RH-305:Red Hat System Administration III: Linux Automation with Ansible

Course Overview:

Red Hat System Administration: Linux Automation with Ansible is designed for Linux administrators and developers who need to automate repeatable and error-prone steps for system provisioning, configuration, application deployment, and orchestration. TechNow’s Ansible course facilitates the dynamic IT infrastructure through automation.

This course also supports DevOps practices through Ansible playbooks automating workflows. TechNow has operated Automated Unix and Linux environment for over 35 years and brings this field experience to the classroom utilizing ansible and discussing its impact on: Infrastructure (Linux, Windows, network devices), Cloud automation (AWS and Azure), Application deployment, Security & compliance, and CI/CD pipelines.

This course also ties in nicely with the TechNow course CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration which provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1).

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

An introduction to Ansible
Install and configure Ansible development tools in VS Code and configure Ansible setting
Create and update inventories of managed hosts and manage connections to them
Automate administration tasks with Ansible Playbooks
Write effective playbooks at scale
Protect sensitive data used by Ansible Automation Platform with Ansible Vault
Reuse code and simplify playbook development with Ansible Roles and Ansible Content Collections
Developing Automation Content: Variables, Task Control, Deploying Files
Developing Automation Content at Scale
Reusing Code with Ansible Roles and Content Collections
Automate Linux Administration Tasks

Prerequisites:

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TN-512: Essential Business Analysis Course

Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Overview of Business Analysis Workshop
Eliciting Project Workshop
Case Study
Analyzing Requirements and Writing Case Studies
Case Study

Prerequisites:

None

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CompTIA

Increase your credibility, job security, and career opportunities by reaching your goal and getting certified! TechNow offers many CompTIA bootcamp style courses in which we administer an exam on the last day of class. We have a proven testing program that will get you the results you want!

IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
09/08/2026 - 09/11/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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PM-242: Defining Agile Requirements with User Stories

Course Overview:

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles. This leads to the processes of confirming the validity and usability for quality of the product development. An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

Understand the Scrum Flow, the core components of the Scrum framework
Understand the scope of the Product Owner role in detail
Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
Understand the scope of the Scrum Master role at a high level
Understand the scope of the Scrum Development Team roles
Document the interactions between the user of a system and the system itself
Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

Target Student:

Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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