IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010 & 2013

Course Overview:

TechNow’s Course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010/2013 platform.

Attendees to MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010/2013 will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduction to SharePoint 2010/2013 Development Platform
  • Using SharePoint 2010/2013 Developer Tools
  • Developing SharePoint 2010/2013 Web Parts
  • Working with SharePoint Objects on the Server
  • Creating Event Receivers and Application Settings
  • Developing Solutions by Using Business Connectivity Services
  • Developing SharePoint 2010/2013 Workflows
  • Working with Client-based APIs for SharePoint 2010/2013
  • Developing Interactive User Interfaces
  • Developing Silverlight Applications for SharePoint
  • Developing Sandboxed Solutions
  • Working with SharePoint Server Profiles and Taxonomy APIs
  • Developing Content Management Solutions

    Prerequisites:

    • An understanding of the problem-solving techniques that apply to software development
    • Approximately 12 months experience with ASP .NET 3.5 with Visual Studio 2008 (or later)
    • Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010/2013 and VS2010/2013 (includes beta releases) creating code that interacts with the SharePoint Sever-side APIs
    • Experience performing end user tasks with SharePoint 2007 or SharePoint 2010/2013 and an understanding of the purpose and use of the following:
      • Lists
      • Documents and Libraries
      • Personalizing an SP Page/Site
      • Using MySites
      • Using SharePoint Designer

    Comments

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    User: kelleyd10

    Instructor comments: Clay was / is an outstanding instructor. He was very flexible in what the class needed. He was very accommodating and resourceful in answering the class questions. Clay's teaching style is greatly appreciated.

    Facilities comments: Were good

    User: dennij

    Instructor comments: Very professional and knowledgeable. Available before and after class.

    Facilities comments: Location was nice but too far from Lackland.

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    CL-115: Red Hat OpenStack Administration I: Core Operations for Cloud Operators

     

    Course Overview:

    The focus of Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL110) will be managing OpenStack using both the web-based dashboard and the command-line interface, in addition to managing instances and installing a proof-of-concept environment using Red Hat OpenStack Platform (RHOSP) director. Essential skills covered in the course include configuring Red Hat OpenStack Platform (using the director UI); managing users, projects, flavors, roles, images, networking, and block storage; setting quotas; and configuring images at instantiation.

    Attendees to CL-115 Red Hat OpenStack Administration I: Core Operations for Cloud Operators will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Prerequisites:

    This course is designed for Linux system administrators, cloud administrators, and cloud operators interested in, or responsible for, maintaining a private or hybrid cloud.

    Prerequisites for this course is Red Hat Certified System Administrator (RHCSA) or demonstrate equivalent experience

    Course Outline:

    • Launch an instance
    • Manage projects, quotas, and users
    • Manage networks, subnets, routers, and floating IP adresses
    • Create and manage block and object storage in the OpenStack framework
    • Customize instances with cloud-init
    • Deploy scalable stacks
    • Deploy RedHat OpenStack Platform using RHOSP director

     

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    CL-345: Red Hat OpenStack Administration II

     

    Course Overview:

    The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).

    Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Prerequisites:

    This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.

    Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.

    Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience

    Course Outline:

    • Navigate the Red Hat OpenStack Platform architecture
    • Describe the OpenStack control plane
    • Integrate Identity Management
    • Perform image operations
    • Manage storage
    • Manage OpenStack networking
    • Manage compute resources
    • Automate could applications
    • Troubleshoot OpenStack operations
    • Comprehensive review

     

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