Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
01/20/2026 - 01/23/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
04/07/2026 - 04/10/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
09/08/2026 - 09/11/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/14/2026 - 12/17/2026 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
PenTest+ is an intermediate-level certification for cybersecurity professionals who are tasked with penetration testing to identify, exploit, report, and manage vulnerabilities on a network. PenTest+ is at the same certification level as CT-395: CySA+. Depending on your course of study, PenTest+ and CySA+ can be taken in any order, but typically follow the skills learned in CT-325: Security+. PenTest+ focuses on offense through penetration testing and vulnerability assessment while CySA+ focuses on defense through incident detection and response. The most qualified cybersecurity professionals have both offensive and defensive skills. Attend Tech Now training for hands-on, instructor led course to prepare you for the CompTIA PT0-002 exam. This exam is hands-on, performance-based questions and multiple choice, to ensure each candidate possesses the skills, knowledge, and ability to perform tasks on systems.

What’s Included:
- 5 days of instructor led in classroom training
- Labs
- PenTest+ Courseware
- Exam Voucher
- PenTest+ onsite exam scheduling
Course Objectives:
- Plan and scope penetration tests
- Conduct passive reconnaissance
- Perform non-technical tests to gather information
- Conduct active reconnaissance
- Analyze vulnerabilities
- Penetrate networks
- Exploit host-based vulnerabilities
- Test application
- Complete post-exploit tasks
- Analyze and report pen test results
Dates/Locations:
Duration: 5 Days
Course Content:
-
- Module 01. Planning and Scoping Penetration Tests
- Module 02. Conducting Passive Reconnaissance
- Module 03. Performing Non-Technical Tests
- Module 04. Conducting Active Reconnaissance
- Module 05. Analyzing Vulnerabilities
- Module 06. Penetrating Networks
- Module 07. Exploiting Host-Based Vulnerabilities
- Module 08. Testing Applications
- Module 09. Completing Post-Exploit Tasks
- Module 10. Analyzing and Reporting Pen Test Results
Prerequisites:
-
-
- CT-225: Network+
- CT-325: Security+
- 3-4 years of hands-on information security or related experience
-
Target Audience:
This course is designed for cybersecurity professionals tasked with penetration testing and vulnerability management.
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