Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR).

Attendees to N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-410 Implementing Cisco® Enterprise Advanced Routing and Services (ENARSI) exam.

Dates/Locations:

Date/Time Event
07/06/2026 - 07/10/2026
08:00 -16:00
N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI)
TechNow, Inc, San Antonio TX
10/19/2026 - 10/23/2026
08:00 -16:00
N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI)
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Configure classic Enhanced Interior Gateway Routing Protocol (EIGRP) and named EIGRP for IPv4 and IPv6
  • Optimize classic EIGRP and named EIGRP for IPv4 and IPv6
  • Troubleshoot classic EIGRP and named EIGRP for IPv4 and IPv6
  • Configure Open Shortest Path First (OSPF)v2 and OSPFv3 in IPv4 and IPv6 environments
  • Optimize OSPFv2 and OSPFv3 behavior
  • Troubleshoot OSPFv2 for IPv4 and OSPFv3 for IPv4 and IPv6
  • Implement route redistribution using filtering mechanisms
  • Troubleshoot redistribution
  • Implement path control using Policy-Based Routing (PBR) and IP Service Level Agreement (SLA)
  • Configure Multiprotocol-Border Gateway Protocol (MP-BGP) in IPv4 and IPv6 environments
  • Optimize MP-BGP in IPv4 and IPv6 environments
  • Troubleshoot MP-BGP for IPv4 and IPv6
  • Describe the features of Multiprotocol Label Switching (MPLS)
  • Describe the major architectural components of an MPLS VPN
  • Identify the routing and packet forwarding functionalities for MPLS VPNs
  • Explain how packets are forwarded in an MPLS VPN environment
  • Implement Cisco Internetwork Operating System (IOS®) Dynamic Multipoint VPNs (DMVPNs)
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Describe the tools available to secure the IPV6 first hop
  • Troubleshoot Cisco router security features
  • Troubleshoot infrastructure security and services

Prerequisites:

 

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Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
  • Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
  • Describe enterprise storage solutions, and select the appropriate solution for a given situation
  • Implement and manage Storage Spaces and Data Deduplication
  • Install and configure, and manage Windows and Hyper-V containers
  • Describe the high availability and disaster recovery technologies in Windows Server 2016
  • Plan, create, and manage a failover cluster
  • Implement failover clustering for Hyper-V virtual machines
  • Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
  • Create and manage deployment images
  • Manage, monitor, and maintain virtual machine installations

Prerequisites:

  • A basic understanding of networking fundamentals
  • An awareness and understanding of security best practices
  • An understanding of basic AD DS concepts
  • Basic knowledge of server hardware
  • Experience supporting and configuring Windows client operating systems such as Windows 10
  

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Course Overview:

This course begins by introducing you to fundamental cloud computing and AWS security concepts including AWS access control and management, governance, logging, and encryption methods. It also covers security-related compliance protocols and risk management strategies, as well as procedures related to auditing your AWS security infrastructure.

The course continues to teach students how to efficiently use AWS security services to stay secure and compliant in the AWS cloud. The course focuses on the AWS-recommended security best practices that you can implement to enhance the security of your data and systems in the cloud. The course highlights the security features of AWS key services including compute, storage, networking, and database services. This course also refers to the common security control objectives and regulatory compliance standards and examines use cases for running regulated workloads on AWS across different verticals, globally. You will also learn how to leverage AWS services and tools for automation and continuous monitoring—taking your security operations to the next level.

Attendees to CL-425: AWS Security Operations and Architecture will receive TechNow approved course materials and expert instruction.

Duration: 5 Days

Audience:
• Security engineers
• Security architects
• Security analysts
• Security auditors
• Individuals who are responsible for governing, auditing, and testing an organization’s IT infrastructure, and ensuring conformity of the infrastructure to security, risk, and compliance guidelines

DoD 8140: Not Mandated

Course Prerequisites:

We recommend that attendees of this course have the following prerequisites:
This course assumes you have the equivalent experience or have taken the AWS operational courses that are in the TechNow AWS track.
CL-415: AWS Security Operations

The above courses encapsulate prerequisite knowledge:
• Experience with governance, risk, and compliance regulations and control objectives
• Working knowledge of IT security practices
• Working knowledge of IT infrastructure concepts
• Familiarity with cloud computing concepts

Course Objectives:

This course teaches you how to:
• Identify the security and compliance benefits of using the AWS cloud.
• Discuss the AWS Shared Responsibility Model.
• Describe the access control and access management features of AWS.
• Use AWS services for security logging and monitoring.
• Describe data encryption methods to secure sensitive data.
• Describe AWS services used to protect network security.
• Describe the basic steps to ensure strong governance of your AWS resources.
• Identify AWS services used to maintain governance of control environments.
• Use the AWS audit features.
• Explain how to audit an AWS environment.
• Explain the AWS compliance and assurance programs.
• Describe how AWS audits and attestations validate that security controls are implemented and operating effectively.
• Assimilate and leverage the AWS shared security responsibility model.
• Mange user identity and access management in the AWS cloud.
• Use AWS security services such as AWS Identity and Access Management, Amazon Virtual Private Cloud, AWS Config, AWS CloudTrail, AWS Key Management Service, AWS CloudHSM, and AWS Trusted Advisor.
• Implement better security controls for your resources in the AWS cloud.
• Manage and audit your AWS resources from a security perspective.
• Monitor and log access and usage of AWS compute, storage, networking, and database services.
• Analyze events by capturing, monitoring, processing, and analyzing logs.
• Identify AWS services and tools to help automate, monitor, and manage security operations on AWS.
• Perform security incident management in the AWS cloud.
• Perform security assessments to ensure that common vulnerabilities are patched and security best practices are applied. The assessment outline deals both with AWS specifics and also lays down the workflow of NIST, FedRAMP, and Cloud Security Alliance STAR compliance for a deployed AWS solution.

Dates/Locations:

No Events

Course Outline:

Day 1
• Introduction to Cloud Computing and AWS Security
• Access Control and Management
• AWS Security: Governance, Logging, and Encryption
• Compliance and Risk Management

Day 2
• Introduction to Cloud Security Course Objectives
• Security of the AWS Cloud: Entry Points, Web Application, Communications, and Incident Response.
• Cloud Aware Governance and Compliance and related control frameworks.
• Identity and Access Management
Day 3
• Securing AWS Infrastructure Services
• Securing AWS Container Services
• Securing AWS Abstracted Services
• Using AWS Security Services
Day 4
• Data Protection in the AWS Cloud
• Managing security in a hybrid environment
• Deep dive into AWS monitoring and log analysis
• Protecting against outside threats to AWS VPC
Day 5
• How to carry out a Pentest on an AWS solution
• Security Incident Management and Automating security and incident response
• Threat detection and monitoring sensitive data
• Lets Do it! Building Compliant Workloads on AWS—Case Study

Course Overview:

 Cisco DoD Comply-to-Connect (C2C) course teaches you how to implement and deploy a Department of Defense (DoD) Comply-to-Connect network architecture using Cisco Identity Services Engine (ISE). This training covers implementation of 802.1X for both wired and wireless devices and how Cisco ISE uses that information to apply policy control and enforcement. Additionally, other topics like supplicants, non-supplicants, ISE profiler, authentication, authorization, and accounting (AAA) and public key infrastructure (PKI) support, reporting and troubleshooting are covered. Finally, C2C specific use case scenarios are covered.

This training also earns you 32 Continuing Education (CE) credits toward recertification.

Dates/Locations:

No Events

Duration: 5 days

 

Course Outline: 

Section 1: C2C Fundamentals

  • Comply to Connect Overview
  • From C2C to ZTA
  • Steps to Implement C2C

Section 2: Cisco Identity-Based Networking Services

  • Cisco IBNS Overview
  • AAA Role in Cisco IBNS
  • Compare Cisco IBNS and Cisco ISE Solutions
  • Explore Cisco IBNS Architecture Components

Section 3: Introducing Cisco ISE Architecture

  • Cisco ISE as a Network Access Policy Engine
  • Cisco ISE Use Cases
  • Cisco ISE Functions

Section 4: Introducing Cisco ISE Deployment

  • Cisco ISE Deployment Models
  • Cisco ISE Licensing and Network Requirements
  • Cisco ISE Context Visibility Features
  • New Features in Cisco ISE 3.X

Section 5: Introducing Cisco ISE Policy Enforcement Components

  • 802.1X for Wired and Wireless Access
  • MAC Authentication Bypass for Wired and Wireless Access
  • Identity Management
  • Active Directory Identity Source
  • Additional Identity Sources
  • Certificate Services

Section 6: Introducing Cisco ISE Policy Configuration

  • Cisco ISE Policy
  • Cisco ISE Authentication Rules
  • Cisco ISE Authorization Rules

Section 7: PKI and Advanced Supplicants

  • Public Key Infrastructure (PKI)
  • TEAP in Comply to Connect (C2C)
  • Secure Client ISE features and Configuration for C2C

Section 8: Introducing the Cisco ISE Profiler

  • Web Access with Cisco ISE
  • ISE Profiler
  • Cisco ISE Probes
  • Profiling Policy
  • Custom Attributes in Profile

Section 9: Introducing Cisco ISE Endpoint Compliance Services

  • Endpoint Compliance Services Overview

Section 10: Configuring Client Posture Services and Compliance

  • Client Posture Services and Provisioning Configuration

Section 11: Introducing Profiling Best Practices and Reporting

  • Profiling Best Practices

Section 12: C2C Use Cases

  • Cisco CX ISE Reporting Tool
  • ISE Reporting
  • ISE Hardening
  • Profiling Best Practices for C2C

Section 13: C2C Third-Party Integrations-Tenable

  • Tenable Use Case
  • Tenable Overview and Capabilities
  • Tenable Integration Prerequisites
  • Tenable Integration Configuration
  • Policy Design
  • Policy Enforcement
  • Enforcement Verification

Section 14: C2C Third-Party Integrations-MECM

  • MECM Use Case
  • MECM Overview and Capabilities
  • MECM Integration Prerequisites
  • MECM Integration Configuration
  • Policy Design
  • Policy Enforcement
  • Enforcement Verification

Section 15: C2C Third-Party Integrations-Trellix

  • Trellix Use Case
  • Trellix Overview and Capabilities
  • Trellix Integration Prerequisites
  • Trellix Integration Configuration
  • Policy Enforcement
  • Enforcement Verification

Section 16: Troubleshooting Cisco ISE Policy and Third-Party NAD

  • Cisco ISE Third-Party Network Access Device Support
  • Troubleshooting Cisco ISE Policy Configuration

Section 17: Exploring Cisco TrustSec

  • Cisco TrustSec Overview
  • Cisco TrustSec Enhancements
  • Cisco TrustSec Configuration

Section 18: Working with Network Access Devices

  • Reviewing AAA
  • Cisco ISE TACACS+ Device Administration
  • Configuring TACACS+ Device Administration
  • TACACS+ Device Administration Guidelines and Best Practices

 

Course Prerequisites: 

There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

  • Familiarity with 802.1X
  • Familiarity with Microsoft Windows Operating Systems
  • Familiarity with Cisco IOS CLI for wired and wireless network devices
  • Familiarity with Cisco Identity Service Engine