Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
In this course, administrators of medium-to-large network sites will learn to use advanced routing to provide scalability for Cisco routers that are connected to LANs and WANs. Networking professionals will learn to dramatically increase the number of routers and sites using these techniques instead of redesigning the network when additional sites or wiring configurations are added. Hands-on labs ensure you thoroughly understand how to implement advanced routing within your network.
Attendees to N-405: ROUTE-Implementing Cisco IP Routing will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 days
Course Objectives:
- Planning Routing Services to Requirements
- Implementing an EIGRP-Based Solution
- Implementing a Scalable Multiarea Network
- OSPF-Based Solution
- Implement an IPv4- Based Redistribution Solution
- Implementing Path Control Connection of an Enterprise Network to an ISP Network
Prerequisites:
- None
Comments
Latest comments from students
User: jrtrussell
Instructor comments: Awesome
Facilities comments: Awesome