Information about our contract with GSA
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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
04/07/2026 - 04/10/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
09/08/2026 - 09/11/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.
TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.
Attendees to AZ-204:Developing Solutions for Microsoft Azure will receive TechNow approved course materials and expert instruction.
Date/Locations:
No Events
Course Duration: 5 days
Course Outline:
- Creating Azure App Service Web Apps
- Implement Azure functions
- Develop solutions that use blob storage
- Develop solutions that use Cosmos DB storage
- Implement laaS solutions
- Implement user authentication and authorization
- Implement secure cloud solutions
- Implement API Management
- Develop App Service Logic Apps
- Develop event-based solutions
- Develop message-based solutions
- Monitor and optimize Azure solutions
- Integrate caching and content delivery within solutions
Prerequisites :
-
-
- AZ-900: Microsoft Azure Fundamentals
- Students should have 1-2 years professional development experience and experience with Microsoft Azure.
- Student must be able to program in an Azure Supported Language.
-
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TechNow offers many courses that also have a related certification exam. As an Authorized Peason VUE testing center, we offer exams for many certifications. Pearson VUE offers exams for a wide array of certifications that includes the IT certs of Cisco, EC-Council, CompTIA, and SANS.
TechNow has been training IT, programming, and Cyber Security for over 28 years. To stay competitive and to adequately secure an enterprise, organizations need to move towards the DevOps Model. DevOps breaks down barriers between the developer and operations teams to improve collaboration and communication.
DevOps is radically changing the way organizations design, build, deploy, and operate online systems. Development and Operations teams come together to move requirements through a continuous workflow.
DevOps leaders deploy hundreds of changes every day, utilizing Continuous Integration and Continuous Delivery to leave their competitors behind. As DevOps becomes commonplace, organizations need to evolve their security practices to the DevOps Model.
Here is our list of DevOps related courses.