Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

TechNow’s Course ensures that you are ready to test for the CCNA Certification. This intensive five-day program is a high end, hands-on, bootcamp using physical routers & switches in classroom.  Students will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. Additionally the course stress tests the students on exam practices that insure the student a successful outcome on the 200-301 CCNA exam.

This course helps you prepare to take the 200-301 Cisco® Certified Network Associate (CCNA®) exam.

 Attendees to N-305: CCNA Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
11/17/2025 - 11/21/2025
08:00 -16:00
N-305: CCNA Bootcamp
TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

    • Identify the components of a computer network and describe their basic characteristics
    • Understand the model of host-to-host communication
    • Describe the features and functions of the Cisco Internetwork Operating Systems (IOS) software
    • Describe LANs and the role of switches within LANs
    • Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches
    • Install a switch and perform the initial configuration
    • Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting
    • Describe the TCP/IP Transport layer and Application layer
    • Explore functions of routing
    • Implement basic configuration on a Cisco router
    • Explain host-to-host communications across switches and routers
    • Identify and resolve common switched network issues and common problems associated with IPv4 addressing
    • Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity
    • Describe the operation, benefits, and limitations of static routing
    • Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks
    • Describe the application and configuration of inter-VLAN routing
    • Explain the basics of dynamic routing protocols and describe components and terms of Open Shortest Path First (OSPF)
    • Explain how Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) work
    • Configure link aggregation using EtherChannel
    • Describe the purpose of Layer 3 redundancy protocols
    • Describe basic WAN and VPN concepts
    • Describe the operation of Access Control Lists (ACLs) and their applications in the network
    • Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients and explain and configure Network Address Translation (NAT) on Cisco routers
    • Describe basic Quality of Service (QoS) concept
    • Describe network and device architectures and introduce virtualization
    • Introduce the concept of network programmability and Software-Defined Networking (SDN)
    • Configure basic IOS system monitoring tools
    • Describe the management of Cisco devices
    • Describe the current security threat landscape
    • Describe threat defense technologies
    • Implement a basic security configuration of the device management plane
    • Implement basic steps to harden network devices

Lab Objectives:

      • Get started with Cisco Command-Line Interface (CLI)
      • Observe How a Switch Operates
      • Perform Basic Switch Configuration
      • Implement the Initial Switch Configuration
      • Inspect TCP/IP Applications
      • Configure an Interface on a Cisco Router
      • Configure and Verify Layer 2 Discovery Protocols
      • Implement an Initial Router Configuration
      • Configure Default Gateway
      • Explore Packet Forwarding
      • Troubleshoot switch Media and Port Issues
      • Troubleshoot Port Duplex Issues
      • Configure Basic IPv6 Connectivity
      • Configure and Verify IPv4 Static Routes
      • Configure Iv6 Static Routes
      • Implement IPv4 Static Routing
      • Implement IPv6 Static Routing
      • Configure VLAN and Trunk
      • Troubleshoot VLANs and Trunk
      • Configure a Router on a Stick
      • Implement Multiple VLANs and Basic Routing Between the VLANs
      • Configure and Verify Single-Area OSPF
      • Configure and Verify EtherChannel
      • Improve Redundant Switched Topologies with EtherChannel
      • Configure and Verify IPv4 ACLs
      • Implement Numbered and Named IPv4 ACLs
      • Configure a Provider-Assigned IPv4 Address
      • Configure Static NAT
      • Configure Dynamic NAT and Port Address Translation (PAT)
      • Implement PAT
      • Log into the WLC
      • Monitor the WLC
      • Configure a Dynamic (VLAN) Interface
      • Configure a DHCP Scope
      • Configure a WLAN
      • Define a Remote Access Dial-In User Service (RADIUS) Server
      • Explore Management Options
      • Explore the Cisco DNA Center
      • Configure and Verify NTP
      • Configure System Message Logging
      • Create the Cisco IOS Image Backup
      • Upgrade Cisco IOS Image
      • Configure WLAN Using Wi-Fi Protected Access 2 (WPA2) Pre-Shared Key (PSK) Using the GUI
      • Secure Console and Remote Access
      • Enable and Limit Remote Access Connectivity
      • Secure Device Administrative Access
      • Configure and Verify Port Security
      • Implement Device Hardening

Prerequisites:

      • Familiarity in the following networking topics:
        • TCP/IP
        • IP Configuration
        • Peer-to-Peer Networking
        • Subnetting
        • Building a Routing Table
      • It is not required but highly recommended to have the following certifications:

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User: dverzone

Instructor comments: Tim was excellent. He covered all of the required information and went in to greater detail when needed. His instruction was easy to follow, provided learning mnemonics that were easy to retain, and entertaining in a way that help provide easy recall of the information for study.

Facilities comments: Facilities were good, but a little crowded.


User: Trietdacvuong

Instructor comments: No Comments

Facilities comments: No comments


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Course Overview:

This course begins by introducing you to fundamental cloud computing and AWS security concepts including AWS access control and management, governance, logging, and encryption methods. It also covers security-related compliance protocols and risk management strategies, as well as procedures related to auditing your AWS security infrastructure.

The course continues to teach students how to efficiently use AWS security services to stay secure and compliant in the AWS cloud. The course focuses on the AWS-recommended security best practices that you can implement to enhance the security of your data and systems in the cloud. The course highlights the security features of AWS key services including compute, storage, networking, and database services. This course also refers to the common security control objectives and regulatory compliance standards and examines use cases for running regulated workloads on AWS across different verticals, globally. You will also learn how to leverage AWS services and tools for automation and continuous monitoring—taking your security operations to the next level.

Attendees to CL-425: AWS Security Operations and Architecture will receive TechNow approved course materials and expert instruction.

Duration: 5 Days

Audience:
• Security engineers
• Security architects
• Security analysts
• Security auditors
• Individuals who are responsible for governing, auditing, and testing an organization’s IT infrastructure, and ensuring conformity of the infrastructure to security, risk, and compliance guidelines

DoD 8140: Not Mandated

Course Prerequisites:

We recommend that attendees of this course have the following prerequisites:
This course assumes you have the equivalent experience or have taken the AWS operational courses that are in the TechNow AWS track.
CL-415: AWS Security Operations

The above courses encapsulate prerequisite knowledge:
• Experience with governance, risk, and compliance regulations and control objectives
• Working knowledge of IT security practices
• Working knowledge of IT infrastructure concepts
• Familiarity with cloud computing concepts

Course Objectives:

This course teaches you how to:
• Identify the security and compliance benefits of using the AWS cloud.
• Discuss the AWS Shared Responsibility Model.
• Describe the access control and access management features of AWS.
• Use AWS services for security logging and monitoring.
• Describe data encryption methods to secure sensitive data.
• Describe AWS services used to protect network security.
• Describe the basic steps to ensure strong governance of your AWS resources.
• Identify AWS services used to maintain governance of control environments.
• Use the AWS audit features.
• Explain how to audit an AWS environment.
• Explain the AWS compliance and assurance programs.
• Describe how AWS audits and attestations validate that security controls are implemented and operating effectively.
• Assimilate and leverage the AWS shared security responsibility model.
• Mange user identity and access management in the AWS cloud.
• Use AWS security services such as AWS Identity and Access Management, Amazon Virtual Private Cloud, AWS Config, AWS CloudTrail, AWS Key Management Service, AWS CloudHSM, and AWS Trusted Advisor.
• Implement better security controls for your resources in the AWS cloud.
• Manage and audit your AWS resources from a security perspective.
• Monitor and log access and usage of AWS compute, storage, networking, and database services.
• Analyze events by capturing, monitoring, processing, and analyzing logs.
• Identify AWS services and tools to help automate, monitor, and manage security operations on AWS.
• Perform security incident management in the AWS cloud.
• Perform security assessments to ensure that common vulnerabilities are patched and security best practices are applied. The assessment outline deals both with AWS specifics and also lays down the workflow of NIST, FedRAMP, and Cloud Security Alliance STAR compliance for a deployed AWS solution.

Dates/Locations:

No Events

Course Outline:

Day 1
• Introduction to Cloud Computing and AWS Security
• Access Control and Management
• AWS Security: Governance, Logging, and Encryption
• Compliance and Risk Management

Day 2
• Introduction to Cloud Security Course Objectives
• Security of the AWS Cloud: Entry Points, Web Application, Communications, and Incident Response.
• Cloud Aware Governance and Compliance and related control frameworks.
• Identity and Access Management
Day 3
• Securing AWS Infrastructure Services
• Securing AWS Container Services
• Securing AWS Abstracted Services
• Using AWS Security Services
Day 4
• Data Protection in the AWS Cloud
• Managing security in a hybrid environment
• Deep dive into AWS monitoring and log analysis
• Protecting against outside threats to AWS VPC
Day 5
• How to carry out a Pentest on an AWS solution
• Security Incident Management and Automating security and incident response
• Threat detection and monitoring sensitive data
• Lets Do it! Building Compliant Workloads on AWS—Case Study

 

Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Plan and implement an IPv4 network
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Implement IPv6
  • Implement Domain Name System (DNS)
  • Implement and manage IP address management (IPAM)
  • Plan for remote access
  • Implement DirectAccess
  • Implement virtual private networks (VPNs)
  • Implement networking for branch offices
  • Configure advanced networking features
  • Implement Software Defined Networking

Prerequisites: 

  • A basic understanding of networking fundamentals
  • Experience working with Windows Server 2008 or Windows Server 2012
  • Experience working in a Windows Server infrastructure enterprise environment
  • Knowledge of the Open Systems Interconnection (OSI) model
  • Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
  • Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
  • Experience with and knowledge of Hyper-V and virtualization
  • Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10
  

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Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

    • Module 01. Installing Windows
    • Module 02. Updating Windows
    • Module 03. Post-Installation Configuration and Personalization
    • Module 04. Configuring Peripherals and Drivers
    • Module 05. Configuring Networks
    • Module 06. Configuring Storage
    • Module 07. Managing Apps in Windows 10
    • Module 08. Configuring Authorization & Authentication
    • Module 09. Configuring Data Access and Usage
    • Module 10. Configuring Advanced Management Tools
    • Module 11. Supporting the Windows 10 Environment
    • Module 12. Troubleshooting the Windows OS
    • Module 13. Troubleshooting Files & Applications
    • Module 14. Troubleshooting Hardware and Drivers
    • Module 15. Planning an Operating System Deployment Strategy
    • Module 16. Implementing Windows 10
    • Module 17. Managing Updates for Windows 10
    • Module 18. Device Enrollment
    • Module 19. Configuring Profiles
    • Module 20. Application Management
    • Module 21. Managing Authentication in Azure AD
    • Module 22. Managing Devices and Device Policies
    • Module 23. Managing Security

 

Prerequisites:

      • Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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