PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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VM-345: VMware Infrastructure Security: VMware Install, Configure, and Manage with Security Objectives

Course Overview:

This course explores the VMware Infrastructure and related security, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure including security. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments with security practices included. Extensive hands-on labs provide for a rich student experience.

Hypervisors and their supporting environment require attention to security due to the aggregated risk of hosting multiple virtual servers. This course explores the security of virtualized environments. Student configure ESXi by learning to manage the security and risk between ESXi, virtual servers and security integration of ESXi to the physical network infrastructure including appropriate segregation from other sensitive networks and management networks. How to configure virtual networks when some hosts are dual or multi homed, but internally segregate between the two or more connected networks with different security levels. Appropriate integration of zero-clients and thin clients. Configuration of defensive measures on hosts, servers, hypervisors within the virtual environment and practices for those guarding it externally. Integration of Active Directory and other AAA/CIA related services relative to a virtualized environment.

Students are also walked through DoD ESXi Security Technical Implementation Guide (STIG). Introduction to the impact of Intel Trusted Execution Technology integrated with ESXi to create a trusted platform for virtual machines. Additionally the instructor walks the students through NIST Special Publication 800-125A: Security Recommendations for Hypervisor Deployment on Servers, and NIST Special Publication 800-125B: Secure Virtual Network Configuration for Virtual Machine (VM) Protection.

Attendees to “VM-345: VMware Infrastructure Security: VMware Install, Configure, and Manage with Security Objectives” will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

• Virtual Infrastructure Overview
• ESX and ESXi Server Installation
• Configuration of Networking, Scalability and Security
• Storage
• Install and Configure vCenter Server and Components
• Creation, Deployment, Management, and Migration of Virtual Machines
• Utilize vCenter Server for Resource Management
• Utilize vCenter Server for Virtual Machine Access Control and User Managment
• Use vCenter Server to increase scalability
• Monitoring Your Environment
• Data & Availability Protection Troubleshooting
• Use VMware vCenter Update Manager to apply ESXi patches
• Use vCenter Server to manage vMotion, HA, DRS and data protection.

PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231)

Course Overview: PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231) Training Class is a two-day course that teaches students strategies in defense against cyberthreats. Successful completion of this course enables administrators to better understand the threat landscape. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-242: Palo Alto Networks Firewall Manaage Cyberthreats (EDU-231) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 days

Course Objectives: Students attending this training course will gain an understanding of cyberthreats and their characteristics. Students will learn how to manage cyberthreats using security policies, profiles, and signatures to protect their network against emerging threats.

Day 1

Mod 1: Threat Landscape
- Advanced Persistent
- Threats
- Data Breaches and Tactics
- Threat Management
- Strategies
Mod 2: Integrated
- Approach to Threat
- Protection
- Integrated Approach to
- Protection
- Next-Generation Firewall
- Advanced Endpoint
- Protection
Mod 3: Network Visibility
- Zero Trust Model
- SSL Decryption
- Decryption Policy
Mod 4: Reducing the Attack
- Surf
- ection

Day 2

Mod 5: Handling Known
- Threats
- WildFire Analysis
- Security Profiles
Mod 6: Handling Unknown
- Traffic and Zero-Day Exploits
- WildFire
- Researching Threat Events
- Identifying Unknown
- Applications
Mod 7: Investigating
- Breaches
- Identify IOCs Using
- App-Scope
- Log Correlation
- Finding Infected Host
Mod 8: Using Custom
- Signatures
- Creating Custom App-IDs
- Threat Signatures

A

Prerequisites:

Students must complete the PA-213: Install, Configure, and Manage course
Understanding of network concepts, including routing, switching, and IP addressing
In-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering

This course is in no way associated with Palo Alto Networks, Inc.

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C-215: Introduction to C Programming

Course Overview:

The C-215: Introduction to C Programming course is a hands-on course providing a complete introduction to the ANSI C programming language, focusing on quickly developing the practical skills needed to create real-world solutions. Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.

Attendees to C-215: Introduction to C Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

What is C?
Basics of Program Writing
Style
Basic Declarations & Expressions
Arrays, Qualifiers & Reading Numbers
Decision & Control Statements
Programming Process
More Controls Statements
Variable Scope & Functions
C Preprocessor
Bit Operations
Advanced Types
Simple Pointers
File Input/Output
Debugging & Optimization
Floating Point

Prerequisites:

Before attending this course, you should be able to use basic UNIX commands and have previous programming experience language, or have taken our Introduction to Computer Progamming class.

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User: jangles1337

Instructor comments: Pretty knowledgeable on a number of things. Could have had a better in depth understanding of the material.

Facilities comments: Was a hotel so it was pretty noisy some times.

User: ldorsey

Instructor comments: Great guy full of knowledge

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PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential. PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
11/17/2025 - 11/19/2025 08:00 -16:00	PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course TechNow, Inc, San Antonio TX

Duration: 4 Days

Course Objectives:

Agile Principles and Mindset
Value-driven delivery
Stakeholder engagement
Team performance
Adaptive planning
Problem detection and Resolution
Continuous Improvement

Prerequisites:

Secondary degree
21 contact hours of training in agile practices
12 months of general project experience within the last 5 years. A current PMP^® or PgMP^® will satisfy this requirement but is not required to apply for the PMI-ACP
8 months of agile project experience within the last 3 years

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