Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
	No Events	
Duration: 5 Days
Course Objectives:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
 - Troubleshoot startup issues and operating system services on a Windows 11 PC
 - Perform system recovery
 - Resolve issues related to hardware devices and device drivers
 - Administer Windows 11 devices
 - Troubleshoot issues related to network connectivity
 - Configure Windows 11 devices by using Group Policy
 - Configure and troubleshoot user settings
 - Configure and troubleshoot resource access
 - Implement remote connectivity
 - Deploy and troubleshoot applications
 - Maintain Windows 11 devices
 
Prerequisites:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
 - Microsoft Active Directory Domain Services (AD DS) principles.
 - Understanding of the Public Key Infrastructure (PKI) components.
 - Windows Server fundamentals.
 
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