TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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CT-325: Security+

 

Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.  Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

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Dates/Locations:

Date/Time Event
10/27/2025 - 10/31/2025
08:00 -20:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Compare and contrast attacks
  • Compare and contrast security controls
  • Use security assessment tools
  • Explain basic cryptography concepts
  • Implement a public key infrastructure
  • Implement identity and access management controls
  • Manage access services and accounts
  • Implement a secure network architecture
  • Install and configure security appliances
  • Install and configure wireless and physical access security
  • Deploy secure host, mobile, and embedded systems
  • Implement secure network access protocols
  • Implement secure network applications
  • Explain risk management and disaster recovery concepts
  • Describe secure application development concepts
  • Explain organizational security concepts

Prerequisites:

  • CompTIA A+ and Network+ certifications, or equivalent knowledge.
  • Windows 7/8/10 and Server 2008/2012/2016 experience required.
  • Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

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User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.

 

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Welcome to TechNow!

Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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Upcoming Events

  • CT-210: Project+
    • 10/27/2025 – 10/30/2025
    • San Antonio
  • CT-325: Security+
    • 10/27/2025 – 10/31/2025
    • San Antonio
  • PM-325: Project Management Professional (PMP) Exam Preparation
    • 10/27/2025 – 10/31/2025
    • San Antonio
  • CT-215: Cloud+
    • 11/03/2025 – 11/07/2025
    • San Antonio
  • TN-125: Introduction to UNIX and Linux
    • 11/03/2025 – 11/07/2025
    • San Antonio
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    CL-345: Red Hat OpenStack Administration II

     

    Course Overview:

    The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).

    Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Prerequisites:

    This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.

    Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.

    Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience

    Course Outline:

    • Navigate the Red Hat OpenStack Platform architecture
    • Describe the OpenStack control plane
    • Integrate Identity Management
    • Perform image operations
    • Manage storage
    • Manage OpenStack networking
    • Manage compute resources
    • Automate could applications
    • Troubleshoot OpenStack operations
    • Comprehensive review

     

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    CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration

     

    Course Overview:

    Through an introduction to Docker, Kubernetes, and Red Hat OpenShift Platform, this training course helps you understand one of the key tenets of the DevOps and DevSecOps Platform (DSOP) movement: continuous integration and continuous deployment. The CI/CD pipeline becomes well understood and implemented in an open architecture.  Containers have become a key technology for the configuration and deployment of applications and micro services. Kubernetes is a container orchestration platform that provides foundational services in Red Hat OpenShift Container Platform, which allows enterprises to manage container deployments and scale their applications using Kubernetes.

    This training course provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1). Workflows of the DoD Iron Bank container repository are introduced, along with an overview of the DoD Pipeline as represented in Big Bang.  Continuous authorization cATO via Party Bus within NIST RMF is presented. You will become aware of the Platform One (P1) integrations and relationship to Docker, Kubernetes, Istio (Red Hat OpenShift Service Mesh) and Red Hat OpenShift Platform.

    In addition to gaining an understanding of these tools, you will build core administration skills through the installation, configuration, and management of an OpenShift cluster and containerized applications.

    Course Objectives:

    • Learn about Containers, Docker, Kubernetes, and OpenShift architecture
    • Overview DoD Enterprise DevSecOps Platform (DSOP) Reference Design and DoD Cloud Platform One (P1)
    • Tie together awareness of various DoD Cloud offerings and their relationships
    • Create containerized services
    • Manage containers and container images
    • Deploy multi-container applications
    • Install an OpenShift cluster
    • Configure and manage masters and nodes
    • Secure OpenShift
    • Control access to resources on OpenShift
    • Monitor and collect metrics on OpenShift
    • Deploy applications on OpenShift using source-to-image (S2I)
    • Manage storage on OpenShift

    Course Outline:

    • Getting started with container technology
    • Creating containerized services
    • Managing containers
    • Managing container images
    • Creating custom container images
    • Deploying containerized applications on OpenShift
    • Deploying multi-container applications
    • Troubleshooting containerized applications
    • Comprehensive Review of Introduction to Container, Kubernetes, and RedHat OpenShift
    • Introducing Red Hat OpenShift Container Platform
    • Installing OpenShift Container Platform
    • Describing and exploring OpenShift networking concepts
    • Executing commands
    • Controlling access to OpenShift resources
    • Allocating persistent storage
    • Managing application deployments
    • Installing and configuring the metrics subsystem
    • Managing and monitoring OpenShift Container Platform

    Dates/Locations:

    No Events

    Duration: 5 Days

    Prerequisites:

    • Ability to use a Linux® terminal session and issue operating system commands
    • Good foundation in Linux
    • Experience with web application architectures and their corresponding technologies

    Target Audience:

    • Developers who wish to containerize software applications
    • Administrators who are new to container technology and container orchestration
    • Architects who are considering using container technologies in software architectures
    • System administrators
    • System architects
    • Architects and developers who want to install and configure OpenShift Container Platform
    • Those working in the field of DevSecOps supporting DoD Platform One (P1) and other implementations

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