  • Understanding of network concepts, including routing, switching, and IP addressing
  • In-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • AIDE
  • DNS Security with DNSsec
  • Logging and Audit Management
  • Linux Security Modules and SE-Linux
  • Linus Containers (Jailing Services and Apps)
  • SSH and SSL tunneling

Prerequisites:

 

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Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
04/07/2026 - 04/10/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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