Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it.  The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession.  With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world.  CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction.  This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

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Dates/Locations:

Date/Time Event
12/09/2024 - 12/13/2024
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
01/06/2025 - 01/10/2025
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
02/10/2025 - 02/14/2025
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
05/05/2025 - 05/09/2025
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX
10/06/2025 - 10/10/2025
08:00 -16:00
TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • The IS Audit Process (10%)
    • Provide IS audit services in accordance with IS audit standards, guidelines, and best practices to assist the organization in ensuring that its information technology and business systems are protected & controlled.
  • IT Governance (15%)
    • Provide assurance that the organization has the structure, policies, accountability, mechanisms and monitoring practices in place to achieve the requirements of corporate governance of IT.
  • System and Infrastructure Life Cycle Management (16%)
    • Provide assurance that the management practices for the development/acquisition, testing, implementation, maintenance and disposal of systems and infrastructure will meet the organization's objectives.
  • IT Service Delivery and Support (14%)
    • Provide assurance that the IT service management practices will ensure the delivery of the level of services required to meet the organization's objectives.
  • Protection of Information Assets (31%)
    • Provide assurance that the security architecture (policies, standards, procedures and controls) ensures the confidentiality, integrity and availability of information assets.
  • Business Continuity and Disaster Recovery (14%)
    • Provide assurance that, in the event of a disruption, the business continuity and disaster recovery processes will ensure the timely resumption of IT services, while minimizing the business impact.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required.  Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

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User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.


User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.


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Course Overview:

This course is designed for professionals that are expected to do malware analysis. A skills focus enables the student to better absorb the subject matter and perform successfully on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics Reverse Engineering Malware.

Attendees to TN-999: Reverse Engineering Malware will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Toolkit and Lab Assembly
  • Malware Code and Behavioral Analysis Fundamentals
  • Malicious Static and Dynamic Code Analysis
  • Collecting/Probing System and Network Activities
  • Analysis of Malicious Document Files
  • Analyzing Protected Executables
  • Analyzing Web-Based Malware
  • DLL Construction and API Hooking
  • Common Windows Malware Characteristics in x86 Assembly
  • Unpacking Protected Malware
  • In-Depth Analysis of Malicious Browser Scripts, Flash Programs and Office
  • In-Depth Analysis of Malicious Executables
  • Windows x86 Assembly Code Concepts for Revers-Engineering Memory Forensics for Rootkit Analysis

Prerequisites:

  • Strong understanding of core systems and network concepts
  • Exposure to programming and assembly concepts
  • Comfortable with command line access

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User: marcus.osullivan

Instructor comments: Good stuff. I like the beginning half where there was help from an additional instructor to facilitate fixing computer errors that inevitably popped up.

Facilities comments: The baby deer were neat! I like the resort.


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Course Overview:

Certified in Risk and Information Systems Control (CRISC), is for professionals responsible for an organization's risk management program.  Students looking to acquire CRISC qualify themselves as IT security analyst, security engineer architect, information assurance program manager and senior IT auditor.  CRISC certified professionals manage risk, design and oversee response measures, monitor systems for risk, and ensure the organization's risk management strategies are met.

The CRISC exam will primarily align with the terminology and concepts described in The Risk IT Framework, The Risk IT Practioner Guide, and COBIT 5.  This will include applications in the evaluation and monitoring of IT-based risk, as well as the design and implementation of IS controls. 

The CRISC exam covers four domains that are periodically updated to reflect the changing needs of the profession:

  • Domain 1: Risk Identification 
  • Domain 2: Risk Assessment
  • Domain 3: Risk Response and Mitigation
  • Domain 4: Risk and Control Monitoring and Reporting

This course is designed to assist in your exam preparation for the CRISC exam.

Attendees to TN-835: Certified in Risk and Information Systems Control (CRISC) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Risk IT Framework—Purpose and Principles
  • Essentials of Risk Governance, Evaluation, and Response
  • Risk and Opportunity Management Using CobiT, Val IT and Risk IT
  • The Risk IT Framework Process Model Overview
  • Managing Risk in Practice—The Practitioner Guide Overview
  • Overview of the Risk IT Framework Process Model 
  • The Risk IT Framework

Prerequisites:

A minimum of at least three (3) years of cumulative work experience performing the tasks of a CRISC professional across at least three (3) CRISC domains is required for certification. There are no substitutions or experience waivers.

Comments

Latest comments from students


User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!



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Course Overview:

PERL programmers need a clear roadmap for improving their skills. Intermediate PERL teaches a working knowledge of PERL's objects, references, and modules — all of which makes the language so versatile and effective. This class offers a thorough introduction to intermediate programming in PERL. Topics include packages and namespaces, references and scoping, manipulating complex data structures, writing and using modules, package implementation, and using CPAN.

Attendees to P-315: Intermediate PERL Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Packages and namespaces
  • References and scoping
  • Manipulating complex data structures
  • Object-oriented programming
  • Writing and using modules
  • Testing PERL code
  • Contributing to CPAN

Prerequisites:

 

Comments

Latest comments from students


User: J Masters

Instructor comments: Instructor kept it interesting and brought a wealth of knowledge to the classroom environment. Kept a good pace and provided relevant examples.


 

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