Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
Latest comments from students
Liked the class? Then let everyone know!
Course Overview:
TechNow’s Course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010/2013 platform.
Attendees to MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010/2013 will receive TechNow approved course materials and expert instruction.
Date/Locations:
Duration: 5 days
Course Objectives:
- Introduction to SharePoint 2010/2013 Development Platform
- Using SharePoint 2010/2013 Developer Tools
- Developing SharePoint 2010/2013 Web Parts
- Working with SharePoint Objects on the Server
- Creating Event Receivers and Application Settings
- Developing Solutions by Using Business Connectivity Services
- Developing SharePoint 2010/2013 Workflows
- Working with Client-based APIs for SharePoint 2010/2013
- Developing Interactive User Interfaces
- Developing Silverlight Applications for SharePoint
- Developing Sandboxed Solutions
- Working with SharePoint Server Profiles and Taxonomy APIs
- Developing Content Management Solutions
Prerequisites:
- An understanding of the problem-solving techniques that apply to software development
- Approximately 12 months experience with ASP .NET 3.5 with Visual Studio 2008 (or later)
- Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010/2013 and VS2010/2013 (includes beta releases) creating code that interacts with the SharePoint Sever-side APIs
- Experience performing end user tasks with SharePoint 2007 or SharePoint 2010/2013 and an understanding of the purpose and use of the following:
- Lists
- Documents and Libraries
- Personalizing an SP Page/Site
- Using MySites
- Using SharePoint Designer
Comments
Latest comments from students
User: kelleyd10
Instructor comments: Clay was / is an outstanding instructor. He was very flexible in what the class needed. He was very accommodating and resourceful in answering the class questions.
Clay's teaching style is greatly appreciated.
Facilities comments: Were good
User: dennij
Instructor comments: Very professional and knowledgeable. Available before and after class.
Facilities comments: Location was nice but too far from Lackland.
Liked the class? Then let everyone know!
TechNow is a mobile Pearson VUE Authorized Testing Center, and we can provide the testing right after your certification prep class; thus ensuring a higher pass rate on the certification exams.
Technow is also a mobile Prometric Testing Center.
We can deliver the on-site training and test all in the same week.
For more information, call us today at 800-324-2294
Course Overview:
This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.
Attendees to TN-765: Automating Administration with Windows Powershell will receive TechNow approved course materials and expert instruction.
Date/Locations:
Course Duration: 5 days
Course Objectives:
- Describe the functionality of Windows PowerShell and use it to run and find basic commands
- Identify and run cmdlets for server administration
- Work with Windows PowerShell pipeline
- Describe the techniques Windows PowerShell pipeline uses
- Use PSProviders and PSDrives to work with other forms of storage
- Query system information by using WMI and CIM
- Work with variables, arrays, and hash tables
- Write basic scripts in Windows PowerShell
- Write advanced scripts in Windows PowerShell
- Administer remote computers
- Use background jobs and scheduled jobs
- Use advanced Windows PowerShell techniques
Course Prerequisites:
- Experience with Windows networking technologies and implementation.
- Experience with Windows Server administration, maintenance, and troubleshooting.
Comments
Latest comments from students
Liked the class? Then let everyone know!
Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
- Troubleshoot startup issues and operating system services on a Windows 11 PC
- Perform system recovery
- Resolve issues related to hardware devices and device drivers
- Administer Windows 11 devices
- Troubleshoot issues related to network connectivity
- Configure Windows 11 devices by using Group Policy
- Configure and troubleshoot user settings
- Configure and troubleshoot resource access
- Implement remote connectivity
- Deploy and troubleshoot applications
- Maintain Windows 11 devices
Prerequisites:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server fundamentals.
Comments
Latest comments from students
Liked the class? Then let everyone know!