CT-215: Cloud+

Course Overview:

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud+ curriculum.

Attendees to CT-215: Cloud+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
01/05/2026 - 01/09/2026 08:00 -16:00	CT-215: Cloud+ TechNow, Inc, San Antonio TX
04/06/2026 - 04/10/2026 08:00 -16:00	CT-215: Cloud+ TechNow, Inc, San Antonio TX
07/27/2026 - 07/31/2026 08:00 -16:00	CT-215: Cloud+ TechNow, Inc, San Antonio TX
10/19/2026 - 10/23/2026 08:00 -16:00	CT-215: Cloud+ TechNow, Inc, San Antonio TX

Course Duration: 5 days

Course Objectives:

Prepare to deploy cloud solutions
Deploy a pilot project
Test a pilot project deployment
Design a secure network for cloud deployment
Determine CPU and memory sizing for cloud deployments
Plan Identity and Access Management for cloud deployments
Analyze workload characteristics to ensure successful migration to the cloud
Secure systems to meet access requirements
Maintain cloud systems
Implement backup, restore, and business continuity measures
Analyze cloud systems for required performance
Analyze cloud systems for anomalies and growth forecasting
Troubleshoot deployment, capacity, automation, and orchestration issues
Troubleshoot connectivity issues
Troubleshoot security issues

Course Prerequisites:

Security+, Network+, CASP or equivalent experience
Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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TN-512: Essential Business Analysis Course

Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Overview of Business Analysis Workshop
Eliciting Project Workshop
Case Study
Analyzing Requirements and Writing Case Studies
Case Study

Prerequisites:

None

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VM-325: VMware View: Install, Configure and Manage

Course Overview:

This hands-on training course builds your skills in the VMware View^TM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinApp^TM. Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.

Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.

At the end of this course, you should understand the features and operations of View and be able to:

Install and configure View components
Create and manage dedicated and floating desktop pools
Deploy and manage linked-clone virtual desktops
Configure and manage desktops that run in local mode
Configure secure access to desktops through a public network
Use ThinApp to package applications

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Module 1: Course Introduction
Module 2: Introduction to VMware View
Module 3: View Connection Server
Module 4: View Desktops
Module 5: View Client Options
Module 6: View Administratory
Module 7: Configuring and Managing Linked Clones
Module 8: Local-Mode Desktops
Module 9: Command-Line Tools and Backup Options
Module 10: Managing VMware View Security
Module 11: View Manager Performance and Scalability
Module 12: VMware® ThinApp^TM

Prerequisites:

VM-315: VMware Infrastructure: Install, Configure and Manage
Experience in Microsoft Windows Active Directory Administration
Experience with VMware vSphere^TM
Before attending the course, students must be able to perform the following tasks:
- Create a template in VMware vCenter^TM Server and deploy a virtual machine from it
- Modify a template customization file
- Open a virtual machine console in vCenter Server and access the guest operating system
- Configure Active Directory services

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
01/20/2026 - 01/23/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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L-295: Linux System Administration II

Course Overview:

In this course students will learn to configure the Linux kernel, install & configure modules, to install and configure non-default devices and automate installation with Kickstart. Students also utilize skills developed in L-245 to expand on file system configuration with spanning devices and RAID. This is the foremost server side Linux course in the industry covering all server side components such as DHCP, Samba, NIS, LDAP, inet, telnet ftp, dns, etc. Expanding on security introduced in L-245: Linux System Administration I, TCP wrappers, firewalling with IP filters, SQUID, & ssh are covered.

Attendees to L-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Custom installation of a Linux server
Linux device naming conventions & the boot process
Adding peripheral devices
Reconfiguring the kernel
Disk partitioning & formatting
Changing system run levels
Adding startup files for additional services
Adding & removing software packages
Disk & file system Administration
Terminals & modem configuration
Configuring NFS to support the client/server environment
Use the automounter
Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.
Troubleshooting techniques
Advanced Linux installation

Prerequisites:

L-245: Linux System Administration I plus six months experience as a systems administrator or one year or more of administrating the Linux operating system.

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