- PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201)
- PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205)
- PA-215: Palo Alto Networks Firewall Essentials FastTrack
- PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)
- PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231)
- PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)
Course Overview:
This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles. This leads to the processes of confirming the validity and usability for quality of the product development. An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.
Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 2 Days
Course Objectives: At the conclusion of this course, students will be able to:
- Understand the Scrum Flow, the core components of the Scrum framework
- Understand the scope of the Product Owner role in detail
- Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
- Understand the scope of the Scrum Master role at a high level
- Understand the scope of the Scrum Development Team roles
- Document the interactions between the user of a system and the system itself
- Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format
Target Student:
- Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.
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Course Overview:
CT-395: CompTIA CySA+ Cybersecurity Analyst is for IT professionals looking to gain IT security analyst skills, and for those following the recommended skills pathway to achieve cybersecurity mastery. It provides a bridge between CompTIA Security+ (CT-325) and CompTIA SecurityX (CT-425), thus completing a certification path within the CompTIA family of certifications. As attackers have learned to evade traditional signature-based solutions, an analytics-based approach has become extremely important. CySA+ applies behavioral analytics to the IT security market to improve the overall state of security. The CompTIA Cybersecurity Analyst (CySA+) certification verifies that successful candidates have the knowledge and skills required to configure and use threat detection tools, perform data analysis and interpret the results to identify vulnerabilities, threats and risks to an organization, with the end goal of securing and protecting applications and systems within an organization. Let us help you bridge this gap, and leave you prepared for the certification exam (CS0-003).
TechNow is a CompTIA partner uses official CompTIA CySA+ curriculum.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
03/02/2026 - 03/06/2026 08:00 -16:00 |
CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX |
|
06/01/2026 - 06/05/2026 08:00 -16:00 |
CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX |
|
08/24/2026 - 08/28/2026 08:00 -16:00 |
CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX |
|
11/16/2026 - 11/20/2026 08:00 -16:15 |
CT-395: CySA+ Cybersecurity Analyst TechNow, Inc, San Antonio TX |
Duration: 5 Days
Course Objectives:
- Threat Management
- Vulnerability Management
- Cyber Incident Response
- Security Architecture and Tool Sets
Prerequisites:
While there is no required prerequisite, the CompTIA CySA+ certification is intended to follow CT-325: Security+ or equivalent experience. It is recommended for CompTIA CySA+ candidates to have the following:
- 3-4 years of hands-on information security or related experience
- Network+, Security+, or equivalent knowledge.
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Course Overview:
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
- Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
- Describe enterprise storage solutions, and select the appropriate solution for a given situation
- Implement and manage Storage Spaces and Data Deduplication
- Install and configure, and manage Windows and Hyper-V containers
- Describe the high availability and disaster recovery technologies in Windows Server 2016
- Plan, create, and manage a failover cluster
- Implement failover clustering for Hyper-V virtual machines
- Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
- Create and manage deployment images
- Manage, monitor, and maintain virtual machine installations
Prerequisites:
- A basic understanding of networking fundamentals
- An awareness and understanding of security best practices
- An understanding of basic AD DS concepts
- Basic knowledge of server hardware
- Experience supporting and configuring Windows client operating systems such as Windows 10
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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
01/20/2026 - 01/23/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
04/07/2026 - 04/10/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
09/08/2026 - 09/11/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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