Course Overview:

This comprehensive course provides you with an in-depth understanding of the current telecom landscape and how voice is migrating from a circuit- to a packet-switched network. You will learn how to evaluate existing technology options to determine which will best meet your organization's data and telephony requirements, from mature digital transport/access services to emerging voice and data services using voice over packet technologies.

Attendees to TN-245: Telecommunications Fundamentals will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • The Current State of the Telecom Industry
  • Telecom Service Providers
  • Digitalizing Voice
  • Communication Mediums and Multiplexing
  • Carrier Access: Customer-to-Carrier Connections
  • Broadband Access
  • Enterprise Networks
  • Carrier Transport Services
  • Data Communications and Packet-Switched Networks
  • Migrating Voice from Circuit-to-Packet-Switched Networks
  • Carrier Data Services
  • Ethernet Services
  • Remote Access Virtual Private Networks (VPNs)
  • Video Technology and Services
  • Current Mobile Wireless Services
  • Fixed Mobile Convergence (FMC)
  • Worldwide Interoperability for Microwave Access (WiMax)
  • Multimedia Subsystem (IMS)

Prerequisites:

  • None

 

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Course Overview: 

In this course-currently the only offering in the market devoted to Group Policy training-you will learn how to reduce costs and increase efficiencies in your network. You will discover how to consolidate the administration of an enterprise IT infrastructure with Group Policy, and learn to control and manage computer systems and domain users running Windows Server and Windows clients. Create Group Policies, implement administrative and security templates, and determine best practices when deploying software packages. Walk away with the experience and tools needed to optimize your enterprise systems and networks.

Attendees to TN-5455: Managing Windows Environments with Group Policy will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Features and functions of Group Policy
  • Use Group Policy management tools to manage security policies
  • Design a Group Policy infrastructure
  • Group Policy processing architecture
  • Back up, restore, import, and copy Group Policy Objects through the Group Policy
  • Management Console
  • Use Windows PowerShell to manage Group Policy
  • Implement security using Group Policy
  • Configure the desktop environment with Group Policy
  • Configure roaming profiles and Folder Redirection
  • Assign and publish software packages
  • Implement AppLocker and software restriction policies
  • Create and deploy Administrative Templates
  • Configure Group Policy preferences

 

 

Course Prerequisites:

  • Experience with the Microsoft Windows Server 2008/12 environments and a fundamental understanding of Active Directory

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Course Overview:

With tight pressure to cut costs & yet implement technology quickly, IT project managers are under severe pressure to complete projects on time, on budget, & at the promised quality.  Yet industry figures consistently show that 90 percent of major IT project initiatives fail to be complete both on time and on budget.  This course delves into the unique challenges of managing IT projects, and offers a roadmap to success.

PM-223 offers new Project Managers the best start into the Project Management field.  This course is intended to offer the new Project Manager a practical introduction to Project Management.  If you are new to Project Management and are looking for a first step on your way to the Project Manager Professional certification, then this is the course for you.

Attendees to PM-223: Introduction to Project Management will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
10/14/2025 - 10/16/2025
08:00 -16:00
PM-223: Introduction to Project Management
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • The 5 Process Groups
  • Building a WBS
  • Estimating work
  • Budgets
  • Practical Leadership
  • Ending a Project

Prerequisites:

  • None

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User: marcus.resendez

Instructor comments: Extremely well versed with pertinent course information. Outstanding instructor!

Facilities comments: Nice


User: mendezm

Instructor comments: Instructor was extremely knowledgeable on the subject.


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Course Overview:

This course is extremely fast paced and for students that have already had UNIX or Linux training, or have not worked with Linux in several months or years.  This is NOT a course for students new to Linux and assumes the student requires a refresher before progressing through high end security courses that require dexterity on Linux.  RedHat and Ubuntu, VMware Virtual Machines, and BackTrack are used for the instruction of this course.  The student will acquire the skills to easily navigate the advanced VMware training environment and will be able to create scripts to manipulate and manage Linux.  The ulimate goals of the skills of this course is to provide the student the ability to automate through scripting BackTrack tools for offensive security, forensics, and defense.

Attendees to L-395: Accelerated Linux Administration and Utilities will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Day 1 and 2: Unix Review and Unix  Utilities

  • Linux File System Archictecure and In-Depth discussion of Hard and Soft Links
  • Linux File, Directory, and Permissions Management
  • Linux  archives using tar and zip
  • Interacting with BASH
  • Review of Common Linux commands
  • Sorting files by line or field
  • Regular Expressions (meta character) with grep commands to locate specific lines in files
  • Grep, egrep extended metacharacters, combinations-lab advanced combinations- lab Sed
  • Basic commands- Lab, Advanced commands- Lab, Advanced scripting -Lab
  • Miscellaneous commands Tr, sort, cut, past, pr -Lab
  • Performing non-interactive editing tasks with the sed command
  • Writing simple sed scripts to perform complex editing tasks
  • Using awk variables & arrays to sort data
  • Employing awk programs to manipulate numeric & textual data
  • Performing formatted printing in awk
  • Writing simple awk programs to write reports from data files
  • Using built-in awk functions & defining new functions
  • Write awk programs that make decisions based on numeric or string comparisons (branches & loops)
 
Day 3 – Intro to Programming / Shell Scripting
  • Shell Review
  • Shell Interpretation of Quotes & Backslash
  • The Bash Shell
  • Shell's combined with UNIX utilities
  • Programming Basics
  • Data Constructs
  • Programming Looping
  • Your Environment
  • More on Parameters

Day 4 and 5 – Security Fundamentals, Linux Administration

  • System Configuration / Kernel overview 
  • System Maintenance / Disk and file admin
  • Using utilities for process control, locating files & automating maintenance tasks
  • System Startup / Boot Process – LILO & GRUB Configuration
  • Managing the Linux file system
  • Customization of setup files
  • Run Levels
  • Network Services / Configuration
  • User Management Monitoring, accessing & restricting root system access
  • Administration Tools
  • Process Control
  • Client side components of NFS, Samba, NTP, NIS
  • Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.

Prerequisites:

  • Prior UNIX/Linux experience or training

Comments

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User: mikenaya

Instructor comments: As usual, Dave was excellent and the content was very relevant to our line of work.

Facilities comments: The hotel facilities met our basic needs but it was awkward having a bathroom so close. I can't wait for the new facility to open.


User: fquinene

Instructor comments: Instructor was super knowledgeable and helped me tie in a lot of information from other OS and processes.

Facilities comments: Facility was fine


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Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential.  PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

Date/Time Event
08/11/2025 - 08/13/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX
11/17/2025 - 11/19/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Agile Principles and Mindset
  • Value-driven delivery
  • Stakeholder engagement
  • Team performance
  • Adaptive planning
  • Problem detection and Resolution
  • Continuous Improvement

Prerequisites:

  • Secondary degree
  • 21 contact hours of training in agile practices
  • 12 months of general project experience within the last 5 years. A current PMP® or PgMP® will satisfy this requirement but is not required to apply for the PMI-ACP
  • 8 months of agile project experience within the last 3 years

 

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