Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/20/2026 - 01/23/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

TechNow’s Course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010/2013 platform.

Attendees to MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010/2013 will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduction to SharePoint 2010/2013 Development Platform
  • Using SharePoint 2010/2013 Developer Tools
  • Developing SharePoint 2010/2013 Web Parts
  • Working with SharePoint Objects on the Server
  • Creating Event Receivers and Application Settings
  • Developing Solutions by Using Business Connectivity Services
  • Developing SharePoint 2010/2013 Workflows
  • Working with Client-based APIs for SharePoint 2010/2013
  • Developing Interactive User Interfaces
  • Developing Silverlight Applications for SharePoint
  • Developing Sandboxed Solutions
  • Working with SharePoint Server Profiles and Taxonomy APIs
  • Developing Content Management Solutions

    Prerequisites:

    • An understanding of the problem-solving techniques that apply to software development
    • Approximately 12 months experience with ASP .NET 3.5 with Visual Studio 2008 (or later)
    • Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010/2013 and VS2010/2013 (includes beta releases) creating code that interacts with the SharePoint Sever-side APIs
    • Experience performing end user tasks with SharePoint 2007 or SharePoint 2010/2013 and an understanding of the purpose and use of the following:
      • Lists
      • Documents and Libraries
      • Personalizing an SP Page/Site
      • Using MySites
      • Using SharePoint Designer

    Comments

    Latest comments from students


    User: kelleyd10

    Instructor comments: Clay was / is an outstanding instructor. He was very flexible in what the class needed. He was very accommodating and resourceful in answering the class questions. Clay's teaching style is greatly appreciated.

    Facilities comments: Were good


    User: dennij

    Instructor comments: Very professional and knowledgeable. Available before and after class.

    Facilities comments: Location was nice but too far from Lackland.


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    TechNow is a mobile Pearson VUE Authorized Testing Center, and we can provide the testing right after your certification prep class; thus ensuring a higher pass rate on the certification exams.

    Technow is also a mobile Prometric Testing Center.

    We can deliver the on-site training and test all in the same week.

    For more information, call us today at 800-324-2294

    pearson vue authorized testing center
    in   

    TechNow offers many courses that also have a related certification exam.  As an Authorized Peason VUE testing center, we offer exams for many certifications.  Pearson VUE offers exams for a wide array of certifications that includes the IT certs of Cisco, EC-Council, CompTIA, and SANS.

    in   

     

     

     

     

    Course Overview:

    Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

    If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

    This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

    Dates/Locations:

    No Events

    Duration: 10 Days

    Course Content:

      • Module 01. Installing Windows
      • Module 02. Updating Windows
      • Module 03. Post-Installation Configuration and Personalization
      • Module 04. Configuring Peripherals and Drivers
      • Module 05. Configuring Networks
      • Module 06. Configuring Storage
      • Module 07. Managing Apps in Windows 10
      • Module 08. Configuring Authorization & Authentication
      • Module 09. Configuring Data Access and Usage
      • Module 10. Configuring Advanced Management Tools
      • Module 11. Supporting the Windows 10 Environment
      • Module 12. Troubleshooting the Windows OS
      • Module 13. Troubleshooting Files & Applications
      • Module 14. Troubleshooting Hardware and Drivers
      • Module 15. Planning an Operating System Deployment Strategy
      • Module 16. Implementing Windows 10
      • Module 17. Managing Updates for Windows 10
      • Module 18. Device Enrollment
      • Module 19. Configuring Profiles
      • Module 20. Application Management
      • Module 21. Managing Authentication in Azure AD
      • Module 22. Managing Devices and Device Policies
      • Module 23. Managing Security

     

    Prerequisites:

        • Microsoft 365 Certified Fundamentals (M-MS900)

    Target Audience:

    IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

    Comments

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