Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

Comments

Latest comments from students


Like the class?  Then let everyone know!

Course Overview:

Linux System Administration II course is for experienced administrators ready for advanced administration topics. This course provides students with hands-on experience working with more complex and integrated administration concepts, and builds upon the Part 1 course. Students will be instructed in essential  local Red Hat system administration skills including: Logical Volumes, Raid Management, and System Logging, SELinux and Virtual Machines.  The Linux System Administration II course will get you started in understanding network administration topics, including monitoring, routing, Firewall with iptables, and servers such as NFS, SAMBA, DNS, SMTP, HTTP, DHCP, and Kickstart.

Attendees to RH-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
09/21/2026 - 09/25/2026
08:00 -16:00
RH-295: Linux System Administration II
TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

  • Managing Logical Volumes and RAID
  • Network Routing, Filtering and Monitoring
  • Configuring File Sharing Across Platforms
  • Configuring Internet Services
  • Configuring Security
  • Configuring System Messaging
  • Using Name Services
  • Configuring Name Service Clients
  • Configuring Kickstart
  • Virtualization with KVM
  • Troubleshooting Boot Process

Prerequisites:

Comments

Latest comments from students


Liked the class?  Then let everyone know!

Course Overview:

Intrusion Analyst is a hands-on course that covers intrusion detection in-depth. This includes concepts such as the use of Snort, network traffic analysis, and IDS signatures.

A skills focus enables the student to better absorb the subject matter and perform successfully on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of packet and intrusion analysis.

Attendees to TN-979: Intrusion Analyst will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Advanced Snort Concepts
  • Analyst Toolkit
  • Domain Name System (DNS)
  • Examining Packet Crafting
  • Examining Packet Header Fields
  • Fragmentation
  • ICMP Theory
  • IDS Interoperability
  • IDS Patterns
  • IDS/IPS Management & Architecture Issues
  • Indications, Warnings & Traffic Correlation
  • IPv6
  • Microsoft Protocols
  • Network Traffic Analysis
  • NIDS Evasion, Instertion & Checksums
  • Snort Fundamentals & Configuration
  • Snort GUIs & Sensor Management
  • Snort Performance, Active Response & Tagging
  • Snort Rules
  • Stimulus Response
  • TCPdump Fundamentals
  • TCP/IP Fundamentals
  • Wireshark Fundamentals
  • Writing TCPdump Filters

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, Networking, and Security Experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students


User: Tosha

Instructor comments: Dave was an excellent instructor. He is very informative and knowledgeable in the course and the material. I have enjoyed the class and I would take another course with him as the instructor.

Facilities comments: Very nice and clean hotel.


User: buckey26

Instructor comments: Dave was one of the best instructors I have ever had for a tech course. He broke down everything to the point where you can understand it internally.


Liked the class?  Then let everyone know!

Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • AIDE
  • DNS Security with DNSsec
  • Logging and Audit Management
  • Linux Security Modules and SE-Linux
  • Linus Containers (Jailing Services and Apps)
  • SSH and SSL tunneling

Prerequisites:

 

Comments

Latest comments from students


Liked the class?  Then let everyone know!

Certified AI Program Manager (CAIPM) is EC-Council’s professional certification for people responsible for owning AI decisions and driving execution: business, technology, data, and risk.

The Certified AI Program Manager (CAIPM) Course equips you with hands-on expertise across the full spectrum of AI tools, from conversational AI and image generation to code assistants and audio synthesis.

Participants will learn how to evaluate, deploy, and integrate AI tools into enterprise workflows, understanding not just how they work, but how to leverage them for maximum business impact. This course covers how to assess AI readiness across teams and processes, Prioritize AI use cases tied to business outcomes, Design adoption and rollout roadmaps , Coordinate delivery across cross-functional teams, implement governance, Responsible AI, and security controls , and how to track performance and ROI to prove value

By the end of the course, learners will be well-prepared to take the Certified AI Program Manager (CAIPM) exam and demonstrate the ability to own AI initiatives end to end , validate mastery of decision framing and trade-off analysis for AI initiatives and Apply governance, ethics, and risk management principles across the AI lifecycle.

Course Objectives:

•MLOps Principles: Model life cycle management for scalable, production-ready AI
•Use Case Evaluation: ROI-driven assessment and prioritization of AI initiatives
•AI Strategy Frameworks: Enterprise AI roadmapping, portfolio planning, and value prioritization
•AI Investment Justification: Quantifying AI value, ROI, and mission impact for funding decisions
•Change Management: Workforce enablement and stakeholder alignment
•KPI Development: AI metrics, success indicators, and executive dashboards
•AI Governance: Risk, ethics, compliance, and responsible AI principles
•Vendor Evaluation: AI platform and tool selection aligned with enterprise needs

Dates/Locations:

No Events

Prerequisites: Familiarity with generative AI concepts, prompt engineering fundamentals, and AI workflows will help you succeed. 

TN-412: Artificial Intelligence Essentials (AI|E)