IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
01/20/2026 - 01/23/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Welcome to TechNow!

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The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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    • 12/08/2025 – 12/11/2025
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    CT-405: PenTest+

     

     

     

     

     

     

    Course Overview:

    PenTest+ is an intermediate-level certification for cybersecurity professionals who are tasked with penetration testing to identify, exploit, report, and manage vulnerabilities on a network. PenTest+ is at the same certification level as CT-395: CySA+. Depending on your course of study, PenTest+ and CySA+ can be taken in any order, but typically follow the skills learned in CT-325: Security+. PenTest+ focuses on offense through penetration testing and vulnerability assessment while CySA+ focuses on defense through incident detection and response. The most qualified cybersecurity professionals have both offensive and defensive skills. Attend Tech Now training for hands-on, instructor led course to prepare you for the CompTIA PT0-002 exam. This exam is hands-on, performance-based questions and multiple choice, to ensure each candidate possesses the skills, knowledge, and ability to perform tasks on systems.

     

     

     

     

    What’s Included:

    • 5 days of instructor led in classroom training
    • Labs
    • PenTest+ Courseware
    • Exam Voucher
    • PenTest+ onsite exam scheduling

    Course Objectives:

    • Plan and scope penetration tests
    • Conduct passive reconnaissance
    • Perform non-technical tests to gather information
    • Conduct active reconnaissance
    • Analyze vulnerabilities
    • Penetrate networks
    • Exploit host-based vulnerabilities
    • Test application
    • Complete post-exploit tasks
    • Analyze and report pen test results

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Content:

      • Module 01. Planning and Scoping Penetration Tests
      • Module 02. Conducting Passive Reconnaissance
      • Module 03. Performing Non-Technical Tests
      • Module 04. Conducting Active Reconnaissance
      • Module 05. Analyzing Vulnerabilities
      • Module 06. Penetrating Networks
      • Module 07. Exploiting Host-Based Vulnerabilities
      • Module 08. Testing Applications
      • Module 09. Completing Post-Exploit Tasks
      • Module 10. Analyzing and Reporting Pen Test Results

     

    Prerequisites:

    Target Audience:

    This course is designed for cybersecurity professionals tasked with penetration testing and vulnerability management.

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    Programming

    TechNow offers the full gamut of programming languages from ANSI C and C++ to the various Microsoft .Net languages (Visual Basic, C# and C++).  If you are completely new to programming, TechNow offers courses that demonstrate the fundamentals to get you started.

    If you prefer Unix/Linux, we offer Shell Programming, as well as, Perl and Python.  We also offer courses in the web development languages, such as, Java Servlets, JSP, and ASP .Net.

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    CT-215: Cloud+

     

    Course Overview:

    This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

    TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

    TechNow is a CompTIA partner and uses official CompTIA Cloud+ curriculum.

    Attendees to CT-215: Cloud+ will receive TechNow approved course materials and expert instruction.

    Date/Locations:

    Date/Time Event
    01/05/2026 - 01/09/2026
    08:00 -16:00     		CT-215: Cloud+
    TechNow, Inc, San Antonio TX
    04/06/2026 - 04/10/2026
    08:00 -16:00     		CT-215: Cloud+
    TechNow, Inc, San Antonio TX
    07/27/2026 - 07/31/2026
    08:00 -16:00     		CT-215: Cloud+
    TechNow, Inc, San Antonio TX
    10/19/2026 - 10/23/2026
    08:00 -16:00     		CT-215: Cloud+
    TechNow, Inc, San Antonio TX

    Course Duration: 5 days

    Course Objectives:

    • Prepare to deploy cloud solutions
    • Deploy a pilot project
    • Test a pilot project deployment
    • Design a secure network for cloud deployment
    • Determine CPU and memory sizing for cloud deployments
    • Plan Identity and Access Management for cloud deployments
    • Analyze workload characteristics to ensure successful migration to the cloud
    • Secure systems to meet access requirements
    • Maintain cloud systems
    • Implement backup, restore, and business continuity measures
    • Analyze cloud systems for required performance
    • Analyze cloud systems for anomalies and growth forecasting
    • Troubleshoot deployment, capacity, automation, and orchestration issues
    • Troubleshoot connectivity issues
    • Troubleshoot security issues

    Course Prerequisites:

    • Security+, Network+, CASP or equivalent experience
    • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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