Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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Course Overview:

 Cisco DoD Comply-to-Connect (C2C) course teaches you how to implement and deploy a Department of Defense (DoD) Comply-to-Connect network architecture using Cisco Identity Services Engine (ISE). This training covers implementation of 802.1X for both wired and wireless devices and how Cisco ISE uses that information to apply policy control and enforcement. Additionally, other topics like supplicants, non-supplicants, ISE profiler, authentication, authorization, and accounting (AAA) and public key infrastructure (PKI) support, reporting and troubleshooting are covered. Finally, C2C specific use case scenarios are covered.

This training also earns you 32 Continuing Education (CE) credits toward recertification.

Dates/Locations:

No Events

Duration: 5 days

 

Course Outline: 

Section 1: C2C Fundamentals

  • Comply to Connect Overview
  • From C2C to ZTA
  • Steps to Implement C2C

Section 2: Cisco Identity-Based Networking Services

  • Cisco IBNS Overview
  • AAA Role in Cisco IBNS
  • Compare Cisco IBNS and Cisco ISE Solutions
  • Explore Cisco IBNS Architecture Components

Section 3: Introducing Cisco ISE Architecture

  • Cisco ISE as a Network Access Policy Engine
  • Cisco ISE Use Cases
  • Cisco ISE Functions

Section 4: Introducing Cisco ISE Deployment

  • Cisco ISE Deployment Models
  • Cisco ISE Licensing and Network Requirements
  • Cisco ISE Context Visibility Features
  • New Features in Cisco ISE 3.X

Section 5: Introducing Cisco ISE Policy Enforcement Components

  • 802.1X for Wired and Wireless Access
  • MAC Authentication Bypass for Wired and Wireless Access
  • Identity Management
  • Active Directory Identity Source
  • Additional Identity Sources
  • Certificate Services

Section 6: Introducing Cisco ISE Policy Configuration

  • Cisco ISE Policy
  • Cisco ISE Authentication Rules
  • Cisco ISE Authorization Rules

Section 7: PKI and Advanced Supplicants

  • Public Key Infrastructure (PKI)
  • TEAP in Comply to Connect (C2C)
  • Secure Client ISE features and Configuration for C2C

Section 8: Introducing the Cisco ISE Profiler

  • Web Access with Cisco ISE
  • ISE Profiler
  • Cisco ISE Probes
  • Profiling Policy
  • Custom Attributes in Profile

Section 9: Introducing Cisco ISE Endpoint Compliance Services

  • Endpoint Compliance Services Overview

Section 10: Configuring Client Posture Services and Compliance

  • Client Posture Services and Provisioning Configuration

Section 11: Introducing Profiling Best Practices and Reporting

  • Profiling Best Practices

Section 12: C2C Use Cases

  • Cisco CX ISE Reporting Tool
  • ISE Reporting
  • ISE Hardening
  • Profiling Best Practices for C2C

Section 13: C2C Third-Party Integrations-Tenable

  • Tenable Use Case
  • Tenable Overview and Capabilities
  • Tenable Integration Prerequisites
  • Tenable Integration Configuration
  • Policy Design
  • Policy Enforcement
  • Enforcement Verification

Section 14: C2C Third-Party Integrations-MECM

  • MECM Use Case
  • MECM Overview and Capabilities
  • MECM Integration Prerequisites
  • MECM Integration Configuration
  • Policy Design
  • Policy Enforcement
  • Enforcement Verification

Section 15: C2C Third-Party Integrations-Trellix

  • Trellix Use Case
  • Trellix Overview and Capabilities
  • Trellix Integration Prerequisites
  • Trellix Integration Configuration
  • Policy Enforcement
  • Enforcement Verification

Section 16: Troubleshooting Cisco ISE Policy and Third-Party NAD

  • Cisco ISE Third-Party Network Access Device Support
  • Troubleshooting Cisco ISE Policy Configuration

Section 17: Exploring Cisco TrustSec

  • Cisco TrustSec Overview
  • Cisco TrustSec Enhancements
  • Cisco TrustSec Configuration

Section 18: Working with Network Access Devices

  • Reviewing AAA
  • Cisco ISE TACACS+ Device Administration
  • Configuring TACACS+ Device Administration
  • TACACS+ Device Administration Guidelines and Best Practices

 

Course Prerequisites: 

There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

  • Familiarity with 802.1X
  • Familiarity with Microsoft Windows Operating Systems
  • Familiarity with Cisco IOS CLI for wired and wireless network devices
  • Familiarity with Cisco Identity Service Engine
 

Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.

Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction.
Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Manage Identity
  • Plan Desktop and Device Deployment
  • Plan and Implement a Microsoft 365 Solution
  • Configure Networking
  • Configure Storage
  • Manage Data Access and Protection
  • Manage Remote Access
  • Manage Apps
  • Manage Updates and Recovery

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