TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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Palo Alto Networks Firewall Training Course Lab

Working with the TechNow lab for the PA-215: Palo Alto Networks Firewall Essentials FastTrack course has been nothing less than a techie's idea of fun. When students come in we are immediatly configuring the Cisco 3750 switches for access ports, VLANS, and trunks. We then cable the switch to the Palo Alto Networks Firewall. Each student gets their own Palo Alto Firewall Pod of hardware and software. What we find as fun is the VLAN environment, with an array of virtual machines hosted on an ESXi server that can really exercise the abilities of the Palo Alto Firewall. The DMZ VLAN hosts virtual machines that support enterprise services and also potentialy vulnerable web services. The Trust VLAN has Windows and Linux clients. The UnTrust VLAN has Web services and a VM of Kali. The hardware Firewall is additionally connected to a Management VLAN. All those VLANs are trunked into an ESXi server where the student also has a VM-Series Palo Alto Networks Firewall for High Availability.

After configuring all the trunking, VLANs, and network interfaces we learn about the firewall and configure it for the lab environment. Using Metasploitable and Kali/Metasploit nefarious penetration attempts are executed. Using packet captures, custom APP-ID's and custom signatures are generated. Custom logging and reporting are created to similate and enterprise and assist the desired Incident Response. It is always fun in a training environment to learn all about the controls available in a product, even though specific controls may not be used in the operational environment. In the end we have a good understanding of the Palo Alto Networks Firewall.

AZ-500: Microsoft Azure Security Technologies

Course Overview:

Gain the knowledge and skills needed to implement security controls, maintain the security posture, and identify and remediate vulnerabilities by using a variety of security tools. The course covers scripting and automation, virtualization, and cloud N-tier architecture.

After completing this course, students will be able to describe specialized data classifications on Azure, Identify Azure data protection mechanisms, Implement Azure data encryption methods, Secure internet protocols and how to implement them on Azure, Describe Azure security services and features.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

Attendees to AZ-500: Microsoft Azure Security Technologies will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Outline:

Identity and access
- Configure Azure Active Directory for Azure workloads and subscriptions
- Configure Azure AD Privileged Identity Management
- Configure security for an Azure subscription
Platform Protection
- Understand cloud security
- Build a network
- Secure network
- Implement host security
- Implement platform security
- Implement subscription security
Security Operations
- Configure security services
- Configure security policies by using Azure Security Center
- Manage security alerts
- Respond to and remediate security issues
- Create security baselines
Data and Applications
- Configure security policies to manage data
- Configure security for data infrastructure
- Configure encryption for data at rest
- Understand application security
- Implement security for application lifecycle
- Secure applications
- Configure and manage Azure Key Vault

Prerequisites :

- - AZ-900: Microsoft Azure Fundamentals
  - Students should have 1-2 years professional development experience and experience with Microsoft Azure.
  - Student must be able to program in an Azure Supported Language.

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VM-325: VMware View: Install, Configure and Manage

Course Overview:

This hands-on training course builds your skills in the VMware View^TM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinApp^TM. Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.

Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.

At the end of this course, you should understand the features and operations of View and be able to:

Install and configure View components
Create and manage dedicated and floating desktop pools
Deploy and manage linked-clone virtual desktops
Configure and manage desktops that run in local mode
Configure secure access to desktops through a public network
Use ThinApp to package applications

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Module 1: Course Introduction
Module 2: Introduction to VMware View
Module 3: View Connection Server
Module 4: View Desktops
Module 5: View Client Options
Module 6: View Administratory
Module 7: Configuring and Managing Linked Clones
Module 8: Local-Mode Desktops
Module 9: Command-Line Tools and Backup Options
Module 10: Managing VMware View Security
Module 11: View Manager Performance and Scalability
Module 12: VMware® ThinApp^TM

Prerequisites:

VM-315: VMware Infrastructure: Install, Configure and Manage
Experience in Microsoft Windows Active Directory Administration
Experience with VMware vSphere^TM
Before attending the course, students must be able to perform the following tasks:
- Create a template in VMware vCenter^TM Server and deploy a virtual machine from it
- Modify a template customization file
- Open a virtual machine console in vCenter Server and access the guest operating system
- Configure Active Directory services

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RH-245: Linux System Administration I

Course Overview:

The System Administration I for Red Hat course is designed for IT professionals working to become full-time enterprise Linux system administrators. This course gives the student direct experience with the most essential system administration tasks in the Red Hat. You will be instructed in crucial system management skills including: configuring network interfaces, client set up of network protocols, managing local disk devices, installation, package management, performing system boot procedures, grub and controlling system processes.

Attendees to RH-245: Linux System Administration I will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

Installation
Manage File Systems and Local Disk Drives
Perform Mounts and Unmounts
Perform System Boot Procedures
Tuning and Maintaining the Kernel
Control System Processes
Perform User Administration
Installing and Managing Services
Perform Package Administration
Client Setup of SSH and Printing

Prerequisites:

TN-125: Introduction to UNIX and Linux

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User: mlspence

Instructor comments: Bill was awesome! He did a fantastic job teaching the course mater to everyone in the class. He made sure everyone was able to keep up and that they understood the material before moving on. Thanks!

Facilities comments: They were great as well