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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This course provides students with the knowledge and skills to implement a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to implementing a database.
Attendees to MS-6232: Implementing a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Creating Databases and Databases Files
- Creating Data Types and Tables
- Creating and Tuning Indexes
- Implementing Data Integrity by Using Constraints and Triggers
- Using XML
- Implementing Views
- Implementing Stored Procedures
- Implementing Functions
- Implementing Managed Code in the Database
- Managing Transactions and Locks
- Using Service Broker
Prerequisites:
- Basic knowledge of the Microsoft Windows operating system and its core functionality
- Working knowledge of Transact-SQL
- Working knowledge of relational databases
- Some experience with database design
Comments
Latest comments from students
User: bangbangsplat
Instructor comments: some kind of presentation would have been helpful in learning the objectives of the course (PowerPoint, drawing on easel, etc.) It seemed like the instructor is not too familiar with the error codes we were receiving during the Practice Exams.
Facilities comments: preferred to have the location located in a less busy area of the city
User: smaxam
Instructor comments: Clay was very knowledgable but had to repeat questions a number of times to get his attention.
Facilities comments: Holiday Inn was nice
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Course Overview:
Getting started with the Elastic Stack (ELK), optimizing search performance and building efficient clusters. Ingest and process data, writing complex search requests and response utilization, scaling of clusters up or down, managing indices in large clusters and multiple clusters, management of clusters and troubleshooting recommendations.
Attendees to TN-430: Elasticsearch Engineer (ELK) will receive TechNow approved course materials, expert instruction, and prepare you to take ELK exam.
Dates/Locations:
No Events
Duration: 5 Days
Course Outline:
Data Management
- Define an index that satisfies a given set of requirements
- Define and use an index template for a given pattern that satisfies a given set of requirements
- Define and use a dynamic template that satisfies a given set of requirements
- Define an Index Lifecycle Management policy for a time-series index
- Define an index template that creates a new data stream
Searching Data
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Write and execute a search query for terms and/or phrases in one or more fields of an index
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Write and execute a search query that is a Boolean combination of multiple queries and filters
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Write an asynchronous search
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Write and execute metric and bucket aggregations
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Write and execute aggregations that contain sub-aggregations
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Write and execute a query that searches across multiple clusters
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Write and execute a search that utilizes a runtime field
Developing Search Applications
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Highlight the search terms in the response of a query
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Sort the results of a query by a given set of requirements
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Implement pagination of the results of a search query
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Define and use index aliases
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Define and use a search template
Data Processing
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Define a mapping that satisfies a given set of requirements
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Define and use a custom analyzer that satisfies a given set of requirements
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Define and use multi-fields with different data types and/or analyzers
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Use the Reindex API and Update By Query API to reindex and/or update documents
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Define and use an ingest pipeline that satisfies a given set of requirements, including the use of Painless to modify documents
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Define runtime fields to retrieve custom values using Painless scripting
Cluster Management
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Diagnose shard issues and repair a cluster’s health
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Backup and restore a cluster and/or specific indices
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Configure a snapshot to be searchable
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Configure a cluster for cross-cluster search
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Implement cross-cluster replication
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Course Overview:
The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).
Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Prerequisites:
This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.
Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.
Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience
Course Outline:
- Navigate the Red Hat OpenStack Platform architecture
- Describe the OpenStack control plane
- Integrate Identity Management
- Perform image operations
- Manage storage
- Manage OpenStack networking
- Manage compute resources
- Automate could applications
- Troubleshoot OpenStack operations
- Comprehensive review
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