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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
01/20/2026 - 01/23/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
04/07/2026 - 04/10/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
09/08/2026 - 09/11/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This course is designed for students who intend to work with virtual private networks (VPNs) using IPSec. The course includes detailed coverage of the VPN 3000 Concentrator, a scalable remote access platform that offers encryption, high availability, and superior performance. This class is an invaluable theory and configuration guide for the VPN 3000 series of products, with its thorough coverage of concentrators, hardware clients, and software clients.
Attendees to N-315: Cisco Secure Virtual Private Networks will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 days
Course Objectives:
- Network Security & Virtual Private Network Technologies Cisco VPN 3000 Concentrator Series Hardware Overview
- Routing on the VPN 3000
- Configuring the Cisco VPN 3000 for Remote Access Using Pre-shared Keys
- Configuring the Cisco VPN 3000 for Remote Access Using Digital Certificates
- The Cisco VPN Client Firewall Feature
- Configuring the Cisco 3002 Hardware Client for Remote Access
- Configuring the Cisco 3002 Hardware Client for User & Unit Authentication
- Configuring Cisco VPN Clients for Backup Server, Load Balancing & Reverse Route Injection
- Configuring the Cisco 3000 Concentrator for IPSec over TCP & UDP
- Configuring LAN-to-LAN VPNs on the Cisco 3000
- Network Monitoring & Administration Troubleshooting
Prerequisites:
- Students who attend this advanced course must have experience in configuring Cisco IOS software
- CCNA certification
- Basic knowledge of the Windows operations system
- Familiarity with the networking & security terms & concepts
Comments
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DoD 8570 Training in San Antonio, TX.
TechNow has developed a proven training program that brings the skillset to the certification process. TechNow is a mobile testing center that can deliver D0D 8570 training and the certification in one week. Our intergrated DoD 8570 training in San Antonio, TX incorporates hands on skills with testing objectives that produces an incredibly high pass rate. To learn more about our DoD 8570 training program click here
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