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Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
- Troubleshoot startup issues and operating system services on a Windows 11 PC
- Perform system recovery
- Resolve issues related to hardware devices and device drivers
- Administer Windows 11 devices
- Troubleshoot issues related to network connectivity
- Configure Windows 11 devices by using Group Policy
- Configure and troubleshoot user settings
- Configure and troubleshoot resource access
- Implement remote connectivity
- Deploy and troubleshoot applications
- Maintain Windows 11 devices
Prerequisites:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server fundamentals.
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Course Overview:
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Plan and implement an IPv4 network
- Implement Dynamic Host Configuration Protocol (DHCP)
- Implement IPv6
- Implement Domain Name System (DNS)
- Implement and manage IP address management (IPAM)
- Plan for remote access
- Implement DirectAccess
- Implement virtual private networks (VPNs)
- Implement networking for branch offices
- Configure advanced networking features
- Implement Software Defined Networking
Prerequisites:
- A basic understanding of networking fundamentals
- Experience working with Windows Server 2008 or Windows Server 2012
- Experience working in a Windows Server infrastructure enterprise environment
- Knowledge of the Open Systems Interconnection (OSI) model
- Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
- Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
- Experience with and knowledge of Hyper-V and virtualization
- Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10
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Here are our Linux course offerings:
- CT-245: Linux+
- L-245: Linux System Administration I
- L-295: Linux System Administration II
- L-395: Accelerated Linux Administration and Utilities
- RH-245: Linux System Administration I
- RH-295: Linux System Administration II
- RH-355: RHCSA Rapid Track Course
- TN-901: Linux for Security Professionals
- TN-959: UNIX Security Administrator Course
Course Overview:
In this course students will learn to configure the Linux kernel, install & configure modules, to install and configure non-default devices and automate installation with Kickstart. Students also utilize skills developed in L-245 to expand on file system configuration with spanning devices and RAID. This is the foremost server side Linux course in the industry covering all server side components such as DHCP, Samba, NIS, LDAP, inet, telnet ftp, dns, etc. Expanding on security introduced in L-245: Linux System Administration I, TCP wrappers, firewalling with IP filters, SQUID, & ssh are covered.
Attendees to L-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Custom installation of a Linux server
- Linux device naming conventions & the boot process
- Adding peripheral devices
- Reconfiguring the kernel
- Disk partitioning & formatting
- Changing system run levels
- Adding startup files for additional services
- Adding & removing software packages
- Disk & file system Administration
- Terminals & modem configuration
- Configuring NFS to support the client/server environment
- Use the automounter
- Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.
- Troubleshooting techniques
- Advanced Linux installation
Prerequisites:
- L-245: Linux System Administration I plus six months experience as a systems administrator or one year or more of administrating the Linux operating system.
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