Here are the Information Privacy Protection course offerings:
Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
04/07/2026 - 04/10/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
09/08/2026 - 09/11/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
The Implementing Cisco Enterprise Wireless Networks (ENWLSI) course gives you the knowledge and skills needed to create a secure wireless network infrastructure and troubleshoot any related issues. You’ll learn how to implement and fortify a wireless network infrastructure using Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.
Attendees to N-515: Implementing Cisco Enterprise Wireless Network (ENWLSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-430 Implementing Cisco Enterprise Wireless Networks (ENWLSI) exam, which is part of the CCNP® Enterprise certification and the Cisco Certified Specialist – Enterprise Wireless Implementation certification.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Implement network settings to provide a secure wireless network infrastructure
- Implement a secure wireless client and troubleshoot wireless client connectivity issues
- Implement and troubleshoot QoS in wireless networks
- Implement and troubleshoot advanced capabilities in wireless network services
Prerequisites:
- CCNA certification
- N-415: Implementing and Operating Cisco Enterprise Network Core Technologies
- General understanding of networks and wireless networks
- Routing and switching knowledge
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