TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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PM-242: Defining Agile Requirements with User Stories

Course Overview:

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles. This leads to the processes of confirming the validity and usability for quality of the product development. An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

Understand the Scrum Flow, the core components of the Scrum framework
Understand the scope of the Product Owner role in detail
Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
Understand the scope of the Scrum Master role at a high level
Understand the scope of the Scrum Development Team roles
Document the interactions between the user of a system and the system itself
Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

Target Student:

Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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Amazon Web Services (AWS) Security

Here are the Amazon Web Services (AWS) Security course offerings:

VM-315: VMware Infrastructure: Install, Configure, and Manage

Course Overview:

This course explores the VMware Infrastructure, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments. Extensive hands-on labs provide for a rich student experience.

Attendees to VM-315: VMware Infrastructure: Install, Configure, and Manage will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Virtual Infrastructure Overview
ESX and ESXi Server Installation
Configuration of Networking, Scalability and Security
Storage
Install and Configure vCenter Server and Components
Creation, Deployment, Management, and Migration of Virtual Machines
Utilize vCenter Server for Resource Management
Utilize vCenter Server for Virtual Machine Access Control and User Managment
Use vCenter Server to increase scalability
Monitoring Your Environment
Data & Availability Protection Troubleshooting
Use VMware vCenter Update Manager to apply ESXi patches
Use vCenter Server to manage vMotion, HA, DRS and data protection.

Prerequisites:

To ensure your success, system administration experience on Microsoft or Linux operating systems is required.

Comments

Latest comments from students

User: wolfdenise

Instructor comments: The instructor was nice and kept us entertained while providing instruction.

Facilities comments: The facility was nice, clean and easy to get to.

User: asteeves@aol.com

Instructor comments: knowledgeable but can get off subject at times

Facilities comments: good

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L-245: Linux System Administration I

Course Overview:

In this course students will learn to install the Linux™ operating system, to administer users and software, to use vi, basic Linux security, process control, file system maintenance, backup and recovery, including some basic networking concepts. This course insures that students have the skills to configure all desktop and client side related activity.

Attendees to L-245: Linux System Administration I will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

Linux operating system installation
Hardware Issues
LILO & GRUB Configuration
Managing the Linux file system
Boot Process
Customization of setup files
System Startup
Run Levels
Network Services
User Management
Changing Passwords
Monitoring, accessing & restricting root system access
Administration Tools
Disk Management
Quotas
Process Control
Installing & removing software & patches
Network Configuration
Client side components of NFS, Samba, NTP, NIS
Printing
Backup and Recovery
Using utilities for process control, locating files & automating maintenance tasks

Prerequisites:

Students should have an understanding of all basic UNIX commands as well as variable substitution, wild card expansion, command pipes, permissions, the grep and find commands.
These prerequisites can be met through completion of TN-125: Introduction to UNIX & Linux and six month’s experience with Linux.