IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

 

Course Overview:

This course gives students the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.  This course includes material contained in Microsoft’s 6424, 6425, 6426 and is an aid to preparation for the 70-640 exam.

Attendees to TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Installation
  • Administration
  • Users
  • Groups
  • Computers
  • Group Policy Infrastructure
  • Group Policy Settings
  • Domains and Forests

Prerequisites:

  • Basic understanding of networking
  • Intermediate understanding of network operating system
  • An awareness of security best practices
  • Basic knowledge of server hardware
  • A+ or equivalent knowledge
  • Some experience creating objects in Active Directory
  • Basic concepts of backup and recovery in a Windows Server Environment

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TN-5415: Installation, Storage, and Compute with Windows Server 2016

 

Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
  • Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
  • Describe enterprise storage solutions, and select the appropriate solution for a given situation
  • Implement and manage Storage Spaces and Data Deduplication
  • Install and configure, and manage Windows and Hyper-V containers
  • Describe the high availability and disaster recovery technologies in Windows Server 2016
  • Plan, create, and manage a failover cluster
  • Implement failover clustering for Hyper-V virtual machines
  • Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
  • Create and manage deployment images
  • Manage, monitor, and maintain virtual machine installations

Prerequisites:

  • A basic understanding of networking fundamentals
  • An awareness and understanding of security best practices
  • An understanding of basic AD DS concepts
  • Basic knowledge of server hardware
  • Experience supporting and configuring Windows client operating systems such as Windows 10
  

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Artificial Intelligence

TechNow has been training IT, programming, and Cyber Security for over 28 years. Artificial Intelligence skills are being developed across many enterprises.

Here is our list of Artificial Intelligence and Machine Learning related courses.

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CT-213: Cloud Essentials+

 

Course Overview:

CompTIA Cloud Essentials+ is for both IT and non-technical professionals who require the essential business acumen needed to make informed cloud service decisions.  Cloud Essentials is a vendor-neutral credential designed to validate the candidate has an understanding of basic terms and definitions of cloud computing along with the different processes involved in the successful adoption of cloud computing and its implications for organizations’ use.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ curriculum.

Attendees to CT-213: Cloud Essentials+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 3 days

Course Objectives:

  • Domain 1 : Cloud Concepts
    • Understand cloud principles
    • Identify cloud networking concepts & storage techniques
    • Understand cloud design aspects
  • Domain 2: Business Principles of Cloud Environments
    • Identify and employ appropriate cloud assessments like feasibility studies, benchmarking, or gap analysis
    • Highlight key business aspects of cloud vendor relation adoption, and comprehend cloud migration approaches
  • Domain 3: Management and Technical Operations
    • Explain aspects of operating within the cloud, such as data management or optimization
    • Understand the role of DevOps in cloud environments, like API integration or provisioning
  • Domain 4: Governance, Risk, Compliance and Security for the Cloud
    • Understand risk management and response concepts related to cloud services and identify the importance and impacts of compliance in the cloud, such as regulatory concerns or international standards.

 

Course Prerequisites:

  • CompTIA recommends that a candidate have at least 6 months of experience in an IT environment, with direct involvement in IT-related tasks responsibilities and/or decision making.

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