TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

 

Course Overview:

This course gives students the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.  This course includes material contained in Microsoft’s 6424, 6425, 6426 and is an aid to preparation for the 70-640 exam.

Attendees to TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Installation
  • Administration
  • Users
  • Groups
  • Computers
  • Group Policy Infrastructure
  • Group Policy Settings
  • Domains and Forests

Prerequisites:

  • Basic understanding of networking
  • Intermediate understanding of network operating system
  • An awareness of security best practices
  • Basic knowledge of server hardware
  • A+ or equivalent knowledge
  • Some experience creating objects in Active Directory
  • Basic concepts of backup and recovery in a Windows Server Environment

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TN-395: Internet Protocol Version 6 (IPv6)

Course Overview:

In this course, students learn the IPv6 protocols & processes & describe how IPv6 is supported in the latest versions of Microsoft Windows operating system.  Students will also learn how to describe transition technologies that allow you to deploy IPv6 in IPv4 intranets & across the IPv4 Internet.

Attendees to TN-395: Internet Protocol Version 6 (IPv6) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Learn how to create IPv6 networks with Cisco Systems products
  • Supplement your IPv6 course with a self-study guide based on the course materials
  • Understand practical applications of IPv6 through a solutions-oriented writing approach
  • Increase comprehension & retention through chapter tools like objectives, summaries, scenarios & review questions
  • Features & benefits of IPv6
  • IPv6 in the Windows Server2003 Family
  • IPv6 addressing & the IPv6 header
  • Internet Control Message Protocol for IPv6 (ICMPv6)
  • Neighbor & multicast listener discovery
  • Address auto configuration
  • IPv6 name resolution & routing
  • Coexistence & migration
  • IPv6 mobility

Prerequisites:

  • Students should have a working knowledge of a Windows OR Unix Operating system. 
  • In addition, the student should also have basic end-user skills in TCP/IP.

 

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