Course Overview:

TN-205: A+ Skills Class provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to the TN-205: A+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

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Access, Excel, Hyper-V, Outlook, Microsoft, SharePoint, Silverlight, SQL Server, Visual Basic, Win32, Windows, Windows PowerShell and Windows Server are registered trademarks of Microsoft Corporation.

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COBIT® 5 is a trademark of the Information Systems Audit and Control Association® (ISACA®). This product includes COBIT® 5, used by permission of ISACA®. 2012© ISACA®. All rights reserved.

CompTIA A+ and CompTIA Network+ are registered trademarks of the Computing Technology Industry Association, Inc.

CompTIA CASP and CompTIA Cloud Essentials are trademarks of the Computing Technology Industry Association, Inc.

GIAC and associated certifications:  GSEC, GPEN, GXPN, GCFW, GCUX, GCWN, GCIA, GREM are registered trademarks of the SANS Institute

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Hibernate is a registered trademark and servicemark of Red Hat, Inc.

iPad, iPhone, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.

ITIL®, PRINCE2® and MSP® are registered trademarks of AXELOS Limited.

JavaScript, JavaServer, JavaServer Pages, Enterprise JavaBeans, MySQL and PL/SQL are trademarks of Oracle Corporation.

Linux is a registered trademark of Linus Torvalds.

Java and Oracle are registered trademarks of Oracle Corporation.

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"Python" is a registered trademark of the Python Software Foundation, used by Learning Tree International with permission from the Foundation.

Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries.

Red Hat Middleware, LLC. All rights reserved.

SANS and associated certifications:  GSEC, GPEN, GXPN, GCFW, GCUX, GCWN, GCIA, GREM are registered trademarks of the SANS Institute

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UNIX is a registered trademark of The Open Group.

VMware is a registered trademark of VMware, Inc. in the United States and/or other jurisdictions.

XML is a trademark of MIT, INRIA or Keio on behalf of the World Wide Web Consortium.

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TechNow Provides Integrated Solutions

TechNow delivers enterprise hardware, software, and consulting that implements technologies in the areas of virtualization, IP telephony, open source systems, or security.  If your company is interested in the benefits of cost effective and secure hardware, software and consulting solutions, please contact us for further information.

TechNow Virtualization Solutions:  TechNow delivers virtualization solutions in several virtualization stacks: Microsoft HyperV, Oracle VM, and VMware.  TechNow integrates open system RAID NAS storage solutions that enable high availability solutions for all stacks.  High performance I/O is critical to virtualized solutions and TechNow delivers the hardware, software, and consulting to make that happen. Mission critical environment and optimized for be both scalable and secure.  If you are interested in purchasing a virtualization solution please contact TechNow to setup an appointed to discuss your requirements.

TechNow VoIP Solutions:   TechNow  delivers VoIP affordable solutions utilizing SIP and integrating desktop softphones, physical handset phones, iPad/iPod clients, cell phones, web status, email, voicemail, extisting landlines, and VoIP SIP Trunks.  There are many marketing terms for highly integrated solutions, the term our product is "Great".  If you are interested in purchasing a VoIP solution please contact TechNow to setup an appointed to discuss your requirements.

TechNow Security Solutions:   TechNow delivers security solutions that are enterprise centric.  As organizations grapple with managing security in their infrastructure, TechNow can architect, deliver, and implement  hardware, software, and consulting required to insure a responsive and integrated approach to infastructure security.

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Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment.  It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements.  The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and  40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Overview of Business Analysis Workshop
  • Eliciting Project Workshop
  • Case Study
  • Analyzing Requirements and Writing Case Studies
  • Case Study

Prerequisites:

  • None

 

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