Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time |
Event |
12/08/2025 - 12/11/2025
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
01/20/2026 - 01/23/2026
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
04/07/2026 - 04/10/2026
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
09/08/2026 - 09/11/2026
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
12/14/2026 - 12/17/2026
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
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TechNow is a mobile Pearson VUE Authorized Testing Center, and we can provide the testing right after your certification prep class; thus ensuring a higher pass rate on the certification exams.
Technow is also a mobile Prometric Testing Center.
We can deliver the on-site training and test all in the same week.
For more information, call us today at 800-324-2294
Course Overview:
This course provides students with the knowledge and skills to maintain a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to maintaining a database.
Attendees to MS-6231: Maintaining a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Installing and Configuring SQL Server
- Managing Databases and Files
- Disaster Recovery
- Managing Security
- Transferring Data
- Automating Administrative Tasks
- Implementation Replication
- Maintaining High Availability
- Monitoring SQL Server
- Troubleshooting and Performance Tuning
Prerequisites:
Comments
Latest comments from students
User: angelangeles
Instructor comments: Clay was knowledgeable instructor with enough experience to make subject matter relatable to real world usage.
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Course Overview:
This class uses a sample product development initiative to illustrate the course principles. If you need to learn what is required to lead or participate in an Agile effort using the SCRUM approach within your organization, this course will cover the Agile adaptive life cycle framework and all of the ceremonies, artifacts, and roles.
Attendees to PM-222: Agile Principles using will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 2 Days
Course Objectives: At the conclusion of this course, students will be able to:
- Compare the Agile (adaptive) and Plan Driven (predictive/ waterfall) approaches
- Understand the Agile Manifesto and SCRUM Framework
- Apply the basics of Agile / SCRUM Team Organization, with importance of the Development Team responsibilities
- Use Agile / SCRUM chartering, high-level estimating, and prioritization techniques to initiate a Product Roadmap and a Product Backlog
- Create personas and user stories to lead to Development Team task assignments
- Understand Release and Sprint Planning to lead to the Sprint Backlog
- Plan and conduct a sample SCRUM Sprint from the Vision Statement through the Sprint retrospective
Target Student:
- Designed specifically for Agile project team members, product owners, project leaders and senior managers or anyone wanting to understand the Agile Framework.
Comments
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