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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
09/08/2026 - 09/11/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
Latest comments from students
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Course Overview:
This course will provide students with proficiency in the everyday management of Linux based clients and basic management of server system. Students will learn the knowledge and tools necessary to manage Linux systems from the command line, as well as how to manage user administration, file permissions, software configurations, and Linux based clients, server systems and security. Let us help you prepare for the CompTIA Linux+ exam (XK0-005).
TechNow is a CompTIA partner and uses official CompTIA Linux+ curriculum.
Attendees to CT-245: Linux+ will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
11/02/2026 - 11/06/2026 08:00 -16:00 |
CT-245: Linux+ TechNow, Inc, San Antonio TX |
Duration: 5 Days
Course Objectives:
- Perform basic Linux tasks
- Manage users and groups
- Manage permissions and ownership
- Manage storage
- Manage files and directories
- Manage kernel modules
- Manage the Linux boot process
- Manage system components
- Manage devices
- Manage networking
- Manage packages and software
- Secure Linux systems
- Write and execute Bash shell scripts
- Automate tasks
- Plan and perform a Linux installation
Prerequisites:
- CompTIA A + certification or equivalent experience
Comments
Latest comments from students
User: cwbrind
Instructor comments: Great experience with Mr. Peterson, would recommend again. Highly knowledgable and approachable for any subject.
Facilities comments: The Holiday Inn was a nice location for learning despite traffic around the area.
