IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
04/07/2026 - 04/10/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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CompTIA

Increase your credibility, job security, and career opportunities by reaching your goal and getting certified!  TechNow offers many CompTIA bootcamp style courses in which we administer an exam on the last day of class.  We have a proven testing program that will get you the results you want!

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N-515: Implementing Cisco Enterprise Wireless Networks (ENWLSI)

Course Overview:

The Implementing Cisco Enterprise Wireless Networks (ENWLSI) course gives you the knowledge and skills needed to create a secure wireless network infrastructure and troubleshoot any related issues. You’ll learn how to implement and fortify a wireless network infrastructure using Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.

Attendees to N-515: Implementing Cisco Enterprise Wireless Network (ENWLSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-430 Implementing Cisco Enterprise Wireless Networks (ENWLSI) exam, which is part of the CCNP® Enterprise certification and the Cisco Certified Specialist – Enterprise Wireless Implementation certification.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Implement network settings to provide a secure wireless network infrastructure
  • Implement a secure wireless client and troubleshoot wireless client connectivity issues
  • Implement and troubleshoot QoS in wireless networks
  • Implement and troubleshoot advanced capabilities in wireless network services

Prerequisites:

 

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DoD 8570

DoD 8570 Training

The Department of Defense requires that all information assurance personnel must become compliant with IT and security certification standards.

DoD 8570 training, also called Information Assurance training, is available through TechNow to provide you with the certification that is required.  Your DoD 8570 training  ( information assurance training ) at TechNow will provide you with all of the courses necessary to receive your DoD 8570.01-M certification.

Ongoing open enrollment through TechNow is available for our DoD 8570.01-M courses.

Please review the full & updated DoD approved IA baseline certifications aligned to each category & level of the IA workforce.


 

 

For further information or to schedule for classes, call us at 800-324-2294

 

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CT-405: PenTest+

 

 

 

 

 

 

Course Overview:

PenTest+ is an intermediate-level certification for cybersecurity professionals who are tasked with penetration testing to identify, exploit, report, and manage vulnerabilities on a network. PenTest+ is at the same certification level as CT-395: CySA+. Depending on your course of study, PenTest+ and CySA+ can be taken in any order, but typically follow the skills learned in CT-325: Security+. PenTest+ focuses on offense through penetration testing and vulnerability assessment while CySA+ focuses on defense through incident detection and response. The most qualified cybersecurity professionals have both offensive and defensive skills. Attend Tech Now training for hands-on, instructor led course to prepare you for the CompTIA PT0-002 exam. This exam is hands-on, performance-based questions and multiple choice, to ensure each candidate possesses the skills, knowledge, and ability to perform tasks on systems.

 

 

 

 

What’s Included:

  • 5 days of instructor led in classroom training
  • Labs
  • PenTest+ Courseware
  • Exam Voucher
  • PenTest+ onsite exam scheduling

Course Objectives:

  • Plan and scope penetration tests
  • Conduct passive reconnaissance
  • Perform non-technical tests to gather information
  • Conduct active reconnaissance
  • Analyze vulnerabilities
  • Penetrate networks
  • Exploit host-based vulnerabilities
  • Test application
  • Complete post-exploit tasks
  • Analyze and report pen test results

Dates/Locations:

No Events

Duration: 5 Days

Course Content:

    • Module 01. Planning and Scoping Penetration Tests
    • Module 02. Conducting Passive Reconnaissance
    • Module 03. Performing Non-Technical Tests
    • Module 04. Conducting Active Reconnaissance
    • Module 05. Analyzing Vulnerabilities
    • Module 06. Penetrating Networks
    • Module 07. Exploiting Host-Based Vulnerabilities
    • Module 08. Testing Applications
    • Module 09. Completing Post-Exploit Tasks
    • Module 10. Analyzing and Reporting Pen Test Results

 

Prerequisites:

Target Audience:

This course is designed for cybersecurity professionals tasked with penetration testing and vulnerability management.

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